Supporting families

Northumberland supporting families partnership aims to help families who face multiple and complex needs through existing services and intensive family support.

Northumberland Supporting Families Partnership aims to help families facing problems, by providing thorough intensive support through existing services.

The partnership is working with families who would benefit from extra support. This support is carried out through existing family services, such as Early Help or social work. The approach is about working with the whole family. It looks at:

  • the strengths of each family
  • what each family finds challenging 
  • what changes can be put in place to improve family wellbeing
Our services in Northumberland have successfully supported over 2000 families in eight years to positively change their lives. 
In Northumberland, we take into account the role of parents, carers and environmental factors on children’s development. This means professionals and families are better placed to agree appropriate support. As a result, this page contains useful information for both parents and professionals.

Early Help hubs/Early help referrals

If you’re a parent or carer of a child who you feel would benefit from additional support, please ask the child’s school or other involved professional to make a referral to the early intervention hub. Or make a self-referral using the Locality Hub Referral form below.

The early intervention hubs have been set up so that all referrals come into a central point and can be discussed at a multi agency meeting. This is to ensure that families receive the most appropriate support at the right time. 

If you would like to refer a child to the early help hubs, please see the links below to access referral forms and leaflets, or email earlyinterventionhub@northumberland.gov.uk.

Early Help Hub forms

Please complete the Locality Hub Referal form if:

  • you feel that a child or young person you are working with is in need of additional support and you are unsure how to access this support
  • a family you are working with may benefit from an Early Help Family Worker and there is not currently an Early Help Assessment for the family. 

Information leaflets

PLEASE NOTE: All forms available on this page must be submitted by secure email or through CryptShare. It is important to fully complete all forms.

Contact the team

In this section, you can view/download our assessment forms, action plans and the form to be used when agency involvement comes to an end.

Assessment forms are used to support practitioners when they’re identifying a need with a child, young person or family. Action plans are formulated so that all involved parties have an extensive overview of everything going on.

Please explore the link below for the relevant documents.

Early Help Assessment leaflet and forms Closing an Early Help Assessment Action Plans for TAFs Further guidance
Training enquiries
You can contact the team to enquire about training: There is an e-Learning online Early Help Assessment programme available through the NCC Learning Pool. This can be accessed by local authority, health, school, and early years settings. 

If you require further training, please contact us using the details above. 

Training dates
Please click here to view a copy of the training programme for 2020-2021.

Early help assessment trainers in Northumberland
Please contact a member of the Early Help Team on 01670 536400 or email EHA@northumberland.gov.uk 
 
Here you can find more information about Northumberland Supporting Families Partnership.

The expanded programme 2015-2020

In January 2015, supporting families was selected as an early starter for the national expanded 2015-2020 programme. Funding was confirmed for the first financial year, running as a ‘payment by results’ model. 

A family outcome plan was created to help identify and address the needs of families facing multiple complex issues at local level, as set out in government criteria below:
  • parents and children involved in crime or antisocial behaviour 
  • children who have not been attending school regularly
  • children who need help (identified as in need or subject to a child protection plan)
  • adults out of work or at risk of financial exclusion, or young people at risk of this
  • families affected by domestic violence and abuse
  • parents and children with a range of health problems
Click here to see the Northumberland Supporting Families Partnership outcome plan.
 

Supporting Families Partnership outcome plan

This plan promotes:
  • a common set of measurable outcomes for agencies and partner organisations to provide support
  • aims to reduce risk and vulnerability for families 
  • encourages service transformation towards a whole-family approach. 
Success is demonstrated through ‘significant and sustained progress or continuous employment’, using the outcome measures for each criteria. This means there should be less need for re-referral in the future. 

The extended criteria means support can be offered earlier. Some families may need this support to come from many services, some from just one. If these services aren’t involved, then the early help process will provide assessment and a planning framework.
To access funding from the government, the partnership has to agree to take part in a national evaluation of the programme. There are three things the local authorities must provide:
  • quarterly anonymised family progress data
  • information on delivery costs and savings
  • basic personal information on family members for the national impact study
How do I know whether my information could be shared?
Families working with the partnership and that meet two or more of the criteria could have their information shared.

Please click here to see the 'how we may use your information' leaflet. 

How are you using our information?
If your family is considered for support through the partnership, we may share your personal information (name, address, DOB, identification numbers if held) for research purposes only. These are used by the government to evaluate the effectiveness of the support.

How will it affect me?
It will not affect your benefits, services or treatments. Details will be provided in accordance with the law and will be anonymous once processed.

Why is my information being shared?
We share information to help us to improve future services. We use your information to find out how support can help families.

You can opt out of this arrangement by speaking to the worker supporting your family or telephone the Northumberland County Council contact centre on 03456 006400