Housing Allocations
Northumberland Homefinder is Northumberland
County Council's housing allocation service, delivered in
partnership with Homes for Northumberland, Bernicia, Isos Housing and Berwick Borough
Housing. If you want to apply for a property that is
owned by any of these landlords you need to apply to join
Northumberland Homefinder.
How do I apply for a home?
More information can be found on the Northumberland Homefinder
website.
Click here to access information of other
social landlords
Housing in the Private Sector
If you are in private rented housing or are a landlord looking
for general information, further advice is available on our
Private
Sector webpage.
Owner Occupiers
If you own your home we offer advice on our Private Sector
webpage and Mortgage Rescue Scheme webpage
Illegal Evictions and Harrassment of Tenants
The Council's Scheme of Landlord
Accreditation promotes responsible
behaviour by landlords
and includes a
condition to
cover illegal eviction
and harassment. This
helps to promote good practice.
However,
where private landlords or their agents do not conduct
themselves within the requirements of the
legislation and resort
to using illegal practices of eviction and/or
harassment, then the Council
will offer support, advice and assistance
to tenants in
this situation. The Council will also prosecute any
landlord or their agent
where it is deemed appropriate to do so.
If you need advice or want to report a case of illegal eviction
or harrassment, please contact the Existing Stock Team on
01670 623070.
In cases where you are homeless, or
likely to be homeless within 28 days, as a result of the illegal
eviction or harrassment please contact the Homelessness and Housing
Options Team on 0845 6006400.
More detailed information is
available by downloading the CLG leaflet 'My landlord wants me
out' http://www.communities.gov.uk/documents/housing/pdf/138298.pdf
General Housing Advice
If you need general advice or information around a range of
housing issues you can contact:
Shelter
0344 515 1601
Shelter is a charity that works to alleviate the distress caused
by homelessness and bad housing. They do this by giving advice,
information and advocacy to people in housing need.
Click here for further
information
Dawn Advice
01670 785 500
DAWN Advice offer free, confidential, independent and impartial
advice on a range of legal issues, including
debt, housing, employment, welfare benefits and family
law.
DAWN Advice is also a member of the Citizens
Advice service. Click here for further
information
Citizens Advice Bureau
The Citizens Advice service helps people
resolve their legal, money and other problems by providing free,
independent and confidential advice. Click here to find
you local bureau
Domestic Violence
Domestic violence involves threats, violence or abuse between
people who have a relationship with each other (or have had in the
past). It can happen between partners, within families or shared
homes, and affects men and women in both straight and gay
relationships. It happens between people of all cultures, religions
or classes. It’s based on one person having power or control over
another, and it often gets worse over time.
If you or someone you know is a victim of domestic violence there
are a range of agencies that can help. In Northumberland the
Community Safety Team have launched the ‘Enough’ website. Click here to see
how they can help.
Click on the links below to access other
useful contacts:
Cease
24
01665 606
881
Cease24 is a project based in Northumberland that supports
women, men and children affected by domestic violence and abuse.
They also have trained outreach and support staff that are always
available to help.
Broken Rainbow UK
08452 604 460
Support for lesbian, gay, bisexual and transgender (LGBT) people
experiencing domestic violence
SixtyEightyThirty
01434 608030
SixtyEightyThirty offer practical and emotional support to
women and their children who have experienced domestic abuse at any
time in their lives. SixtyEightyThirty is a confidential
service run by women for women.
Childline
0800 1111
ChildLine is a counselling service for children and young
people.
Grace
0191 232 9858
Grace offer services to women survivors
of rape and sexual violence in Northumberland.
NSPCC
0808 800
5000
If you are an adult and are worried about a child, contact the
NSPCC Helpline.
Rape Crisis
0808 802 9999
Rape Crisis Centers provide a range of specialist services for women and girls that
have been raped or experienced another form of sexual violence - whether as adults or as
children.
Womens
Aid
0808 2000 247
Women's Aid is a national charity working to
end domestic violence against women and children. They support a
network of over 500 domestic and sexual violence services across
the UK.
WHAC
01670 853 977
WHAC provides services relating to the health and well
being of women and adolescent girls in Northumberland.
Free-phone 24 hour Domestic Violence
Helpline 0808 2000247
If you are fleeing domestic violence and need advice about your
housing please contact:
Northumberland County Council on 0845 600
6400
National Stalking
Helpline
0300 636 0300
The National Stalking Helpline, the UK's first national helpline
for victims of stalking. The service is delivered on an 0300 number
which costs the same as a standard UK call whether you're calling
from a landline or a mobile.
Forced Marriage and Honour Based Violence
Karma Nirvana
0800 5999 247
Karma Nirvana supports victims and survivors of forced marriage
and honour based abuse
For confidential advice contact Karma Nirvana
Honour Network Helpline 0800
5999 247
PetRetreat
0300 123 8278
PetRetreat is an advice and pet fostering service for families
fleeing domestic abuse
Through its network of animal fosterers, the
service provides a retreat for pets belonging to families
who are going into a refuge until such time as the owner
has a new, safe place to live, when they can be reunited.
Substance Misuse
There are specialist agencies that provide support and housing
for people who have substance misuse issues.
Escape Familiy
Support
24 hr Helpline
07702 833 944
Escape Family Support is a charity that works in Northumberland
providing confidential support, advice and information to
anyone affected by drugs, solvents or
alcohol including users, parents, carers, relatives and
friends.
Sorted
0800 6335872
Sorted is a young people’s substance misuse
service that operates throughout the whole of Northumberland. The
service provides information, advice, treatment and care to young
people who are under the age of 18 who are experiencing
difficulties because of their use of substances.
NECA Supported Housing
Project
07876 441936
The Project provides short–term, fully
furnished, supported accommodation to single people who are
homeless or whose current accommodation prevents a recovery from
substance dependency. All tenants will have completed, or be in the
process of completing, a treatment programme for drug and/or
alcohol dependency.
Applicants must be age 18 years or over and from the Wansbeck
Area. The scheme provides a period of support and life-skills
training prior to independent living.
Ex-Offenders and those at Risk of Offending
Norcare
0191 261 2228
The service works with men and women aged 18 and over who have a
history of offending. People are also referred to Norecare who have
a history of drug and alcohol misuse and a wide range of offending
behavior.
SWAN
01670 362491
SWAN work alongside women who need help or additional support
where there is a vulnerability of potential or persistent offending
behaviour.
Migrant Workers
If you are looking for advice or support follow the link below
to the Northumberland Strategic Partnership page. Click
here to access this.
Asylum
Seekers
Asylum
Aid
0207 354 9264
Asylum Aid is an independent, national charity, working to
secure protection for people seeking refuge in the United Kingdom
from persecution and human rights abuses abroad.
Young People
If you have concerns about the safety or welfare of a child or
young person, click
here for advice
Helpline details for professionals advising young people,
click
here
Gallery Youth Project
01665 605846
The Gallery Youth Project based in Alnwick
provides floating support to 16-25 year olds who need support to
live independently. Their main client groups are young people
at risk of homelessness, care-leavers and young parents.
Barnardos
01670 714 400
Northumberland Housing Project works with care leavers and
children in need, providing supported housing and floating support
to people in their own tenancies. They also work with young
parents and homeless people
Barnabas Safe &
Sound
01670 514 881
The Supported Housing Project offers
temporary, furnished accommodation with support provided by staff
to help young people to become more independent. In addition
to signing an occupancy agreement residents are expected to agree
with support staff, an individual action plan with realistic goals
aimed at increasing independence and participating in education,
employment or training.
Berwick Youth
Project
01289 333 100
The Berwick Youth Project has accommodation
within Berwick for young people aged 16-25 living on their own for
the first time. The supported housing team provide residents with
support to learn basic living skills needed for living
independently.
Teenage Pregnancy Unit
The teenage
pregnancy support team
works in partnership with a range of services to enable young
parents to receive a tailored package of support to meet their
individual needs.
They provide activities focused on young people aged 0-19
years and their parents/carers. Their work is targeted at
young people who suffer from high deprivation and disadvantage in
areas where rates of teenage conception are highest.
Northumberland teenage pregnancy and sexual health
team
Epsom Drive
Ashington
Northumberland
NE63 8BD
Tel: 01670 819049
Fax: 01670 523701
E-mail: teenage.pregnancy@nct.nhs.uk
Families
and Children's Trust (FACT)
The purpose of the Family and Children’s Trust arrangements is
to enable partners and stakeholders to work together to improve
outcomes for all children and young people in the Northumberland
whilst communicating a compelling vision for Northumberland’s
children and young people and their families. The needs of
children, young people and their families, including the need for
safeguarding, are paramount.
Mental Health
Blyth Star Enterprises
01670
355421
30 Ridley Street
Blyth
Northumberland
NE24 3AG
This provides a rehabilitative project aimed at meeting the
needs of people recovering from mental illness
through residential accommodation: consisting of a
7-bed/24-hour support service including 2 shared houses and 5
single accommodation apartments and a floating support service
supporting 24 people.
People
with Learning Disabilities
Azure
Azure provides a wide range of services to people with
disability throughout the North East
Users
and Carers Information
Information for service users who have health or social care
needs and use services to help meet those needs. Also
information for Carers who provide informal or unpaid care and
support to people who have health or social care needs.
Older People
Age UK
Age UK Northumberland will continue to raise awareness of its
work with people over the age of 50 throughout the County, with a
view to engaging them in its activities both as supporters of, and
participants in, the provision of its services and the development
of its resources.
Armed Forces
Service Personnel and Veterans
Agency
The Service Personnel & Veterans Agency
(SPVA) provides pay, pension and support services to both Military
Personnel and the Veterans Community, directly serving around
900,000 personnel.
Royal British
Legion
The Royal British Legion provides welfare to the whole
Armed Forces family - serving, ex-Service and their dependants
About Turn
About Turn aims to improve the lives of ex-service personnel and
their families through the development and delivery of holistic
practices. As well as running tailored programmes, they also
coordinate the implementation and roll-out of Forces for
Good Projects for ex-servicemen and women who are unemployed,
experiencing homelessness or housing problems, substance misuse
problems, mental health and/ or post-traumatic stress disorder.
Ministry of
Defence
Veterans' Wellbeing Assessment
and Liaison Service
The Veterans’ Wellbeing Assessment and Liaison Service (VWALS)
is a new mental health and wellbeing service for veterans and their
families in the north east. VWALS was launched in June 2012 and
will run as a pilot for twelve months. VWALS is for veterans,
their families and carers living in the north east of
England.
Welfare Reform
On 8 March the Welfare Reform Act 2012 received Royal Assent.
The Act introduces a wide range of reforms to make the benefits and
tax credits system fairer and simpler, for more information
click here
Directory of Services
The list of organisations above is not exhaustive
however they provide a first point of contact and
will be able to direct you to other sources of advice and
support. Click here
to view our Directory of Services
Out of Hours
If you find you are threatened with homelessness outside
of working hours please contact the Emergency Out of Hours Service
on 0845 600
6400
