Important Alerts and Reminders

School closures, weather alerts and distruptions to council services are listed below

Customer Service Contact Centre

Effective: 14 Mar 2017 to 21 Apr 2017

Please be aware that the Northumberland County Council Contact Centre is now in it's busiest time of the year due to the Council Tax billing period and it's associated customer contact. Customers are advised that wait times can be longer than usual and where possible are encouraged to pay, apply and report using self-service facilities at

Thank you for your understanding.

Wylam Library closed

Effective: 9 Mar 2017 to 31 Mar 2017

Wylam library will be closed from today, Thursday 9th March, to allow repairs to be carried out. The nearest libraries are at Prudhoe and Heddon on the Wall. We apologise for any inconvenience caused.

More about Wylam Library closed available here

Local Dial Telephone Numbers

Effective: 9 Mar 2017 to 7 Apr 2017

From 1st April 2017 local dial numbers used to contact the NCC Contact Centre will no longer be in operation. All customers should use the 0345 600 6400 number which is a local rate call, charged at the same rate as the local dial numbers. Telephone numbers which are affected and will no longer be in use are listed below:

01670 627000
(areas covered include:
Ashington, Bedlington, Blyth, Cramlington, Felton, Hartburn, Longhorsley, Lynemouth, Morpeth, Newbiggin, Red Row, Scots Gap, Stannington, Ulgham and Whalton)

01661 520005
(areas covered include:
Belsay, Ponteland, Prudhoe, Stamfordham, Stocksfield and Wylam)

01665 660733
(areas covered include:
Alnmouth, Alnwick, Amble, Charlton Mires, Chathill, Embleton, Longframlington, Longhoughton, Powburn, Seahouses, Shilbottle and Whittingham)

01668 260355
(areas covered include:
Bamburgh, Belford, Chatton, Milfield, Wooler and Wooperton)

01669 220355
(areas covered include:
Harbottle, Hepple, Netherton and Rothbury)

01830 570085
(areas covered include:
Kirkwhelpington and Otterburn)

01289 540455
(areas covered include:
Ancroft, Beal, Berwick-upon-Tweed, Holy Island (Lindisfarne), Lowick, Norham and Paxton)

01434 400388
(areas covered include:
Allendale, Allenheads, Bellingham, Blanchland, Corbridge, Great Whittington, Haltwhistle, Haydon Bridge, Hexham, Humshaugh, Newbrough, Riding Mill and Slaley)

0191 5009044
(areas covered include:
Seaton Delaval)

01890 230233
(areas covered include:
Branxton, Carham, Cornhill on Tweed, Ford and Etal and Kilham)

School Closures

There are no alerts

Planned Road Closures

View our planned roadworks using the interactive map here