Contact us

County Hall
Morpeth
Northumberland
NE61 2EF
Tel: 0845 600 6400
Fax: 01670 511 413
Opening Hours:
Mon-Fri : 8.30am - 5pm

School - travel support

also known as: Bus, Home to School Transport, School Bus, School Transport.

Advice for entitlement to Home to School Transport

Home to School/College Updates September 2009

 

 

Post 16 School Transport

 

The Integrated Transport Unit have 15 working days ( 3 weeks) to process all applications for Post 16 transport.

It would assist us greatly if you could avoid calling the Officers in the Integrated Transport Unit to enquire about the process until 15 working days have elapsed.

Due to the unprecedented late interest in Post 16 transport the staff in the Integrated Transport Unit are extremely busy and have employed temporary staff to assist with the workload.

Please be patient, if your pass does not arrive within the 15 working days period you will be entitled to claim for any costs incurred after the 15 working day period. If this situation arises please keep all bus tickets purchased.

If you have been provided with an Arriva, Go-North East or Stagecoach bus pass and would like to know the timetable of the transport please contact the transport provider.

 

Note:

 Please be aware the passes are non-transferable between companies, you can only access the transport provided by the Operator identified on your bus pass

 

Appeals

If you have submitted an appeal against an application rejection for Post 16 Transport you will be informed of the decision of the appeal by Linda Vernon School Admissions Manager verbally or by post.

Please do not call the Integrated Transport Unit as we cannot advise you of this decision.

 

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If you are applying to attend Newcastle, Tyne Metropolitan, Gateshead or Northumberland Colleges:

 

If you are applying for the Post 16 Travel scheme online it is important that you print off the Website Application letter, this can be found by following this link: Post 16 Web Application Letter 

It is essential that the college you are enrolled in stamps your transport application form, (unstamped forms will be returned to applicant)

Refunds will not be given for fares incurred due to delay in getting forms stamped

 

When will I receive my travel pass?

 

Your pass will be issued within 15 working days of receiving the correctly completed form with photographs. (Incomplete forms or forms received without photographs will be returned to the applicant).

We will not re-imburse any costs incurred by you during the 15 working day timeline.

If you do not receive your pass within 15 working days you will be entitled to apply for a refund of costs incurred after the 15 working day period if you provide the relevant tickets.

You will be informed by letter, in late August, if you are allocated with a travel pass from Arriva or Go North East.

If you are allocated an Arriva travel pass, this will be sent directly from Arriva to your home address

If you are allocated a Go-North East pass, you must follow the instructions in the letter sent out to you to receive your pass.

 

Mainstream School Transport

 

Please be aware that Late Applications for Home to School Transport will be processed in 7 working days.

To apply online for Mainstream Home to School Transport please click on the link below

 

Concessionary Passes

 

Applications for Concessionary bus passes on Home to School Transport will not be considered until the end of September

 

We cannot guarantee the availability of Concessionary seats on any of our Home to School Transport.

We recommend that you make alternative arrangements in case there are no seats available.

You will be informed by post if your application has been successful.

No refunds will be given for any costs incurred.

 

SEN Transport

 

Letters will be sent to all entitled students by end of August .

 

The School Transport Team are currently arranging transport and sending out passes. If you have not received your pass by 2 September 2009 please contact the School Transport Team.

 

As this is a very busy time for the Home to School/College Transport Team we appreciate your patience and apologise if we do not respond to you in the identified timeline.

 

(Northumberland County Council arrange transport for 10,000 students daily)