All council services can be accessed via this website, by phone
on 0845 600 6400, at one of Northumberland Information Centres
listed below, or email us at ask@Northumberland.gov.uk.
In addition, staff in any library will help you contact the right
person or find out the answer to your specific question.
Phone:
If you prefer to phone us: 0845
6006400
Calls from BT landlines to 0845 numbers cost the same as calling
your next door neighbour. Call charges may vary
with other providers.
Please note that our Customer Service Centre
is most busy on Monday mornings. If you're call is not
urgent you may wish to call at another time to avoid waiting in a
call queue.
Email:
If you prefer to contact us by email:
ask@Northumberland.gov.uk.
Northumberland Information Centres:
The Information Centres are open 09:00 – 17:00
Monday to Friday.
At any of our centres you can get advice, information and
arrange delivery of any council service. You can make a payment for
council services. If your request can not be dealt with
immediately we will ensure that the appropriate person or
department will contact you.
You can submit applications along with
supporting documentation or evidence at any service centre.
Customer Service staff will provide assistance and advice in
completing application
forms.
Click here for a full list of Information
Centres
Payment Points
You can make a payment at any of the Customer
Service Centres. You can pay by debit/card at our website or
by calling us on 0845 600 6400.
You can make a payment at any PayPoint or Post
Office.
use
this link to help you locate your nearest
PayPoint
You
can also make a payment for council services at the following
locations:
