Northumberland County Council

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Northumberland County Council

Contact Us

This page shows all of the ways that you can contact us, either in person, by phone or online.


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Our address:

County Hall, Morpeth, Northumberland, NE61 2EF


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Email:

ask@northumberland.gov.uk
We will try our very best to pass your email to the appropriate department within one working day of receipt.


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Phone

  • Phone: 0845 600 6400
  • Fax: 01670 620 223
  • Text phone: 01670 620158
  • Text relay: 18001 0845 600 6400

 

Opening hours: we are open Monday to Friday from 8am - 7pm (excluding bank holidays)

Out of hours emergency: we provide a reduced service for emergency calls only outside these hours on 0845 600 6400

Please note: the cost of contacting the Council on an 0845 telephone number can vary depending on your service provider and will cost more if you are using a mobile telephone.


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In Person - Customer Information Centres


Information Centres are open 09:00 – 17:00 Monday to Friday (excluding Public Holidays).
with the exeption of  Alnwick information centre closes at 16:30

At any of our centres you can;

  • get advice and information regarding any of our services anywhere in the County
  • arrange delivery of any council service anywhere in the County
  • make a payment for council services
  • submit applications along with supporting documentation or evidence
  • get assistance and advice in completing application forms

 

If your request can not be dealt with immediately we will ensure that the appropriate person or department will contact you.

Find your nearest Customer Information Centre:

Alnwick

Greenwell Lane, Alnwick, NE66 1HB

View map location
Ashington

Wansbeck Square, Ashington, NE63 9XL

View map location
Bedlington

Front Street West, Bedlington, NE22 5TU

View map location
Berwick

Wallace Green, Berwick-upon-Tweed, TD15 1ED

View map location
Blyth

Unit 10, Keel Row Centre, Blyth, NE24 1AH

View map location
Cramlington

Library, Forum Way, Cramlington, NE23 6QD

View map location
Hexham

Hadrian House, Market Street, Hexham, NE46 3NH

View map location
Morpeth

Morpeth Library, Gas House Lane, Morpeth, NE61 1TA

View map location
Seaton Delaval

Library, Astley High School, Elsdon Avenue, NE25 0BW

View map location

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Councillors


If you would like to speak to your local county councillor, you can find their contact details here.


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Directions to County Hall

Northumberland County Council
County Hall
Morpeth
NE61 2EF

Using public transport:

Details are available from TRAVELINE on 0870 6082608

Local and long distance trains serve Morpeth Station, which has a taxi office and bus stops nearby.

Using your car or bike:

Heading North on the A1 from Newcastle take the A197 signposted to Morpeth. Carry along this road to the outskirts of town and take the second turning on right (signposted). The visitors car park is the first turning on the right.

directions to county hall


Other council services