Bus travel

Information on travel by bus in Northumberland

Bus travel

Northumberland is fortunate in maintaining an extensive network of local bus routes, and the county benefits from a comprehensive coverage both for residents and visitors. Much of the network runs without subsidy from the local authority. Buses can provide a valuable means of travel both for those without their own transport and as an alternative to the car.

Information on times and routes

You can obtain up-to-date information for your journey through the links on this page.

The principal source of information to help you plan your journey by public transport in Northumberland is Traveline North East.  This source is provided and maintained by a partnership of councils and public transport operators, and includes detail for all stops on all routes throughout north east England.  Long-distance coaches, trains and ferries are all included, and the information is always up-to-date.  For the latest information by phone contact traveline: 0871 200 22 33, or click here to open the Traveline North East website. (Opens in a new window)

Calls by phone are charged at 10p per minute from landlines; charges from mobile phones may vary. This phone service is open daily from 7 am to 9 pm.

Next Buses

Traveline can provide information on public transport direct to your mobile device. NextBuses gives you detail of the next departures from any bus stop in England, Scotland and Wales, including "real-time" detail where this is available. Use the following link: http://www.nextbuses.mobi/. When you have opened the homepage, enter the location or a postcode into the search box, and then select the stop on the map that appears on the screen.

The county council does not publish timetables comprehensively for the county.  Some bus operators provide printed timetable leaflets for their services. You can obtain copies through their websites as shown in the links below:

We have provided some leaflets directly through links on this page. Most of the leaflets shown on this page use Adobe Acrobat format and you will need Adobe Reader version 6.0 or above to open them. If you would like to receive a printed copy of any leaflet by post, please get in touch and we will be happy to send it to you.

You can download some of our more popular timetables in pdf format through the links below:

We have included more Northumberland timetables in the Experience Northumberland network which includes an outline route plan. Click here for details of the Experience Northumberland network.

The timetables on this website are compiled on the basis of information supplied by the bus operators. We try to keep them up to date but the county council is unable to accept liability for the consequences of any inaccuracy, error or omission.

Click here for detail of changes to bus services during September.

For an outline route diagram for each of three areas of the Northumberland network, click on one of the links below:

The county council is not able to provide comprehensive information on fares, and you should contact the bus operators. For most journeys most operators offer single, return and multi-journey tickets. For travel across the network of routes including across the county boundary to neighbouring areas North East Explorer tickets are available. Click here to open the Explorer North East web page.

Northumberland County Council participates in the England-wide concessionary fares scheme for Northumberland residents. Click here for more information on concessionary fares.

If you have any reason for complaint, or if you have a suggestion for improving any bus service, contact the bus operator in the first instance.  If you are not satisfied with your response, Bus Users UK is the independent body to help you.

Bus Users UK represents bus passengers. They aim to help communication between bus users and the people that provide your bus service. They organise Bus Users' Surgeries around the country, set up local groups of bus users and campaign on behalf of bus passengers. You can join Bus Users UK as an individual member. Click here to open the Bus Users UK website (opens in a new window).

Bus Users UK can also help if something unsatisfactory happens on your bus journey, whether you're a member or not. If you have a problem on a bus journey, please let the bus company know first. If you don't feel they have resolved it to your satisfaction, contact Bus Users UK giving them as much detail as you can. They will take things further for you. If they can't resolve it, they are partners in the Bus Appeals Body who will issue a decision about your difficulty.

Post: Bus Users UK, Terminal House, Shepperton, TW17 8AS
Tel: 0300 111 0001
Email: enquiries@bususers.org

Subsidised bus services: have your say

Northumberland County Council is looking at how it funds subsidised bus services in Northumberland, and we have been consulting on the criteria we should adopt for selecting the services for support.  The consultation is now closed, but we have completed some analysis of the results. Click here for more information.

This page was last updated on 23rd September 2015.