Our Warmer Homes team can help you heat and power your home more efficiently and save money on your utility bills.
Measures may include:
A review of the ventilation requirements to your property will be carried out. If ventilation requirements are proposed these must be carried out a to proceed with any proposed retrofit measures. Ventilation measures are 100% funded as part of the proposed works. No retrofit works will be carried out without adequate ventilation measures which may include internal door undercuts, window trickle vents and extractor fans. Find out more about the fantastic benefits of Ventilation
To apply for Local Grant applicants must:
And one of the following
A: If your postcode falls in one of the Automatically Eligible Areas as defined by the Government then you will qualify regardless, of income or savings and a means test is not required. Please check if your postcode falls in one of the automatically eligible areas. If you are unsure, please contact the Warmer Homes team at warmerhomes@northumberland.gov.uk and we will be able to check for you.
B: Someone living permanently in your home receives one of the following means tested benefits
C: Have an annual gross household income of £36,000 or less – however, if you have children and rent or mortgage costs, please contact the Warmer Homes team at warmerhomes@northumberland.gov.uk who will carry out further eligibility checks.
If the property is privately rented a mutual agreement will have to be made between the landlord and tenant to register for this scheme. The eligibility requirements will depend on the occupants of the household.
Private Rental landlords must not exceed the Minimal Financial Assistance (MFA) limit of £315,000 and a limit of one property per landlord.
If you are a landlord, please ask your tenant to complete the application form.
Improvements not part of the scheme include gas or oil boiler repairs or replacements as it is only for low carbon technologies, such as heat pumps or (where these are not viable) high heat retention storage heaters.
New build or self-build homes which have not been previously occupied.
Social housing – homes are rented out by landlords who are registered with the Regulator of Social Housing. Please email warmerhomesshf@northumberland.gov.uk in you are Northumberland Homes tenant.
Repairs and ongoing maintenance requirements to your property are not covered by the grant, for example roof repairs to enable solar panels.
Once the measures have been installed, the funding does not cover the cost of decoration and new flooring of the property.
The scheme is accessed by completing the application form curently under maintenance and we will contact you once eligibility checks have been carried out. If you are a private tenant, please ask your landlords permission before applying.
If you require assistance completing the application form, please contact 0345 600 6400 (Mon-Thurs 08:30am-5pm, Fri 8:30am-4:30pm) and ask to speak to The Warmer Homes Team or email warmerhomes@northumberland.gov.uk.
The application only takes a few minutes and is completely obligation free. To speed up your application, please email or attach income evidence either with or immediately after you have made your application. The project is not due to commence until early Summer, so there may be a delay before we can respond to you. The grant funding is limited so you may be placed on a waiting list.
For more information and advice, please contact our Retrofit Advisors via email at warmerhomes@northumberland.gov.uk or by calling our Customer Services number on 0345 600 6400.
Please remember to include your proof of income. The Warmer Homes team will not be able to carry out the checks without this proof and will delay the process.
Once the Warmer Homes Team has carried out the eligibility checks, they will contact you with the outcome.
Submission of the application form does not guarantee that your application will be successful. The final decision whether to award an energy efficiency grant will be made by Northumberland County Council, these grants are not statutory. The Council reserves the right to refuse grant if there is evidence to suggest that the applicant has a significant income or are not at risk of fuel poverty due to levels of savings or has a particularly large asset value.
We reserve the right to decline any application if it is not within the intended aim of the scheme, which is to assist those who are currently living with the financial and health effects of fuel poverty.
For us to assess your eligibility, each adult resident living at the address will need to provide evidence. Example evidence of household income:
If you have income that does not fall into these categories, or is not shown on a bank statement, please contact us for further clarification.
If you are placed on a waiting list, you may be asked to provide more up to date evidence when we are ready to proceed.
When making an application you must provide all relevant information requested so that a correct and fair decision can be made. If any of the information you provide is found to be incorrect or misleading the Council will fully investigate and take appropriate action, including criminal prosecution, against anyone dishonestly making a false application.
There are many groups involved in the Warmer Homes project. They each have their own role to play and responsibilities to adhere to. Who they are and what is expected from them can be found in the roles and responsibilities document.
You will need to agree to the agreement for homeowners document before works go ahead on your property.
This agreement may be signed with your application, during eligibility checks or via the assessors/installers. Please make sure to read this very carefully.
The management agents may employ their own subcontractors to carry out installations. Once works commence the managing agents will advise which subcontractors will be carrying out the works.
These companies are partners for the delivery of Warmer Home schemes only.
Privacy Notice concerning LA and delivery partner contact details.
Department for Energy, Security and Net Zero (DESNZ) Privacy Notice This notice sets out how the Department for Energy, Security and Net Zero (DESNZ) will use your personal data, and your rights. It is made under Articles 13 and/or 14 of the UK General Data Protection Regulation (GDPR).
This notice relates to data collected under the Warmer Homes Team operated by Northumberland County Council, which is funded by grant funded schemes run by DESNZ. Northumberland County Council Warmer Homes Privacy Notice This Privacy Notice is designed to help you understand how Northumberland County Council which is a registered Data Controller with the Information Commissioner’s Office (ICO), will handle your personal information for the Warmer Homes Initiative. Eco Privacy Notice This privacy notice tells you what to expect when we collect your personal information under the Energy Company Obligation (ECO). This privacy notice also sets out your rights as a data subject.
Northumberland County Council is working with the Gas Safe Charity to carry out gas safety services, repairs and replacements to eligible homes in the county to help prevent potential accidents and improve home safety. Grants of up to a maximum value of £500 can be accessed per intervention and only one intervention can be claimed per household per year.
An intervention may include more than one measure. These measures can include:
If you, or someone you know needs energy advice or assistance please contact the Northumberland Communities Together response hub on 01670 620015 from 9am to 6pm 7 days a week or email NCT@northumberland.gov.uk. If you think someone may need immediate support, help or protection ring our emergency response line OneCall on 01670 536400 - 24/7, 365 days a year.
You should not provide personal information to any company that calls you or knocks at your door. Northumberland County Council and delivery partners will never ask you for any money. If you are unsure, please check the list of approved delivery partners.
The council council’s public protection team is asking residents to follow the advice below and keep one step ahead of scammers.
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