You may be eligible for discounts, exemptions and council tax support.
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If you are granted an exemption, we may send you a review form to check you are still entitled to it. Failure to supply this information could result in removal of the exemption.
If you are awarded an exemption and your entitlement ends, you must notify the council within 21 days.
If you have applied for an exemption but have not yet received a decision on this application, you must still pay your council tax in accordance with your most recent bill.
If you are awarded a time-limited exemption with an expiration date, the council tax bill issued will show the exemption to the end of the financial year. A further bill will be issued immediately before the expiry date, showing the revised council tax liability.
If a property has been unoccupied and substantially unfurnished for more than 2 years an Empty Homes Premium will be charged. From 1 April 2021 the following premiums will apply:
100% for properties which have been empty and substantially unfurnished for 2 years or more, but less than 5 years. This means 200% council tax is payable.
200% for properties which have been empty and substantially unfurnished for 5 years or more but less than 10 years. This means 300% council tax is payable.
300% for properties which have been empty and substantially unfurnished for 10 years or more. This means 400% council tax is payable.
If you require further information on this matter, please contact us by:
Phone: 0345 600 6400 (charged at your local rate).
Eform: council tax enquiry form
View our Discount Policy here
To qualify for a reduction, the disabled person must be a resident in a property with one of the following- a room used predominately by the disabled person:
This must be a room that is not a kitchen, bathroom, lavatory or bedroom in normal use. For example, the room may be used for housing a dialysis machine or other special equipment- a second bathroom or kitchen:
This extra bathroom or kitchen must be essential, or of major importance, to the wellbeing of the disabled person because of the extent of their disability- space to use a wheelchair.
This must be space that has been allowed for the disabled person to use a wheelchair indoors.
Once we have your application, an inspections officer will contact you to arrange a time to inspect and assess the property. You will be notified in writing of the outcome of your application.
If you are awarded disabled band reduction, you will receive a reduction in your council tax equivalent to being charged at the next lowest valuation band.
For example, if you have a Band C property you would be charged council tax of a Band B property. If you are in Band A, your reduction is equivalent to 1/9 the charge of an average Band D property.
Main Council Tax Support is assessed on the income of the person or persons liable to pay council tax. Reductions of up to 100% of the amount payable are available for pension age customers and 92% for working age customers. If your income exceeds the amount the Government says you need to live on, a deduction is made from the full amount of support available. A further reduction may be made in respect of other adults living with you.
Second Adult Rebate is available where there is only one person liable to pay the council tax and they share their home with one or more other people, on a non-commercial basis. The amount of Second Adult Rebate granted is not linked to the income of the person liable to pay the council tax, but to the income of the other persons living with them. You cannot normally claim Second Adult Rebate if you live with your partner.
Council Tax Hardship Fund Payment 2023
The Council has decided that people receiving Council Tax Support will receive up to £200 towards their council tax charge for 2023-24. This is made up of a £25 mandatory scheme introduced by the Government called Council Tax Support Fund and a £175 discretionary cost of living hardship scheme funded by Northumberland County Council.
If you are already in receipt of Council Tax Support you do not need to do anything as this payment has automatically been deducted from your council tax bill.
Details of how to pay will be included with the council tax bill. The bill will be issued requesting payment in 10 instalments but this can be increased to 12 providing you contact the council tax department on 0345 600 6400.
You can complete an online application form here for Council Tax Support. You can also upload supporting documents at the same time as making your online application. This is the quickest and easiest way to apply for Council Tax Support.
If you wish to claim council tax support or second adult rebate, you can either:
Complete an online application form here. You can also upload supporting documents at the same time as making your online application. This is the quickest and easiest way to apply for Council Tax Support.
Request this form by calling the contact centre on 0345 600 6400 (charged at local rate).
Support is assessed on the income of the person or persons liable to pay council tax. If your income exceeds the amount the government says you need to live on, a deduction is made from the full amount of support available. A further reduction may be made in respect of other adults living with you.
From 1 April 2019 the level of support for all working age claimants (18 to state retirement pension age) reduced by 8% to a maximum level of 92%. Pensioners will continue to receive support up to 100% as that element of the scheme is set by the government and will not change.
Click here to download the Council Tax Support Scheme
This is available where there is only one person liable to pay the council tax and they share their home with another person or persons, on a non-commercial basis.
The amount of second adult rebate granted is not linked to the income of the person liable to pay the council tax, but to the income of the other persons living with them.
You cannot normally claim second adult rebate if you live with your partner.
You may get second adult rebate if the person you share your home with is:
Not your partner or civil partner.
Aged 18 or over.
Not paying you rent.
Not paying council tax themselves.
On a low income.
You may be able to get second adult rebate even if you don't receive council tax support.
They are referred to as disregarded persons. This means that when we count the number of people in your property they are ignored.
If there is only one adult resident who is also a disregarded person, then a 50% discount may be given e.g. the only adult resident is an apprentice. Depending on the disregard type a full exemption from council tax may be applicable.
If there are several adult residents and, after disregarding a person(s), the number of resident adults is only one, a 25% discount can be given e.g. mother and son are residents, but the son is an apprentice.
We will need:
A completed severely mentally impaired application form.
A doctor’s certificate.
Evidence of qualifying benefit. The General Medical Services Committee of the BMA has agreed medical certificates for this purpose should be issued free of charge to the applicant or his/her representative.
A completed carer’s application form and evidence of a qualifying benefit.
The person being cared for must be over 18.
You will not qualify for this discount if the person you care for is your spouse/partner or your own child under 18 years of age.
The annexe must form part of a single property which includes at least one other dwelling. For example, the annexe must be within the grounds of the main dwelling, but not necessarily attached to it, and:
Is being used by the resident of the main dwelling as part of their main home.
Is the main residence of a relative* of the council taxpayer living in the main dwelling
* a relative is defined as: a partner, parent, child, step child, grandparent, grandchild, brother, sister, uncle, aunt, nephew, niece, great grandparent, great grandchild and other relationships as defined in the Council Tax (Reductions for Annexes) (England) Regulations 2013.
The 50% reduction is in addition to any other discount that the council tax payer or their relative may be entitled to. For example, if an adult son is living in the annexe on his own he will be liable to pay the council tax on the annexe and will be entitled to a 25% single person discount, plus a 50% annexe reduction on the remaining liability.
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