You can contact us online, by phone, or in person. You can also find out how to apply for a council service, report a problem, or pay for services.
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You can apply for a council service, report a problem, or pay for services on our website at any time via our self-service area:
As well as paying for a service online, you can also make payments at your local Post Office, PayPoint, or via our 24/7 Automated Payment Line on 0345 600 6400. PayPoint locations:
You can call us on 0345 600 6400:
PLEASE NOTE: Calls outside of the hours above are for emergency cases only and will be answered by Northumberland Fire & Rescue Service. Customers with speech or hearing difficulties If you have speech or hearing difficulties you can use Relay UK to contact us by dialing 018001 01670 623515 you can find more information about Relay UK here
County Hall address: Northumberland County Council County Hall Morpeth NE61 2EF County Hall opening times: Monday to Thursday 8:00am - 5:00pm Friday 8:00am - 4:30pm Using public transport to get to County Hall: Details are available from TRAVELINE on 0870 608 2 608. Local and long-distance trains serve Morpeth station, which has a taxi office and bus stops nearby.
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If you need help with any of our online services, please call us on 0345 600 6400 so we can assist you.
For information about Adult Social Care including:
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