Private landlords and tenants

This page provides information, advice and support for landlords and tenants.

Top Tasks

Popular tasks right now

The Private sector team have put together the following service update

We understand that this may be a worrying time for all our customers and we will, where possible, do everything we can to continue to support our landlords, agents, and tenants during this difficult time. This will include prioritising essential services for those who most need them.

The current situation is constantly evolving, which means we may have to make further changes in accordance with government guidance. The Private Sector Team have so far identified key services which we will try to continue with for as long as possible. Other services will need to be adapted or temporarily suspended in line with recent government advice to ensure the safety and well being of all our staff and customers. These are explained in the following link:

Private Sector Services Update 1 COVID19

Contact the Team 

The team are currently working from home, please contact us using the information below. 

 

Email - privatesectorhousing@northumberland.gov.uk 

Kate Stewart - 07767003116

Amanda Jobling - 07825242741 

Victoria Hall - 07966330948

Abby Henderson-Rowan - 07966323987 

Lynne Dempsey - 07833083978

Vicky Ledger - 07795854900 (not available Mondays)

Kirsty Douglas - 07966330972 (not available Tuesdays and Wednesdays)

Kirsty Gilmartin - 07767007497 (not available Thursday and Fridays)
 

Our accreditation scheme, based on property inspections, ensures the condition of a property meets certain standards and is managed properly.

For more information on the scheme please view the leaflet here.
To apply to become an accredited landlord and have your properties accredited please complete this form and a member of the team will be in touch. Property and Landlord accreditation form
 


 

In order to provide our services it is necessary to collect and hold personal information about you.

We have a legal duty to keep and process information about you in accordance with the law. If you are considering using one of our schemes and want to know why we ask for your personal information, how that information will be used and how you can access your records you can read a copy of our privacy notice.

To join the scheme, a private sector housing officer will need to carry out an inspection of the property. Before the inspection, copies of the following must be provided: For more information, or for an application form, please see the following documents: Benefits of the scheme include:
  • free property advertising on Northumberland Homefinder
  • free reference checking
  • reimbursement for the cost of your electrical installation condition report if required to obtain accreditation (up to the value of £120)
  • access to a dedicated accredited landlords email address for use on all council-related issues such as local housing allowance
  • support in dealing with antisocial behaviour with a dedicated safer communities team for the private sector
Alternatively, contact the private sector team:
  • Telephone: 01670 622 299
  • Email: PrivateSectorHousing@northumberland.gov.uk
What is the right to rent?
People who are allowed to be in the UK have a right to rent. People who are not allowed to be here do not have a right to rent.

Who should make right to rent checks?
Right to rent checks should be made by landlords, agents or householders who are letting private rented accommodation, or taking in a lodger. Anyone who lives in a property as a tenant or occupier, and sub-lets all or part of the property, or takes in a lodger, should also make the checks. This applies to people living in both private and social housing.

A short guide on right to rent
Right to Rent document checks: A user Guide
​Changes made to EICR Legislation

​Changes have been made to the legislation relating to EICR's. ​If you are renting out a property in England​ and the tenancy was entered into on or after the regulations came into force​, ​1​st​ June 2020, then from 1​st​ July 2020 you will be required to have an electrical inspection ​condition report (EICR) performed by a qualified person. For tenancies​ started before this date EICR's will be required before​ the​ 1​st​ April 2021. For further information please follow th​is​ link: Electrical installations condition reports

We offer advice and support on bringing your empty property back to use.

If you are concerned about an empty property, please contact the private housing team for advice on:
If you own an empty property, we can offer you:
  • support and advice on bringing the property back into use
  • Free advertising through Northumberland Homefinder. Potential tenants would be reference checked as part of that service upon request
  • There may be financial assistance available for some problematic long term empty properties in the form of an Empty Dwelling Management Order (EDMO), this would be dependent on the circumstances of individual properties.

To find out what options may be available, please contact us:
EDMOs are Orders that can be made by a First-tier Tribunal of the Property Chamber and give the council the right to take over the management of an empty residential property in certain circumstances with a view to bringing it back into use and occupation. We will be pleased to work collaboratively with you throughout the process to bring your property back into use.

Click here to find out more about EDMOS 
Please follow the link below to help you avoid any potential safety or enforcement problems in your private rented property.

This tool is based on the Housing, Health and Safety Rating System (HHSRS), which is often used by local authorities.

It is an easy-to-use tool which will help you to identify what hazards to look for in your property to ensure you are renting a safe, legal and secure home to your tenant.
This scheme provides landlords with a free reference-checking service with a view to making the tenancy more sustainable and avoiding issues of anti-social behaviour and non-payment of rent.

Tenants wishing to use the scheme will need to read, complete and sign the following: Or you can apply online via this link: Landlords wishing to use the scheme to reference check tenants, will need to ensure their property is properly accredited before they can access the scheme.

For full details, please see the following documents:
This scheme is available to help people find suitable, affordable accommodation by providing a bond guarantee in the private rented sector.

It is also available to tenants who are unable to raise the funds from another source, providing the property identified is already accredited through the council’s private rented sector accreditation scheme.

Moreover, the landlord will be given a paper guarantee that can be claimed upon the end of the initial tenancy period if there has been damage or rent arrears.

For more information, please email private sector housing or phone 0345 600 6400, or to apply, please see documents below.

 

Opportunities for private sector landlords to share information and good practice

The annual Countywide Landlords' Forum has been postponed.  

The forum is a great opportunity to share information and ideas and to promote the views of the private landlords contributing to the improvement of the County's housing

There will be the opportunity to network with other landlords, as well as officers from Northumberland County Council. 

If you wish to attend call 0345 600 6400 or email privatesectorhousing@northumberland.gov.uk   

 


 

The Private Sector Housing team also hold a Countywide Forum every year. This is an all day event with a number of presentations from guest speakers and trade stands. The next County Wide Forum will be held in October 2020, date and venue to be confirmed. 

After holding a successful first virtual landlord forum we have set a date for our second, on Thursday 27 January 2022 at 6pm. Agenda and speakers to be confirmed.

This is a great opportunity to meet other local Landlords and receive up to date information about any changes in the Private Rented Sector.

We would love for you to join us for the Private Sector Teams first virtual landlord forum. Please email privatesectorhousing@northumberland.gov.uk or ring 07825 242741 to register your name and email address to enable us to send you the Teams link.

The Private Sector Team are working to bring landlord development courses to you. Information on courses that will be available is to come. 

Useful websites for landlords

The National Landlords Association (NLA) is the UK’s largest association for private-residential landlords. They work with full-time landlords with large property portfolios to those with just a single letting.    National Landlords Association   

The Residential Landlords Association offers a wide range of advice and information to its members Residential Landlords Association

Information for tenants
If you are a tenant in privately rented property you have certain rights and responsibilities.  Further information can be accessed via either the Shelter or Gov.uk websites. 

Information for private landlords, agents and tenants

Privacy notice for Landlord and Agents

We have a legal duty to keep and process information about you in accordance with the law. If you are a private landlord or agent and want to know why we ask for your personal information, how that information will be used and how you can access your records you can read our privacy notice


What is the right to rent?

People who are allowed to be in the UK have a right to rent. People who are not allowed to be here do not have a right to rent.

To find out more about your role and responsabilities as a landlord, agent or a householder who is letting private rented accommodation, or taking in a lodger you can download a copy of  A short guide on right to rent

The National Landlords Association (NLA) is the UK’s largest association for private-residential landlords. They work with full-time landlords with large property portfolios to those with just a single letting. Click here to view their website  

The Residential Landlords Association offers a wide range of advice and information to its members. Click here to visit their website

Information for tenants
If you are a tenant in privately rented property you have certain rights and responsibilities.  Further information can be accessed via either the Shelter or Gov.uk websites. 

Find links to our latest landlord newsletters below.To stay up to date and receive newsletters direct to your inbox please join our mailing list by emailing privatesectorhousing@northumberland.gov.uk

August 2021
December 2020