We’re committed to making sure all council services are accessible and free from prejudice and discrimination.
Popular tasks right now
Contact us online
You can apply for a council service, report a problem, or pay for services on our website at any time via our self-service area:
Click here to report, apply or pay for a service
My Account
Contact us by phone
You can call us on 0345 600 6400:
Monday to Thursday 08:30am - 5pm
Friday 08:30am - 4.30pm
Customers with speech difficulties or hearing loss If you have speech difficulties or hearing loss you can use Relay UK to contact us by dialling 018001 01670 623515 you can find more information about Relay UK here
BSL
British Sign Language users can now contact Northumberland County Council using SignVideo an online sign language interpreting service. To contact us using this service click this link: northumberlandcc-cs.signvideo.net SignVideo Service information: Mondays-Fridays 9am-5pm For troubleshooting and technical guidance, please contact help@signvideo.co.uk.
We are an equal opportunities employer and welcome applications from all suitably qualified people regardless of sex, religion or belief, race, age, sexual orientation, whether they are married or are in a civil partnership, are disabled, have a maternity or pregnancy status or are undergoing or intend to undergo gender reassignment. We want to make sure our recruitment and selection processes are fair and accessible to everyone who applies to work here. We are a Disability Confident employer. We welcome disabled applicants and offer a guaranteed Interview to disabled applicants who meet the minimum essential criteria for a job vacancy. Disabled job applicants can notify HR that they wish to apply for this scheme. If you wish to notify us of your eligibility for this scheme, please email hrrecruitment@northumberland.gov.uk with your name and the job title you have applied for and one of the recruitment team will ensure this is considered in the shortlisting process. This information will be treated as confidential.
If you have a disability and prefer to apply in a different format or would like us to make reasonable adjustments to enable you apply for a job please let the team know.
Trans or non-binary applicants can request confidential support from the Trans Inclusion HR Officer during the application process by email hrrecruitment@northumberland.gov.uk
Our job vacancies are advertised on the Jobs North East website or the council website. Disabled applicants can ask for reasonable adjustments to be made during the application, interview, and assessment process. See further information in the ‘disability equality’, ‘access to work’ and the ‘staff disability network’ sections.
The public sector Equality Duty is made up of a general equality duty which is supported by specific duties. The general duty requires us to have due regard to the need to:
(a) eliminate discrimination, harassment, victimisation and any other conduct that is prohibited by or under the Equality Act
(b) advance equality of opportunity between persons who share a relevant protected characteristic and persons who do not share it;
(c) foster good relations between persons who share a relevant protected characteristic and persons who do not share it.
Under the terms of the specific duty, we must:
prepare and publish one or more objectives that will support the council in meeting the requirements of the general Equality Duty
ensure that those objectives are specific and measurable
publish those objectives in such a manner that they are accessible to the public Please see information on our equality objectives below
Publish relevant, proportionate information demonstrating compliance with the Equality Duty
Workforce Equality Analysis Report 2021 992 KB (PDF document) Workforce Equality Analysis Report 2022 776 KB (PDF document) Workforce Equality Analysis Report 2023 9.44MB (PDF document) Workforce Equality Analysis Report 2024 623 KB (PDF document) Easy Read Equality Objectives 2021 2.7 MB (PDF document) Equality Summary Report: Equality Objectives Consultation 2021 1.3 MB (PDF document) Equality Information Report 2023 1MB (PDF document) Equality Information Report 2024 1.6 MB (PDF document)
As part of our duty under the Equality Act 2010, the council publishes equality objectives every four years. These set out our equality priorities as an employer and for our services. We published our first equality objectives in 2012. We reviewed our objectives in 2016 to check if they were still relevant and to consider how they might be updated. Following the consultation, we set equality objectives for 2016-20 You can find out more about the consultation and these objectives, in our 2016-2020 consultation report.
Consultation on our Equality Objectives was affected by Covid-19 but we have consulted on our equality objectives for 2021-2025. Our aim is to make equality, diversity and inclusion part of the way the council works, placing it at the heart of everything we do.
Our Equality Objectives for 2021-2025 are:
Strengthen our knowledge and understanding of the needs of our communities.
Listen to, involve and respond to our communities effectively.
Improve the diversity and skills of our workforce to help us embed equality, diversity and inclusion in how we deliver services and support our staff.
Create a positive culture, with a clear leadership commitment to improving equality diversity and inclusion both within the council, with our partners and the wider community.
You can find out more about our Equality Objectives in the documents below: Easy Read Equality Objectives 2021 2.7 MB (PDF document) Equality Summary Report: Equality Objectives Consultation 2021 1.3 MB (PDF document)
We recognise that Trans* and non binary applicants may have questions about the recruitment process and what information to record on application forms. If you need support, please contact HR with the job reference you are applying for:
Other networks:
Local resources:
National resources:
Click here to let us know if you found the content of the page helpful