Contact us

County Hall
Morpeth
Northumberland
NE61 2EF
Tel: 0845 600 6400
Fax: 01670 620 223
Opening Hours:
Monday to Friday
Call us: 8am - 7pm
Visit us: 9am - 5pm

Street lights

also known as: Lamp Posts.

Maintenance of existing street lighting and signs, how to report a fault and how to request improvements to street lighting.

Index of information on this page

Street Lighting, Illuminated Signs & Illuminated Bollards

 

Northumberland County Council are directly responsible for the maintenance of almost 50,000 Street Lights, Lit signs and Lit Bollards.

 

To report a problem to us for attention, please click here to access an online form or you can telephone 0845 600 6400.

When reporting a fault, please provide the nature of the fault (i.e. light out altogether, going on/off, burning all day, intermittent etc.), the number of the street light, lit sign/bollard and location.  If you cannot see the number, then an address that the light is outside of or near to would help identify the fault.

Usually, a street light, lit sign/bollard will be attended within 4 working days.  If we cannot repair the light on our first attendance, either because it needs specialist parts or there is a fault with the electricity supply to the light, arrangements will be made for further works to be carried out either by ourselves or the regional electricity company.

A situation which is of immediate danger to the public will be attended within 2 hours.

If you find a problem outside of normal office hours which needs immediate attention because it is dangerous, please telephone 0845 600 6400 and your call will be dealt with as quickly as possible.

 

Lighting Improvements

If you live in an area which you have concerns about with regard to the level of street lighting, please write to:

Neil Johnson
Street Lighting & Electrical Manager
Cowley Road
Blyth
Northumberland
NE24 5TF

The age and condition of the existing street lighting along with the lighting levels and area will be taken into account, however, all considerations are budget led, and, therefore, are prioritised.