Index of information on this page

• You can claim Housing Benefit if:-
• You cannot get Housing Benefit if:-
• How to claim?
• Benefit Claim Fast-Tracking Service
• Contact Details
• Useful Websites
• Language Service

- you are on Income Support, Job Seekers Allowance, Employment Support Allowance or Pension Credit

You cannot usually get Housing Benefit if:-

- you, or your partner between you, have more than £16,000 in savings, unless you are getting the "guarantee credit " of Pension Credit

(A partner is someone you are married to or have a civil partnership with, or someone you live with as if you were their husband, wife or civil partner.)

- you live in the home of a close relative

- you are a full time student (unless you are disabled or have children)

- you are an asylum seeker or are sponsored to be in the UK

How to claim Housing Benefit and / or Council Tax Support?

If you claim Income Support , Job Seekers Allowance or Employment Support Allowance

The Department for Work and Pensions will give you a form for you to claim Housing Benefit. Fill in the form and send it back to The Department for Work and Pensions straight away. They will send the form to us with proof of your Income Support/Job Seeker’s Allowance (Income based) or Employment Support Allowance claim.

If you claim Pension Credit

The Pension Service will take details of your claim for Housing Benefit. Send the information to the Pension Service as soon as you can and they will send the details of your claim to us.

You can claim Housing Benefit and / or Council Tax Support if you are on a low income

Please choose from one of the following options:

• Download a claim form by clicking here, complete and return to The Benefit Section, Wansbeck Square, Ashington, Northumberland, NE63 9XL;
  
  
• Pick up a claim form from one of our Information Centres,
  
  
• Telephone the Benefits Section on 0845 600 6400 and they will send you a claim form by post.
  
  

• A visiting officer may be able to visit you in your home if you require assistance with our forms. 
  Contact the benefits section on 0845 600 6400 to make an appointment.

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! PLEASE NOTE:

You will need to provide original documentary evidence to support your claim for benefit. We cannot accept photocopies and we will need to see documents for both claimant and partner.

Benefit Claim Fast-Tracking Service.

On provision of all relevant information and evidence, the Benefit Department can normally process your claim within 3 working days. 

For further information please visit one of our Information Centres to speak to an advisor regarding evidence requirements and fast-track appointments. Please click here to find your nearest Information Centre.

Contact Details

For further information or specific help with information on this page, please contact us:

Benefits Section

Northumberland County Council

Wansbeck Square

Ashington

Northumberland

NE63 9XL

Telephone: 0845 6006400

Fax No: 01670 620098

E-mail: benefits@northumberland.gov.uk

Useful Websites

Gov.uk

Citizens Advice

Money Advice Service

Age UK

Language Service

If you would like any document in a different format or if you need any help with language or translations, please telephone 0845 600 6400 and we will do all we can to help. 

You may also wish to use the facilities available on all of our web pages including page translation, display and text size options.  Please see the links at the top of each web page.