also known as: Lamp Posts.
Maintenance of existing street lighting and signs, how to report a fault and how to request improvements to street lighting.
Street Lighting, Illuminated Signs & Illuminated
Northumberland County Council are directly responsible for the
maintenance of almost 50,000 Street Lights, Lit signs and
To report a problem to us for attention, please
click here to access an online form or you can
telephone 0845 600 6400.
When reporting a fault, please provide the nature
of the fault (i.e. light out altogether, going on/off, burning
all day, intermittent etc.), the number of the street light, lit
sign/bollard and location. If you cannot see the number,
then an address that the light is outside of or near to would help
identify the fault.
Usually, a street light, lit sign/bollard will
be attended within 4 working days. If we
cannot repair the light on our first attendance, either
because it needs specialist parts or there is a fault with the
electricity supply to the light, arrangements will be made for
further works to be carried out either by ourselves or the regional
A situation which is of immediate danger to the
public will be attended within 2 hours.
If you find a problem outside of normal
office hours which needs immediate attention because it is
dangerous, please telephone 0845 600 6400 and
your call will be dealt with as quickly as possible.
If you live in an area which you have concerns about with regard
to the level of street lighting, please write to:
Street Lighting & Electrical Manager
The age and condition of the existing street lighting along with
the lighting levels and area will be taken into account, however,
all considerations are budget led, and, therefore, are