Northumberland supporting families partnership aims to help families who face multiple and complex needs through existing services and intensive family support.
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The partnership is working with families who would benefit from extra support. This support is carried out through existing family services, such as Early Help or social work. The approach is about working with the whole family. It looks at:
If you’re a parent or carer of a child who you feel would benefit from additional support, please ask the child’s school or other involved professional to make a referral to Early Help First Contact (previously the early intervention hub). Or make a self-referral using the Multi-agency referral form (MARF) below.
Early Help First Contact allows all requests come into a central point and the right support identified quickly. If needed the situation can be discussed at Northumberlands Early Help Virtual Hub - a multi agency meeting.
If you would like to refer a child to Early Help First Contact, please see the link below or for more information email earlyhelp@northumberland.gov.uk.
PLEASE NOTE: All forms available on this page must be submitted by secure email or through CryptShare. It is important to fully complete all forms.
Our Early Help Strategy to support Northumberland children and families from 2021 - 24 is available here:
Early Help Strategy 2021-24
In this section, you can view/download our assessment forms, action plans and the form to be used when agency involvement comes to an end.
Assessment forms are used to support practitioners when they’re identifying a need with a child, young person or family. Action plans are formulated so that all involved parties have an extensive overview of everything going on.
Please explore the link below for the relevant documents.
The Family Home Care Tool is a set of questions that looks at a family's home life. It helps the family, and those working with them, to understand what support is needed. This is how it looks: Guidance on the tool is here - Guidance
You can download it here - Family Home Care Tool
If the family agree, once completed, please send to FHCTool@Northumberland.gov.uk
These will be stored securely. You can also contact this email (again with consent) if you would like to check if a family have completed the tool in the past and you would like a copy.
If you have completed the tool and feel a referral to another agency is needed but you are unsure who can support this, you can make an Early Help Support request - here
There is an e-Learning online Early Help Assessment programme available through the NCC Learning Pool. This can be accessed by local authority, health, school, and early years settings.
If you require further training, please contact us using the details above.
Please contact a member of the Early Help Team on 01670 536400 or email EHA@northumberland.gov.uk
Success is demonstrated through ‘significant and sustained progress’, using the outcome measures for each criteria. This means there should be less need for re-referral in the future.
The extended criteria means support can be offered earlier. Some families may need this support to come from many services, some from just one. If these services aren’t involved, then the early help process will provide assessment and a planning framework.
Families working with the partnership and that meet two or more of the criteria could have their information shared.
Please click here to see 'How we handle your information'
If your family is considered for support through the partnership, we may share your personal information (name, address, DOB, identification numbers if held) for research purposes only. These are used by the government to evaluate the effectiveness of the support.
It will not affect your benefits, services or treatments. Details will be provided in accordance with the law and will be anonymous once processed.
We share information to help us to improve future services. We use your information to find out how support can help families.
You can opt out of this arrangement by speaking to the worker supporting your family or telephone the Northumberland County Council contact centre on 0345 600 6400.
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