Warm Welcome

Network of warm spaces launches in Northumberland 

Northumberland County Council is working with over 150 organisations to provide a warm welcome to those who need it this winter.  
Together with its community partners, the council has launched a network of warm, safe spaces where residents can enjoy a hot drink, have a chat and take part in other activities if they would like. 
Libraries, community hubs, village halls, churches and cafes are among the venues taking part and signing up to the Northumberland Warm Spaces & Places Promise.
Councillor Wendy Pattison, Cabinet Member with responsibility for Adult Wellbeing, said: “We’ve had an absolutely fantastic response from organisations keen to get involved with this network and provide a warm welcome to those who need it.  
“Just as during the pandemic, communities are coming together to look out for one another during this challenging time.   
“Some places may offer a hot drink, activities, and other things like free access to computers and Wi-Fi.  You can come and spend time quietly or meet other people in your community for a chat.   
Each warm space is different and may not be open every day. But we're working together with all our community partners to try and offer as many warm spaces as we can.” 
The warm spaces network is just part of the council’s wider support for residents with the cost of living.  
Set up at the start of Covid-19, Northumberland Communities Together, has continued to help residents across the county and is now helping them to access services and advice that will support them with rising costs, keeping warm and well and their mental health and wellbeing. 
Council Leader, Councillor Glen Sanderson, said: “We know that our residents are facing challenging times.  
“I want to assure everyone that support is available. Our Northumberland Communities Together Response Hub can help signpost to trusted advice and guidance. 
“As a council, we are doing all we can to access grants available to us to help our residents such as the Household Support Fund, but in the meantime, I urge anyone who is struggling, worrying or simply wants to talk to someone about their situation to get in touch with the team.” 
Find your nearest warm space here: Cost of Living Support Hub or on Northumberland Frontline by searching “warm spaces.” 
Alternatively, phone the Northumberland Communities Together response hub on 01670 620015 between 9am to 6pm, 7 days a week or email NCT@northumberland.gov.uk 
If it is urgent and someone needs immediate support, help or protection ring the emergency response line OneCall on 01670 536400 - 24/7, 365 days a year. 
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