Ask the Expert LIVE

Christmas is fast approaching, and there are many deals to be had, both online and on the high street. But what happens when you don’t get what you paid for? What rights do you have as a consumer?

Trading Standards expert, David Sayer, from the Council’s Public Protection Team, will be answering all your questions around shopping this Christmas in our LIVE Q&A session on Tuesday 7th November, 6pm-7pm. 

Questions can be about anything from: “My aunt has given me a horrible jumper for Christmas. Can I do anything about it?” to: “I bought some designer trainers online but they look like fakes. What are my rights as a consumer?”

You can take part in two ways:

Send your questions to us in advance via our Facebook page: or on Twitter using #NCCexpert, and tune in for answers on Tuesday 7th November from 6pm. 

OR pitch your questions LIVE on the night by commenting on the live streaming on Facebook, Twitter or YouTube.
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