Here you will find information about street care and cleaning in Northumberland.
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Graffiti Fly Poster Removal Policy Document November 2010.doc
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This information was last updated on 5 Sept 2023 - toilets not detailed on the map or lists above, are currently closed.
The Royal Association for Disability and Rehabilitation (R.A.D.A.R), alongside disability organisations, local authorities and others, established a national key scheme (NKS) for toilets for disabled people in 1981.
The principle is if a local authority locks public toilets for disabled people, it can use a standard lock and make arrangements for disabled people to obtain a key.
Having a RADAR key allows disabled people to open locked accessible toilets all over the UK.
Disabled toilets are commonplace and certain premises (including restaurants) are required to have them by law, but often they are kept locked to ensure they can only be used by people who need them. This can become a problem if a member of staff is not on hand with the key when you need it.
The RADAR National Key Scheme (NKS) was designed to address this problem. You can order a RADAR key from a number of organisations and retailers, including the Disability Rights UK website and the Blue Badge Company.
There will be a small charge for purchasing a key, which should include the cost of delivery. If you are registered as disabled, you should be able to buy one VAT-free.
Changing Places Toilets enable everyone, regardless of their access needs, disability, reliance on the assistance of carers or specialist equipment, can use a toilet facility with dignity and hygienically.
Northumberland County Council Changing places facilities can be found at the following locations:
Some example photos of facilities can be seen below.
Find out more on their website here.
Holy Island - Green Lane Car Park
Town & Parish Council, Holy Island, Postcode TD15 2SQ. Latitude - 55.672201 Longitude -1.7995809. UPRN,100110809069.
RADAR key access open all year 24 /7
Find out more information about this changing places toilet here.
Information about Seahouses changing places toilets
Seahouses - Main Car Park
Town & Parish Council, North Sunderland, Old Station Yard, Public Convenience, Street, Seafield Road, Postcode, NE68 7SN. Latitude - 55.582016 Longitude -1.6540077. UPRN, 100110809173.
Open Times -
Winter 7:30am to 7pm
Summer 7:30am to 8pm
This responsibility includes:
removal of detritus
fly-tipping on public land maintained by the council
The cleansing programme is based on requirements set out in the code of practice on litter and refuse 2006, including types of land, zoning, response times and responsibilities of authorities.
Accurate and systematic monitoring of street cleanliness is constantly carried out to identify when and where litter problems are likely to occur, putting procedures in place to maintain standards.
Maximum effort for street sweeping is concentrated in the town centres, where there is the highest volume of people working and shopping. More outlying areas require less effort to keep them clean.
Experience has highlighted ‘hot spots’ throughout the area which need extra. In addition to the street sweeper, the council uses street vacuum cleaners and a range of mechanical sweepers, large and small.
The council is responsible for removing litter and detritus from all ‘A’ roads within Northumberland, including the sections of the A1 and A19.
The Highways Agency’s contractor A-one+ cuts the grass, repairs fences and fills potholes on the A1 and A19. Northumberland County Council are responsible for removing litter from the verges and central reservations.
Northumberland County Council endeavours to remove litter and detritus from ‘hot spot’ areas on major roads in Northumberland at least once a year. However, the division of responsibility presents a number of difficulties.
If there is no pavement or safe access, permission has to be obtained from the Highways Agency to carry out lane closures. To avoid congestion and achieve journey time reliability targets, the agency often requires closures to take place at night.
To deal with the challenges of safe working on high speed roads at night, we work in partnership with A-one+, the Highways Agency contractor, to carry out staff inductions, allowing our cleansing teams to take advantage of scheduled traffic management and lane closures already arranged by A-one+.
To report a litter ‘hot spot’ on the A1 or A19 or any other major road within Northumberland, call 0345 600 6400 or report online.
The graded standards shown below are used to monitor the cleanliness of areas.
For litter and refuse
No litter or refuse
Mostly free of litter and refuse apart from some small items
Widespread distribution of litter and/or refuse with minor accumulations
Heavily affected by litter and/or refuse with significant accumulations
For detritus (mud, soil, grit etc.):
Predominantly free of detritus, except for light scattering
Widespread distribution of detritus with minor accumulations
Heavily affected by detritus with significant accumulations
To report litter or request street cleansing, call 0345 600 6400.
If you see a damaged or overflowing bin, report it to us using the online form below. You can also use this form to request a new public litter bin. Please note this form is to be used to contact us about public litter bins e.g. in parks, on lampposts or on pavements.
Request a new litter bin or report a damaged/overflowing bin here
dog fouling into bins within children's play areas.
Dog owners have a responsibility to pick up after their pets and should place bagged dog fouling in a litter bin/dog waste bin or take bagged dog waste home with them.
Thoughtless drivers and their passengers tossing litter from cars are costing the taxpayer millions each year in clean-up costs.
Throwing litter from moving vehicles is dangerous for other drivers and creates a mess and a hazard on our roadside verges.
There are a number of areas in Northumberland affected by heavy leaf fall in the autumn.
These areas receive extra attention to ensure they are regularly swept of leaves, avoiding slippery and dangerous surfaces for pedestrians.
A list of the roads and public areas identified as a ‘leaf hotspot’ is kept in each depot and the areas receive extra attention throughout the autumn months.
Northumberland’s face is its fortune. The cleanliness of the county is an important part of the quality of life of residents and in encouraging visitors.
Rubbish is the first thing we want to tackle. You can help by organising a litter pick in your area.
Below sets out what you need to know to begin improving your county.
Click here for more information and guidance on litter picking from Keep Britain Tidy.
1. Brief the group on:
Litter pick safety checklist
2. Check everyone is wearing or has appropriate clothing and footwear for the weather and terrain.
3. Ensure there is sufficient supervision for young/vulnerable volunteers.
4. Ask the group to be considerate to wildlife and people using the area
5. Exchange mobile phone numbers to ensure good communication links between the group.
Some fantastic businesses are doing their bit to welcome visitors to Northumberland by joining the council's 'You're welcome to use our loos' campaign.
It's a wonderful voluntary scheme where traders pledge to open their toilets to the public, making it convenient for visitors and locals to spend more time in our towns and villages.
The businesses receive the sticker, pictured left, to place prominently in public view, in so doing inviting people to use their facilities without the necessity of purchasing anything.
It helps promote Northumberland as a welcoming, friendly and accessible place and makes it likely visitors will stay longer and return more often - boosting the county's economy.
Any businesses interested in joining the voluntary scheme can seek further information by contacting Northumberland County Council on 0345 600 6400 or by email to firstname.lastname@example.org
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