For information about school transport for pupils with SEND
You will be eligible for a concessionary travel pass (bus pass) if:
You have a disability:
You are an eligible older person:
You are unable to travel alone:
Please click here for the companion bus pass application form and guidance notes.
If you’d like to apply for a new or renewal pass, you can apply: Online: You can apply online by clicking here which is the quickest way for your pass to be processed. If you are applying to renew your bus pass online for the first time, you will need to apply as if you are a new applicant. You need to create an account on our online application website if you have not already done this. Via email: Please email the completed form to concessionarytravel@northumberland.gov.uk By post: Concessionary Travel Northumberland County Council County Hall Morpeth NE61 2EF If you have any trouble with the process, please contact us on 0345 600 6400. For more information on how to contact us click here.
If you are nearly at the age where you become eligible for an older person’s pass, you can apply in advance. Please do not apply more than a month in advance. We will keep your application on file as we cannot issue a pass until you become eligible.
Take note of the following points:
Information for bus operators If you are a bus operator in Northumberland who participates in the ENCTS, please click here to see the statutory notice. Privacy notice - how we handle your information Please click here to view the concessionary travel privacy notice.
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