If you are already claiming housing benefit, the information below will apply to you.
You must notify us of your change in writing in one of the following ways:
By post Download a change in circumstances form here and post the completed form to the address below. If you receive Housing Benefit from Northumberland Council and are moving within the Northumberland area you can download a change of address form here if you wish to continue claiming Housing Benefit at your new address and post the completed form to the address below.
Benefit Section Northumberland County Council Wansbeck Square Ashington Northumberland NE63 9XL
In person Visit one of our customer information centres where you can notify us of your change.
It is important you provide us with the original evidence that supports your change in circumstances where appropriate, for example, pay slips, bank statements or birth certificates. If you require further help or information, please phone 0345 600 6400 (charged at your local rate). You may use our benefits calculator to see how your change in circumstances may affect your benefit.
Changes to your income You need to tell us if:
Changes in your home You need to tell us if:
Other changes You need to tell us if:
In all cases, it is your duty to notify us of any changes in your circumstances. Do not rely on someone else to pass the message on.
Via credit or debit card
By post Please make your cheque or postal order payable to Northumberland County Council and post to:
In person Please take your barcoded bill with you to any of our customer information centres and pay by cash, debit/credit card or cheque. You can also take your bill to any post office or pay point outlet. The barcode on the front of your bill will be used to process your payment. You will be given a receipt and there is no fee for this service.
What to do if you disagree with the overpayment
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