Pest control for your business

Find out which pest control services we offer to businesses, as well as information on how to book and pay for a treatment. We treat pests such as rats, mice, wasps and other insects.

The latest information regarding pest control in Northumberland, and how this service is operating during the coronavirus (COVID-19) outbreak.

This information was last updated on 19 July 2021.

As of Monday 19 July, all pest treatment will be carried out as normal, we would however ask you to continue to social distance from the officer while the treatment is carried out.

To learn more about pest treatments and how to make a booking click here
There are some pests we cannot treat. If you have any pests which we are unable to provide treatment for, please consult a private pest control contractor.

For advice about the most common pests in Northumberland, such as how to identify them, and where you might find them, please click here to visit our pest identification page.


We currently do carry out treatments for: We currently do not carry out treatments for:
  • Rats
  • Mice
  • Fleas
  • Cockroaches
  • Wasps
  • Ants
  • Flies 
  • Bed bugs 
  • Bats
  • Bees
  • Slugs
  • Snails
  • Moles
  • Spiders
  • Pigeons
  • Rabbits
  • Squirrels
  • Foxes
  • Woodworm
If you are unsure if your business needs our pest control services, please be aware of the operational downfall a pest infestation could cause to you. It is your responsibility as a professional to safeguard your reputation, as well as considering the safety and hygiene standards for both your staff and your customers.

Even if your pest problem is small, or perhaps even non-existent, pests don’t discriminate. It is always better to prepare and to put pest control precautions in place before there is a problem.

Our team are experts in their field. We provide an efficient and discreet service, as well as helping you, and working with you as a business.

Please click here to view our employers’ liability certificate.



If you need pest control officers to visit your home, please click here for more information.

Existing contracts

If you would like to book a revisit, please call us on 0345 600 6400.


How many visits am I likely to need?

It may depend on the exact infestation level. However, we have provided a general guide below for your reference:

  • Rats, mice, fleas, cockroaches, ants, bed bugs and fumigations generally require an initial visit, and up to two further visits.
  • Wasps and flies usually only require one visit.

Our business fees:

Pest type Standard shops, small offices & holiday homes Larger commercial properties
Rats £160 Quote
Mice £160 Quote
Fleas £160 Quote
Cockroaches £160 Quote
Per nest thereafter
Insect ID £40 £40
Ants £160 Quote
Flies £160 Quote
Bed bugs £160 Quote
Fumigations £160 Quote
Advice visit £40 £40

PLEASE NOTE: After your first visit, we will invoice you for any recurring visits (if required). If you would prefer to be invoiced for your first visit, please contact us 0345 600 6400.

Advice visits

The charge for an advice visit is £40 and an officer will visit your property to assess the problem and provide advice. If we advise treatment is necessary, you will be asked to pay the remaining fee for that treatment, should you wish to proceed.


How can I book and pay?

You may book and pay for your first visit now by clicking the following link:

We offer pest control contracts to businesses who want better reassurance that their premises are pest-free. This includes monthly monitoring, a faster response time, and free insect identification.

Why should you consider a contract?

  • It may be better value for money than paying for one-off treatments
  • You will have access to our 24-hour answering machine outside of working hours
  • We aim to respond to contract customers within one working day
  • We will monitor your premises monthly
  • You will receive free insect identification as standard
  • Costs will be reduced for other pest-related problems
  • All visits will be recorded
  • You will receive a service delivered by experts, tailored to your business

Hotels, pubs, bars and restaurants:

  • Customers will always expect the highest quality of hygiene, food, and service from your establishment.
  • Bed bugs are increasing in hotels throughout England.
  • Mice, rats, fleas, and cockroaches pose a threat to hygiene standards in food preparation and storage. This is because of their disease risk.
  • We monitor and survey premises and, if problems occur, we will deal with them efficiently and discreetly. 
For free advice, or to arrange a free site survey, please call us on 0345 600 6400.

Offices and warehouses:

  • Pests in offices and warehouses can cause great distress to staff.
  • They can also damage buildings, fittings, and stock.
PLEASE NOTE: computer equipment and cables are particularly at risk of gnawing.
  • The location, age, condition of the building, and the type of goods stored all contribute to the risk of pest problems.
  • We can survey your premises and if there is a problem we will deal with it efficiently and discreetly.
  • A pest control service contract may prove more cost effective. 
For free advice, to discuss a contract, or to arrange a free survey, please call us on 0345 600 6400.

Agricultural businesses:

  • Rats, mice, and moles are the most common pests for farmers. They can cause extensive damage to both crops and buildings.
For free advice, to discuss a contract, or to arrange a free survey, please call us on 0345 600 6400.
Please see below for the answers to our frequently asked questions:

Which services do you provide for businesses?
We can provide rodent monitoring/prevention, eradication treatments, insect identification/eradication, electronic fly killer units, and screens.
How do I make sure my business stays free of pests?
We provide both one-off treatments and contracts for commercial customers. A contract may be more cost effective. We also monitor premises regularly, offer early morning appointments, free advice and pest identification service.
How quickly do you respond to a request for pest control treatment?
We aim to visit your premises within one working day wherever possible.
I have a catering business. How would a pest infestation affect my business?
A pest problem in a business can seriously damage your reputation and profitability. To prevent contamination of foodstuffs, a food business must take all reasonable precautions to prevent food pests gaining entry into food storage and preparation areas. 

PLEASE NOTE: Officers do have the power to close a businesses where there is evidence of infestation.
I can’t find my pest in the photo gallery.
We provide advice visits at a cost of £40, where we will identify the pest at the location so we can carry out the most appropriate treatment.

If you need further advice, please click on the links below or consult a private pest control contractor. Will people know I’ve got pest control officers on my premises?
No, we operate in vans that have only the Northumberland County Council logo on them. Our officers provide an efficient and discreet service.

If your question is not answered here and you require further advice, please call our contact centre on 0345 600 6400.