Find answers to common queries or contact details for Planning Services here.
We are currently receiving an unprecedented number of enquiries so it would assist us if you could see if the following answers your query before trying to contact us.
Please note: Building regulations approval is different from planning permission and is dealt with by a separate Building Control department within the Council or a private approved Inspector. Please redirect your enquiry to the relevant department/ individual.
Please view the Trees and Hedges section of our website to find out what is meant by a protected tree, if your tree is protected and how to apply for any proposed works.
The Town and Country Planning (Use Classes) Order 1987 (as amended) puts uses of land and buildings into various categories known as 'Use Classes' which are detailed on the Planning Portal use classes page.
The current use class of a building / land can usually be determined from the last application that was approved for that site. Search for the site and view the planning application history on our Public Access system. If you are unsure about the address or are looking for land try using the Map Search instead.
Some changes of use do not require planning permission, these are listed on the Planning Portal changes of use not requiring planning permission page. However some proposals allowed under permitted development are subject to prior-approval from the planning authority.
If you are still unsure if you need permission or what the current use class is and want Planning Services to advise the only way to obtain this advice is to submit a Pre-application enquiry so we can look into the history of the site.
If you think you do need permission you will need to pay the correct fee and make a planning application. There are specific prior approval forms if the change does come under prior approval. If not you will need to use the full planning consent form or the outline planning consent form. You may also need listed building consent in addition to these.
If you don't know which team within Planning Services your query relates to please send your email to firstname.lastname@example.org and it will be distributed to the correct person/team. If you are emailing us about a specific site or application please include the site address and reference number so we can find it.
If you need to contact us by phone please call 0345 600 6400. Please include any application reference and your email address with your message so we can provide an informed response.
Building Control is a seperate department to Planning. All queries relating to building regulations approval are dealt with by the council’s building control team. Contact details for each area team are provided on the building control pages.
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