Image demonstrating Beware of rogue roofers and repair men 

Beware of rogue roofers and repair men 

Northumberland County Council’s Trading Standards Service is warning people to be on their guard against rogue traders cold calling at their home offering roofing or building services, following the recent Storm Arwen.  
 
The council is advising residents to be on their guard but is also asking them to watch out for their older neighbours or vulnerable family members that may be approached by scammers.  
 
Philip Soderquest, Head of Housing and Public Protection, said: 
“If your house or property has been damaged by the recent storm, the last thing you need is a rogue trader adding to the problem. 
 
Our advice is never to agree to work on the doorstep following a cold call. If work is needed, try to get three quotes and compare the proposed work and prices. When choosing, remember that most legitimate builders will be very busy after the storm and unable to carry out job immediately, therefore be wary of those who say they can start immediately.”   
 
“Always get written details of who the trader is, their address and phone number together with your written cancellation rights. Remember, some household insurance may cover storm damage so it would be worth contacting your insurance company first.”  
 
People can report concerns to or obtain advice from the Citizens Advice consumer service on: 0345 4040506.  
 
 
View all news