More support and useful contacts

This page provides a number of useful contacts that may be helpful when you are growing up and leaving school.

Sometimes you may need more support than you can arrange for yourself or that your friends, family, or community can give you.

This is when Northumberland County Council may be able to help.

If you are under 25 and you need help with learning or have a disability, the Northumberland Information Advice and Support Services may be able to help if you need information or advice. If you already have support from Children Services they will discuss moving into adulthood with you and what support you may need at this time. This may include support from Adult Social Care.

Adult Social Care is about promoting independence and will aim to make you as independent as possible. This means that just because you had a service in Children’s Services, it does not mean you will get the same type of service in Adult Social Care. Children’s Services and Adults’ Social Care can be contacted on 01670 536400.

Children’s and Adults’ Social Care
Telephone: 01670 536400
Click here to access Northumberland Information Advice and Support Services
Email address: iass@northumberland.gov.uk

Contact details for each section

For contact details related to a certain sections can be found in the drop down boxes below.

You can also open them all at once with the open all button.

Name/Organisation	Contact number(s)/websites
Adult/Children Social Care If you have any safeguarding concerns please contact	01670 536400
Local Offer The Local Offer gives children and young people with special educational needs or disabilities and their families information about what support services are available in their local area.	Northumberland Local Offer website
Citizens Advice Bureau Provide free, independent, confidential advice to everyone on their rights and responsibilities.	0344 411 1444 or Citizens Advice Bureau website

Name/Organisation	Contact number(s)/websites
Northumberland Independent Advocacy Service Advocacy is when someone helps you to have your say or speaks for you, if you are struggling to be heard. Advocates support you to be involved in decisions that affect you.	01434 600599 Northumberland Independent Advocacy Service website
Blyth Valley Disabled Forum Provide services to people who are disadvantaged and disabled allowing them to gain access to activities and the wider community.	01670 360927 Blyth Valley Disabled Forum website
Wansbeck Disability Forum Provide services to people who are disadvantaged and disabled allowing them to gain access to activities and the wider community	01670 523539
Mental Capacity Act	Information on the Mental Capacity Act
Northumberland Information Advice and Support Services	01670 620350 Text 07973 600648 Email: iass@northumberland.gov.uk Northumberland Information Advice and Support Services Website
Learning Disability Matters For families to give parents, carers and families’ straight forward, realistic information that is aimed to help them day to day.	Leaning Disability Matters website info@learningdisabilitymatters.co.uk

Name/Oraganisation	Contact number(s)/websites
Careers Guidance Team-Central Office Promote participation in education, employment and training by providing access to careers information, advice and guidance.	07827 244027 Email: careersteam@northumberland.gov.uk

Name/Organisation	Contact number(s)/websites
Housing services Northumberland Find information about housing services and benefits.	0345 6006400
ADAPT They aim to improve the quality of life of disabled people or people with mental health problems; also support people who are in rural areas and less able to access services.	01434 600599 generaloffice@adapt-tynedale.org.uk ADAPT North East website
Occupational Therapists for adaptations/equipment via One call	01670 536400 Text phone: 01670 536 844 onecall@northumbria.nhs.uk
Disability North Provide a range of information, advice and support services relating to all aspects of disability, including independent living support.	0191 2840480 Disability North website
Northumberland Fire and Rescue	01670 621111 firereception@northumberland.gov.uk
Families Information service (FIS) Provide information on a wide range of services for children and young people in Northumberland and their families.	0800 023 4440 01670 624889 fis@northumberland.gov.uk

Name/Organisation	Contact number(s)/websites
DWP Jobcentre Plus To help people of working age find employment in the UK	0800 055 6688 Jobcentre Plus Gov website
Money Advice Service Offers free money advice, including budgeting, benefits and debt	0800 138 7777 The Money Advice Service website
Northumberland BRIDGE Project Work to help to remove barriers to work by helping improve health and wellbeing, self confidence, self esteem, finance and employability skills	01670 858688 bridgerererral@northumberlandcva.org.uk Bridge Northumberland website

Name/Organisation	Contact number(s)/websites
Sexual Health Services Provide free and confidential sexual health services in North Tyneside and Northumberland for anyone aged 13 and over	01670 51 51 51 NHS Northumbria Sexual Health Services website
Northumbria Police When you need medical help fast but it’s not a 999 emergency.	111
Northumberland Domestic Abuse Service An independent organisation that provides support for anyone experiencing or affected by domestic violence or abuse.	01434 608030 Northumberland Domestic Abuse Service website
MESMAC Newcastle Works with gay and bisexual men to offer relationship, wellbeing and sexual health advice and support.	0191 233 1333 MESMAC Newcastle website
North East LGBT Federation Support for LGBT+ people including information about services in your local area	North East LGBT Federation
NSPCC Support around keeping safe online	NSPCC website
Young Minds Support and advice on a range of topics including bullying, friendships and relationships	Young Minds website
Northumberland Youth Service Support to access youth clubs and groups, as well as opportunities to have your say and make changes in your area.	Northumberland Youth Service website youthservice@northumberland.gov.uk 01670 536400

Name/Organisation	Contact number(s)/websites
NEED A disability and community transport organisation in Alnwick, Northumberland.	01665 605780 North East Equality & Diversity (NEED) website
Go Smarter Northumberland County Council’s Go Smarter team promotes and supports all types of sustainable travel in the county, including journey planning.	Go Smarter website
Nexus Plan your journey on an interactive map and see the times of the next bus, Metro, train or ferry.	Nexus website
Arriva Journey planning and timetable information	Arriva website
Stagecoach Journey planning and timetable information	Stagecoach website
Go North East Journey planning and timetable information	Go North East website

Name/Organisation	Contact number(s)/websites
Active Northumberland Manages leisure facilities and services throughout Northumberland on behalf of Northumberland County Council.	Active Northumberland website
Do it A website to find volunteering opportunities in your local community.	Do it website

Name/Organisation	Contact number(s)/websites
Counselling Northumberland Counselling and Psychotherapy to adults, couples and children from age 12+.	07940 465131 info@counsellingnorthumberland.co.uk Counselling Northumberland website
Health Trainer’s Service Help you make realistic lifestyle changes that are tailored to your needs around areas such as weight management, healthy food choices and exercise.	01670 623840 healthtrainers@northumbria-healthcare.nhs.uk
Healthwatch Find up-to-date health information, access support to find health services and have your views heard on the services in your area.	03332 408 468 Text: 07413 385275 Healthwatch Northumberland website
It’s good to talk Confidential support and advice from school nurses	Call or text 07507 332258 NHS Northumberia School Nursing service website
Northumbria Healthcare Smoking Cessation Service Support to stop smoking	0344 811 8111
Samaritans A 24 hour confidential service offering emotional support for people who are experiencing feelings of distress or despair, including those which may lead to suicide	FREEPHONE 116 123
SORTED Substance Misuse service for young people in Northumberland.	01670 536400 northumberlandadolescentservices@northumberland.gov.uk
Tyneside And Northumberland Mind Support for people who experience all types of mental distress, and who may require help for mental health issues.	0191 477 4545 Tynside and Northumberland Mind website