More support and useful contacts

This page provides a number of useful contacts that may be helpful when you are growing up and leaving school.

Sometimes you may need more support than you can arrange for yourself or that your friends, family, or community can give you.

This is when Northumberland County Council may be able to help.
 
If you are under 25 and you need help with learning or have a disability, the Northumberland Information Advice and Support Services may be able to help if you need information or advice. If you already have support from Children Services they will discuss moving into adulthood with you and what support you may need at this time. This may include support from Adult Social Care.
 
Adult Social Care is about promoting independence and will aim to make you as independent as possible. This means that just because you had a service in Children’s Services, it does not mean you will get the same type of service in Adult Social Care. Children’s Services and Adults’ Social Care can be contacted on 01670 536400.
 
Children’s and Adults’ Social Care
Telephone: 01670 536400
Click here to access Northumberland Information Advice and Support Services  
Email address: iass@northumberland.gov.uk

Contact details for each section

For contact details related to a certain sections can be found in the drop down boxes below. 

You can also open them all at once with the open all button.

Name/Organisation Contact number(s)/websites
Adult/Children Social Care
If you have any safeguarding concerns please contact
01670 536400
Local Offer
The Local Offer gives children and young people with special educational needs or disabilities and their families information about what support services are available in their local area.
Northumberland Local Offer website
Citizens Advice Bureau
Provide free, independent, confidential advice to everyone on their rights and responsibilities.
0344 411 1444 or Citizens Advice Bureau website
Name/Organisation Contact number(s)/websites
Northumberland Independent Advocacy Service
Advocacy is when someone helps you to have your say or speaks for you, if you are struggling to be heard. Advocates support you to be involved in decisions that affect you.
01434 600599

Northumberland Independent Advocacy Service website
Blyth Valley Disabled Forum
Provide services to people who are disadvantaged and disabled allowing them to gain access to activities and the wider community.
01670 360927
Blyth Valley Disabled Forum website
Wansbeck Disability Forum
Provide services to people who are disadvantaged and disabled allowing them to gain access to activities and the wider community
01670 523539
Mental Capacity Act Information on the Mental Capacity Act
Northumberland Information Advice and Support Services 01670 620350
Text 07973 600648 Email: iass@northumberland.gov.uk
Northumberland Information Advice and Support Services Website
 
Learning Disability Matters
For families to give parents, carers and families’ straight forward, realistic information that is aimed to help them day to day.
Leaning Disability Matters website

info@learningdisabilitymatters.co.uk
Name/Oraganisation Contact number(s)/websites
Careers Guidance Team-Central Office
Promote participation in education, employment and training by providing access to careers information, advice and guidance.
01670 622799
07827 244027
 careersteam@northumberland.gov.uk
Name/Organisation Contact number(s)/websites
Housing services Northumberland
Find information about housing services and benefits.
0345 6006400
ADAPT
They aim to improve the quality of life of disabled people or people with mental health problems; also support people who are in rural areas and less able to access services. 
01434 600599
generaloffice@adapt-tynedale.org.uk
ADAPT North East website
Occupational Therapists for adaptations/equipment via One call 01670 536400
Text phone: 01670 536 844
onecall@northumbria.nhs.uk
Onecall website
Disability North
Provide a range of information, advice and support services relating to all aspects of disability, including independent living support.
0191 2840480
Disability North website
Northumberland Fire and Rescue 01670 621111
firereception@northumberland.gov.uk
Families Information service (FIS)
Provide information on a wide range of services for children and young people in Northumberland and their families.
0800 023 4440
01670 624889
fis@northumberland.gov.uk
Name/Organisation Contact number(s)/websites
DWP Jobcentre Plus
To help people of working age find employment in the UK
0800 055 6688
Jobcentre Plus Gov website
Money Advice Service
Offers free money advice, including budgeting, benefits and debt
0800 138 7777
The Money Advice Service website 
Northumberland BRIDGE Project
Work to help to remove barriers to work by helping improve health and wellbeing, self confidence, self esteem, finance and employability skills
01670 858688
bridgerererral@northumberlandcva.org.uk
Bridge Northumberland website
Name/Organisation Contact number(s)/websites
Sexual Health Services
Provide free and confidential sexual health services in North Tyneside and Northumberland for anyone aged 13 and over
01670 51 51 51
NHS Northumbria Sexual Health Services website
Northumbria Police
When you need medical help fast but it’s not a 999 emergency.
111
Northumberland Domestic Abuse Service
An independent organisation that provides support for anyone experiencing or affected by domestic violence or abuse.
01434 608030
Northumberland Domestic Abuse Service website
 
MESMAC Newcastle
Works with gay and bisexual men to offer relationship, wellbeing and sexual health advice and support.
0191 233 1333
MESMAC Newcastle website
North East LGBT Federation
Support for LGBT+ people including information about services in your local area
North East LGBT Federation
NSPCC
Support around keeping safe online
NSPCC website
Young Minds
Support and advice on a range of topics including bullying, friendships and relationships
Young Minds website
Northumberland Youth Service
Support to access youth clubs and groups, as well as opportunities to have your say and make changes in your area.
 
Northumberland Youth Service website
youthservice@northumberland.gov.uk
01670 536400
Name/Organisation Contact number(s)/websites
NEED
A disability and community transport organisation in Alnwick, Northumberland.
01665 605780
North East Equality & Diversity (NEED) website
Go Smarter
Northumberland County Council’s Go Smarter team promotes and supports all types of sustainable travel in the county, including journey planning.
Go Smarter website
Nexus
Plan your journey on an interactive map and see the times of the next bus, Metro, train or ferry.
Nexus website
Arriva
Journey planning and timetable information
Arriva website
Stagecoach
Journey planning and timetable information
Stagecoach website
Go North East
Journey planning and timetable information
Go North East website
Name/Organisation Contact number(s)/websites
Active Northumberland
Manages leisure facilities and services throughout Northumberland on behalf of Northumberland County Council.
Active Northumberland website
Do it
A website to find volunteering opportunities in your local community.
Do it website
Name/Organisation Contact number(s)/websites
Counselling Northumberland
Counselling and Psychotherapy to adults, couples and children from age 12+.
07940 465131
info@counsellingnorthumberland.co.uk
Counselling Northumberland website
Health Trainer’s Service
Help you make realistic lifestyle changes that are tailored to your needs around areas such as weight management, healthy food choices and exercise.
01670 623840
healthtrainers@northumbria-healthcare.nhs.uk
NHS Northumberia Health Trainer service website
Healthwatch
Find up-to-date health information, access support to find health services and have your views heard on the services in your area.
03332 408 468
Text: 07413 385275
Healthwatch Northumberland website
It’s good to talk
Confidential support and advice from school nurses
Call or text 07507 332258
NHS Northumberia School Nursing service website
Northumbria Healthcare Smoking Cessation Service
Support to stop smoking
0344 811 8111
NHS Northumbria Stop smoking service website
Samaritans
A 24 hour confidential service offering emotional support for people who are experiencing feelings of distress or despair, including those which may lead to suicide
FREEPHONE 116 123
SORTED
Substance Misuse service for young people in Northumberland.
01670 536400
northumberlandadolescentservices@northumberland.gov.uk
Tyneside And Northumberland Mind
Support for people who experience all types of mental distress, and who may require help for mental health issues.
0191 477 4545
Tynside and Northumberland Mind website