Information about the support provided and how carers can access additional support.
Shared Lives coordinators You won’t be on your own. Each Shared Lives carer is supported by a Shared Lives coordinator to give you the support you need to be a carer. Our Shared Lives coordinators are skilled and experienced social care workers. They will monitor each arrangement to make sure you are happy with how things are going and offer advice and support. They will also make sure that your carer’s fees are paid, make arrangements for you to have a break from caring and carry out regular home visits. The adult social worker/care manager The person you look after will have their own social worker/care manager who arranges their care at home and will carry out home visits. They can also give you practical advice and support. 24 hour advice and support During office hours (Monday to Friday 9am to 5pm) you can contact the Shared Lives team, social worker/care manager who is responsible for the person you look after by calling Onecall on 01670 536 400. Outside of these hours and in the event of an emergency you can contact our Emergency Duty Team on 01670 536 400 for advice and support. Training We will provide you with training to help you prepare for your role as a Shared Lives carer and there is an annual training programme for carers. At your annual carer’s review additional training needs and opportunities will be discussed and arranged as required. Support group and events We hold regular meetings and support groups for Shared Lives carers and the people you support as part of the programme throughout the county. These provide the opportunity to socialise, meet with other carers and share experiences. Carer breaks To be a carer can be tiring and sometimes can be intensive and stressful. Our Shared Lives coordinators will support you to access support to take breaks from your caring role.
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