During an emergency

During an emergency

The advice for most emergencies is normally GO IN, STAY IN AND TUNE IN.
  • Go Indoors unless there is an obvious risk to the property or you are advised to evacuate for your safety by the emergency services. Close all doors and windows and, if the emergency is related to potential flooding, block any air bricks/grates if possible. If the emergency is related to release of any toxic substances also close any ventilation systems (if safe to do so).
  • Stay Indoors until you know more about the risks or are advised that it is safe to leave your home.
  • Tune In to local radio (see here) or television stations for updates on the situation or, if you have access to the website, visit relevant web sites (see links page).
Don't try to phone the emergency services unless you yourself have an emergency as the phone lines may be busy dealing with the incident.

Also refer to the Met Office website for up to date information and forecasts on weather conditions. 

Additional advice  

  • If a contact number or website address is issued by the emergency services, use it to get updates but remember you will be one of many people trying to use it so there may be some delay in getting through. Be patient and keep trying if you cannot get the information you want from other sources.
  • Do not put yourself, or others, in any danger.
  • When checking for injuries to yourself or others always attend to yourself first.
  • Consider if there are any elderly or vulnerable neighbours who may need help in preparing for or during an emergency.
  • If advised to do so, be prepared to evacuate and follow any instructions with regard to safe routes away from the danger area.  
  • Flooding presents a number of risks to health, drowning being the most obvious. Serious injury can be caused by falling into fast flowing water or from hidden dangers under the water, such as missing manhole covers. The stress and strain of being flooded and cleaning up can have a notable impact on mental health and wellbeing.
  • If evacuation is recommended, a rendezvous point for evacuees will normally be established and a rest centre set up for longer term emergency incidents where you will be able to stay.
  • If you choose not to use the rest centre, please advise the emergency services staff at the rest centre of your alternative arrangements so people are not deployed to "search" for you if you cannot be located.

See also:

Return to Home Page.