Find a Home

You can use Homefinder to search and apply for a home. It is a partnership between the council and housing providers in the county.

Apply for a home

To apply for a new home, you need to join Homefinder, which is our housing allocation service. Once you have joined, you can use Homefinder to search and bid for properties.

5Go to the Homefinder website here 5Register with Homefinder here

The Homefinder website contains lots of useful information about how to use the service, including how to register and how the process works. You can also have a look at our guide to Homefinder and FAQs.

Homefinder is delivered in partnership with Homes for Northumberland, Bernicia, Isos Housing and Four Housing.

View other registered providers of housing in Northumberland here.

To be considered for a property you must apply to join the housing register.

You can apply online here.

Alternatively you can download and complete the Homefinder application form or pick up a copy from any of our Customer Information Centres.

We will use the information you provide in your application to assess your housing need. If we accept your application we will provide you with a Housing Register number and a PIN which you will need to apply for properties.

Once you are registered, you can search and bid for available properties.

Making an application

When you submit your application, we may ask you to provide extra information so that we can verify your eligibility and assess your application.

This could include:

  • proof of identity for all household members 
  • proof of current address
  • evidence of your right to reside in the UK if you are not a British Citizen
  • proof of pregnancy
  • references from your existing or previous landlord

We will tell you what documents to provide and when to provide them. All documents provided must be originals, up to date and valid.

If you don’t provide the required documents but you are eligible to join the register and your form has been properly completed, we can accept your application BUT may not be able to assess it properly. This could result in you not being awarded the priority you need.

Renewing your application

You will need to renew your application every year. Once a year, normally on the anniversary of your application you will be sent a review form, which you must complete and return within 28 days. If you fail to return the form we will write and tell you that your application has been cancelled.

Eligibility for the Housing Register

There are some people who are not eligible to be included on the Housing Register.

These are:

  • certain people who are subject to Immigration Control under the 1996 Asylum and Immigration Act
  • certain people from abroad who are not subject to immigration control but who are not habitually resident in the UK, the Channel Islands, the Isle of Man or the Republic of Ireland
  • people (including members of their household) who have been guilty of unacceptable behaviour that makes them unsuitable to be a tenant

Further information about eligibility is available from Northumberland’s Common Allocation Policy.

As soon as we are given formal notice that a property is due to become vacant we will advertise it.

Properties available for rent are advertised weekly and we will advertise all of the properties that we have available.

You can also find out about the properties available in the following ways:

Available properties will be advertised from 00:01on a Thursday until 23:59 the following Monday.

If you see a property you would like to be considered for, you will need to bid via the Homefinder website or any of the locations listed above. Bids can only be placed from 00:01 on a Thursday until 23:59 the following Monday. You can also place a bid by calling 0345 270 1997.

If you have any queries about your application, or how the service works, contact us on 0345 600 6400.

To bid for a property, you need to be registered with our service.

You can bid for properties from 00:01 every Thursday until 23:59 the following Monday in the following ways:

Frequently asked questions about bidding

Can I bid for properties in any area of Northumberland?

Yes, you can bid for any of the properties that you are eligible for, regardless of where they are in Northumberland. Some properties may be subject to certain conditions, such as disabled adapted properties or properties in rural areas. If this is the case, we will clearly state the conditions in the advert.

How long will I have to bid for a property?

Bids can only be placed during the advertising cycle i.e. between 00.01 on Thursday and 23.59 the following Monday.

Will I know how many other people are interested in the same property?

Yes, when you bid for a property you will be able to see where you are in the queue. This is likely to change frequently due to other people bidding for the same property.

Can I withdraw my bid once it has been accepted?

Yes, you can withdraw your bid at any time.

How do you decide who is offered a property?

Once the closing date for bids has passed a shortlist of interested applicants is drawn up. The shortlist is in order of eligibility according to the criteria stated in the advert details for that property and the priority band and housing register registration date of the applicant. The applicant at the top of the list will normally be offered the property.

If my bid is successful, will I definitely be made an offer?

You may not be invited to view the property for the following reasons:

  • You owe rent or have other housing related debts.
  • You have been involved in anti-social behaviour such as drug dealing, threatening or causing violence, domestic violence, intimidation, racial harassment or noise problems.
  • You have sufficient resources to solve your own housing problems.
  • Your circumstances have changed and this results in a reduction in your level of priority.
  • You do not meet the specific requirements of the property (which will be clearly stated in the advert).

If I am offered a property, will I be able to view it before making up my mind?

Yes, you will be given an opportunity to view the property and decide whether you would like to accept it.

What if I don’t like the property when I have seen it?

If you refuse three or more reasonable offers your application will be reviewed.

The landlord will tell you at the time whether they consider the offer to be reasonable and why.

Northumberland’s Common Allocation Policy

The council and its partners have agreed a common allocation policy which means that the way houses are allocated will be the same throughout Northumberland.

An updated policy was published in 2013 and all new applications, and any existing applicants whose circumstances change, will be assessed using Issue 5 of the Common Allocation Policy.

Useful links