Advice to consumers
Together with our partners in Citizens Advice consumer
service we operate a Consumer Helpline to provide clear
impartial advice to consumers and businesses on their rights and
obligations when buying and selling goods and services.
The Citizens Advice consumer service provides free, confidential
and impartial advice on consumer issues. Visit www.adviceguide.org.uk or call
the Citizens Advice consumer helpline on 08454 040506. You
can also use this line to report concerns about under age sales of
restricted goods to children.
'If you would like to report a fraud or need
guidance concerning fraud and how to protect yourself, please go to
http://www.actionfraud.org.uk/.
Action Fraud is the UK’s national fraud reporting centre. It
takes reports from victims of fraud, and provides advice and
support.'
If you are a consumer looking for a trader to
carry out work in your home then why not use one of the Registered
Traders? The Northumberland and North Tyneside Trader
Register has been set up by Northumberland and North Tyneside
Trading Standards for the benefit of both local consumers and
businesses across the regions. Traders have committed to
providing a high level of customer service and compliance with
consumer protection legislation. Finding a home improvement trader
is free and simple. All of our traders have undergone
background checks prior to being admitted to the scheme. They
are also committed to complying with a
Code of Practice. For more information please go to www.traderregister.org.uk/nnt
