If you’re a Northumberland resident and have views on council services, you can have your say.
We’re looking for new members to join our people’s panel, a group of residents whose views and opinions help to shape public services.
About the Northumberland people's panel
You can find out what the people's panel is and more in the FAQs below.
What is the people's panel?
The peoples' panel is a group of residents who have registered to be involved in consultation exercises with the council. As a member of the panel, you will be able to tell us your views and what you expect from local public services, such as fire and rescue, highways, accessing services and the council budget.
What will the panel be used for?
The views and feedback we receive from members of the people’s panel assist in planning and prioritising our services more effectively, and help to shape decisions made by the council and partner organisations.
What do panel members have to do?
Twice a year, panel members receive a survey via email requesting views on life in Northumberland and what they think about council services. Occasionally, members may be asked to take part in other consultations, such as focus groups, workshops, forums and one-off surveys, which are completely voluntary.
Who can become a member of the panel?
So that the panel is broadly representative of Northumberland as a whole, we ensure we have a broad range of people based on age, gender, ethnicity, disability and geographical area. Sometimes it may not be possible to be included if you belong to an over-represented group (e.g. young people).
Are panel members paid for taking part?
Members of the panel do not receive payment for participating, but will be reimbursed for any travel expenses if attending focus groups or forums. Each year, if panel members complete at least two surveys, they are entered into a prize draw to win items such as shopping vouchers, iPods or tablets.
What about confidentiality?
The information you give us about yourself is only used for research and consultation purposes. The reports and results we create do not give out details about individual panel members, nor do we pass or sell on details to third parties.
Will you listen to what I’ve got to say?
We will give regular feedback on what we have found out, and action taken as a result, through newsletters and the council's website.
How can I become a member of the people’s panel?
Every three years we refresh the panel, to give current members the opportunity to opt out and so that all residents have the opportunity to get involved.
If you would like to join the people’s panel, click on the box below to register your details
Register for the people’s panel
Previous survey results
Northumberland County Council has conducted between two and three people’s panel surveys a year.
These surveys allow the council to gain valuable information on services and the economy and lifestyles of Northumberland residents. These results are then used to inform policy and service delivery within Northumberland.
Lifestyle survey results
In 2013, a survey was commissioned to gain residents’ opinions relating to their lifestyles and perceptions of Northumberland's economy.
Access to services survey results
In 2013, a survey was commissioned to gain residents’ thoughts and experiences of access to services within Northumberland and to support the development of a superfast broadband bid to central government.