During the national lockdown, our businesses should take all reasonable steps to help their staff work from home. If staff cannot work from home and must attend the workplace, then businesses should ensure their workplaces our Covid secure.

Guides on working safely during coronavirus

The Government have produced 14 guides that cover a range of different types of work - click here to view guides for working safely during coronavirus.

• Many businesses operate more than one type of workplace, such as an office, factory and fleet of vehicles. You may need to use more than one of the guides as you think through what you need to do to keep people safe.
• Priority actions are outlined at the top of each guide.
• There is different guidance for:
  • schools, further education and childcare providers
  • weddings and civil partnership ceremonies and receptions and celebrations
  • public transport operators

NHS Test and Trace - maintaining records

Designated venues in certain sectors must have a system in place to request and record contact details of their customers, visitors and staff to help break the chains of transmission of coronavirus.

Click here to see if your business or venue must have a record system in place. This link also includes information on what information you need to collect, how to display NHS QR posters, how records should be maintained and more.

If a staff member is contacted by NHS Test and Trace

The Government have produced guidance on what to do if you or someone you employ is contacted by NHS Test and Trace, including self-isolation and financial support. You can read the full guidance here.

Click on the following links to view:

• Guidance for employers
• Guidance for workers
• Guidance for self-employed people

Find guidance about COVID-19 outbreak management for your business.

Early outbreak action cards

Public Health England have produced action cards for owners, managers and operators of business venues to quickly identify and contain any potential COVID-19 outbreak in the workplace. Advice includes:

• Identifying an outbreak of COVID-19
• Reporting the outbreak to your local health protection team
• Working with your local health protection team to respond

Each situation has an individual Action Card which provides specific COVID-19 Early Outbreak Management Information for that location.

Click on the drop-down options below to find the action card for your business:

There is a higher risk of transmitting COVID-19 in premises where customers and visitors spend a longer time in one place and potentially come into close contact with other people outside of their household.

Designated venues in certain sectors must have a system in place to request and record contact details of their customers, visitors and staff to help break the chains of transmission of coronavirus.

Which venues need to display the NHS QR code poster?

Establishments in the following sectors, whether indoor or outdoor venues or mobile settings, must request contact details from staff, customers and visitors, and display the official NHS QR code poster:

• hospitality, including pubs, bars, restaurants and cafés
• tourism and leisure, including hotels, museums, cinemas and amusement arcades
• close contact services, including hairdressers, barbershops and tailors
• community centres, libraries and village halls

A full list of organisations within scope in these sectors can be found here.

If you have a venue outside of these categories 

If you have a venue outside of there categories that is visited by members of the public and has a space where people congregate, then we also encourage you to create a QR code poster for the entrance to that venue.

Why does my venue need to display an official NHS QR code poster?

By maintaining records of staff, customers and visitors, and displaying an official NHS QR poster, you will help NHS Test and Trace to identify and notify people who may have been exposed to the virus.

Full details on the purpose of maintaing records and displaying an official NHS QR poster can be found here.

Registering for and using the NHS QR code poster

If your venue falls into the categories above, you MUST register for an official NHS QR code and display the official NHS QR poster - click here to get started and create a poster to display in your venue.

Displaying and using the NHS QR poster

• Click here to view a guide on creating a QR poster for your venue.
• If you do not have a printer, you can show the QR code on a display screen, such as a TV or tablet. Make sure it’s within reach so visitors can scan it with their mobile phones.
• Get visitors to scan the QR code when they arrive, using the NHS COVID-19 app.

More information

Click on the drop-down tabs below to find out more about NHS QR code posters: