Northumberland Communities Together has been launched in response to the Coronavirus pandemic. It will make sure our residents are kept safe and well throughout this crisis, and provide coordination to support individual volunteers, voluntary groups and communities across our county.

Please click on the image below to access the most recent resource pack:


Click here to view the previous edition.
Click here for community support guidance during Ramadan.

Safeguarding advice for volunteers

If you're having a difficult time or struggling at the moment please get in touch, we'll find you support and connect you with people in your area.

Please contact the Northumberland Communities Together Response Hub.
Phone: 01670 620015 between 9am to 6pm, seven days a week. 


If you are worried about the immediate welfare (health or well-being) of a child or adult contact Onecall - 01670 536400 - 24 hour service, 365 days a year.



If you have a medical condition which makes you extremely vulnerable to coronavirus (COVID-19), you may be eligible for shielding support. Shielding is a measure to protect people who are clinically extremely vulnerable by reducing interaction with others.

Safe Families Information

Safe Families are offering remote support for all Northumberland families with children  who may be struggling for a variety of reasons during the Coronavirus pandemic. Whether you are a parent, grandparent, or carer for children, many issues have come up in recent times with homeschooling, isolation, and a range of other concerns. 

This  service is open to anyone who may benefit from some outside, remote support to help them, and you can refer yourself at any time via the Safe Families contact form, located here.
We have been overwhelmed by how many of you have offered your help: more than 1000 Northumberland residents have signed up to volunteer. Many have already been contacted and have been deployed locally assisting community and voluntary groups picking up shopping, dropping off prescriptions, organising emergency food, and making contact with some of our most vulnerable residents to make sure they are safe, well and not feeling isolated during these difficult times.

If you are keen to help here are some simple things you can do to make a difference:  

  • Remember that by staying at home and observing social distancing you are already helping your community stay safe. 
  • Be a street champion: wave to your neighbours, keep an eye out for someone who may need help, and pass on reliable information.
  • Stay connected: ensure you connect on social media with your friends and family, and with your community. Share things that make people smile, feel safe, and know that there is support available to them.
Thank you all for your support, and stay safe. 
We have also created a resource to help facilitate the work you're doing in your communities:
​Please click here to access our resource pack.
If you’re part of a community group and you’d like advice, support or information please contact us at:

Coronavirus (COVID-19) What you need to do

Stay at home:

  • Only go outside for food, health reasons or work (but only if you cannot work from home)
  • Stay 2 metres (6ft) away from other people
  • Wash your hands as soon as you get home
  • You can spread the virus even if you don’t have symptoms
  • Stay at home and away from others (social distancing) 

Stay safe when getting help

Here are some short tips for staying safe:

  • Do not hand money or your credit/debit card to someone you don’t know or trust. 
  • Never write your PIN number down or give it to anyone else unless they are a trusted family member or friend. 
  • If someone is offering to help with shopping please make sure they’re introduced by someone you know and trust, or are part of the group of our volunteering network

Help with shopping

If you’re getting help with shopping it’s important that:

  • wash your hands as often as possible
  • you keep at least 2 meters (3 steps) away from each other
  • you get a receipt for any money that’s handed over (or take a photo)
  • shopping is left on the doorstep and you wait until it’s been collected


We are warning Northumberland residents to be vigilant in the face of scams connected to the coronavirus (Covid-19)
For the latest local updates and information, visit

Twitter: @nlandtogether

Visit our Facebook page here.