The NHS COVID-19 App is part of a large scale coronavirus (COVID-19) testing and contact tracing programme called NHS Test and Trace in England.


Information for residents and businesses

The app will be used, alongside traditional contact tracing, to help notify users if they have come into contact with someone who tests positive for coronavirus. 

The app allows people to report symptoms, order a coronavirus test, check in to venues by scanning a QR code and it helps the NHS trace individuals that have coronavirus.

The app will help the NHS understand if the virus is spreading in a particular area, and so local authorities can respond quickly to stop it spreading further and save lives. The app does this while protecting a user’s anonymity. Nobody, including the government, will know who or where a particular user is.

Click here to find the NHS app on the Google Play storeClick here to find the NHS app on the Apple store

Please see an easy read guide on how to use the NHS COVID-19 app here. For more information and resources, see information for residents and businesses below. 

Who can use the app?

The app is available to everyone aged 16 and over in England and Wales, to be used on compatible Apple or Android smartphones that has bluetooth switched on. 
 
Find out how to use the NHS COVID-19 App here, such as when to use it, how to download the app, its features, and how your privacy is protected when using the app.

Introducing the NHS COVID-19 App

The NHS have created a handy booklet with lots of information about the app. The booklet includes:

  • how the app supports the national effort to fight the spread of COVID-19

  • how the app supports you and your community

  • how the app works

  • what to do if you have symptoms or a postitive test result for coronavirus

  • how your personal information is protected when using the app

  • commonly asked questions about the app

View the NHS COVID-19 app booklet to access all the information above. 

Please see an easy read guide on how to use the NHS COVID-19 app here.

 

How to download the app

The NHS app can be downloaded on any compatible Apple or Android smartphone. See the download guides here:

Click here to find the NHS app on the Google Play storeClick here to find the NHS app on the Apple store

Using the app

Below are some helpful resources that explain the different features of the app and how to use the QR codes when checking into a venue:

 

Guidance for parents, carers and those who are 16 and over

The app is available to everyone aged 16 and over in England and Wales. The NHS have created a factsheet for over 16s and parents/carers using the app:

 

How does the app use my personal information?

The NHS has put together a leaflet explaining what personal data the app collects, what data is stored and shared, and how your data is protected. 

 

What if I can't use the app?

Don’t worry. The NHS COVID-19 app is part of the wider NHS Test and Trace service in England, and NHS Wales Test, Trace, Protect service in Wales. If you have recently been in close contact with someone who tests positive for coronavirus, contact tracers will get in touch with you and give you guidance on what to do next.

If you have coronavirus symptoms, you can get a free COVID-19 test by calling 119 or visiting NHS.uk


However, the app is the fastest way to see if you are at risk of coronavirus.The quicker you know, the quicker you can alert and protect your loved ones.

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