The NHS have created a handy booklet with lots of information about the app. The booklet includes:
how the app supports the national effort to fight the spread of COVID-19
how the app supports you and your community
how the app works
what to do if you have symptoms or a postitive test result for coronavirus
how your personal information is protected when using the app
commonly asked questions about the app
View the NHS COVID-19 app booklet to access all the information above.
Please see an easy read guide on how to use the NHS COVID-19 app here.
The NHS app can be downloaded on any compatible Apple or Android smartphone. See the download guides here:
Downloading the NHS COVID-19 app for Apple
Downloading the NHS COVID-19 app for Android
Below are some helpful resources that explain the different features of the app and how to use the QR codes when checking into a venue:
Features of the NHS COVID-19 App
Guide to using QR posters when checking into venues
How to pause your NHS COVID-19 app when storing phones in lockers or communal areas
Alerts and notifcations settings within the app
The app is available to everyone aged 16 and over in England and Wales. The NHS have created a factsheet for over 16s and parents/carers using the app:
NHS COVID-19 App: Factsheet for parents, carers and those who are 16 and over.
The NHS has put together a leaflet explaining what personal data the app collects, what data is stored and shared, and how your data is protected.
View the NHS COVID-19 app privacy FAQ's here.
Don’t worry. The NHS COVID-19 app is part of the wider NHS Test and Trace service in England, and NHS Wales Test, Trace, Protect service in Wales. If you have recently been in close contact with someone who tests positive for coronavirus, contact tracers will get in touch with you and give you guidance on what to do next.
If you have coronavirus symptoms, you can get a free COVID-19 test by calling 119 or visiting NHS.uk
However, the app is the fastest way to see if you are at risk of coronavirus.The quicker you know, the quicker you can alert and protect your loved ones.
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