Learning & skills for young people & adults

Our exciting courses are designed to help you get the skills you need to advance your career, retrain, find employment or try something new.

Our courses are varied and you can choose from full or part-time to fit with your lifestyle.

There are prices to suit all budgets from taster sessions to yearlong accreditation.  And you may find you are able to get free study or be eligible for contributions towards your learning. View our prospectus and learn more about our courses below. 

If you are trying to call us about the new vocational opportunities at Haydon Bridge, please call 01670 622 258. 

Course guides

Our Spring Prospectus is being delivered to every home in Northumberland.

To view the digital version online, please click the link below.

Spring Prospectus                         

You live, you learn with our courses. Start building your future today. Enrol by calling our call centre on 0345 600 6400.

Click here to view our Spring Prospectus in a magazine format.

Learn more about our courses including entry requirements, progression and career opportunities in our course descriptions below. 


All UK qualifications are assigned to a specific level, based on the standards of knowledge and skills you learn when you complete them.

They start at ‘entry-level’. Because there are a number of different course types and qualifications, levels simply help to group them together so that you can make comparisons more easily and see where to go next on your journey. You might find employers ask you to have a certain level of qualification in order to apply for jobs.
This will let you compare the different qualifications and levels to understand the right choice for you.


  • Entry level award, certificate and diplomas
  • Entry level English for speakers of other languages (ESOL)
  • ​Entry level functional skills


  • Level 1 award, certificate and diplomas
  • GCSE grade D-G or 1-4
  • Level 1  English for speakers of other languages (ESOL)
  • Level 1 functional skills
  • Level 1 national vocational qualification (NVQ)
  • CSE – up to Grade 1


  • Level 2 award, certificate and diplomas
  • GCSE grade A*-C or 5-9
  • Level 2  English for speakers of other languages (ESOL)
  • Level 2 functional skills
  • Level 2 national vocational qualification (NVQ)
  • CSE - Grade 1
  • Intermediate apprenticeship
  • O level - grade A-C


  • Level 3 award, certificate and diplomas
  • AS, A2 and A Levels
  • Level 3 national vocational qualification (NVQ)
  • Advanced apprenticeship
  • Access to higher education diploma


  • Level 4 certificates and diplomas
  • Level 4 national vocational qualification (NVQ)
  • Higher apprenticeship
  • Higher national certificates (HNC) and diplomas (HND)

Some students can have a free place.


16-18 YEARS

  • At the start of the course and not enrolled at another institution for more than 2 weeks


  • Studying English or Maths up to level 2, including studying GCSE, where you do not currently have grades A* to C or grades 4-9 passes
19-23 YEARS
  • Undertaking a Traineeship
Unemployed and studying up to and including Level 2 and one of the following applies:
  • Studying up to and including Level 1 and have not yet achieved above Level 1; you receive Jobseeker’s Allowance (JSA), including those receiving National Insurance credits only
  • Studying first full level 2 qualification (and the qualification must be part of the legal entitlement); You receive Employment and Support Allowance (ESA) in the Work Related Activity Group (WRAG)
  • Studying first full level 3 qualification (and the qualification must be part of the legal entitlement); You receive Universal Credit, and earned income from employment is less than £338 a month (sole adult in your claim) or £541 a month (joint claim with partner)
Low Wage Flexibility:

You may qualify for full fee remission if you are employed but earning an annual gross salary of less than £16,009.50. You will need to provide a recent wage slip, Universal Credit statement, or current employment contract that states your gross monthly / annual wages. You can be learning up to and including level 2 qualifications that demonstrate progression to improved employment outcomes.

If you are enrolling by telephone, we’ll need to see evidence of your benefit before the course starts. If you are enrolling in person, we’ll need to see your evidence when you enrol.

If you have any questions about funding finance or fees please contact Gemma Lee, Finance and Learning Loans Officer on 01670 622105

Advanced Learning Loans

If you are aged 19 or above and want to study for level three or four courses, you will need to pay for the learning or apply for an advanced learning loan from the Student Loans Company.
  • Student loans are available for; level three or four certificates or diplomas, A Levels, access to higher education courses, advanced and higher apprenticeships.
  • Household income isn’t taken into account and there’s no credit check.
  • Loans are for a minimum of £300, and you will need to borrow enough to cover the cost of the course.
  • You won’t have to pay anything back until you’ve completed your course and your income is more than £21,000 a year.
  • If your advanced learning loan is for an access to higher education programme and you go on to graduate from university, you won’t have to pay it back.
We know learning can be expensive, so this is a great way to make learning affordable and spread the cost of your payments after you qualify. The sooner you apply, the sooner you’ll know if you’ve been successful and we can confirm your place on the course. Need help? Call us on 01670 622105
It's easy to enrol in one of our courses.


If you need guidance call: 0345 600 6400 or email: adultlearning@northumberland.gov.uk



Check whether you have to pay the standard fee or you are entitled to a free place. There are different funding opportunities to support you.  Remember to check you understand the refund policies before enrolling.

If you have any questions about funding, finance or fees please contact Gemma Lee, Finance and Learning Loans Officer: 01670 622 105

Course fees don’t need to be a barrier to learning. 

There are financial bursary schemes for 16-18 year olds and discretionary learner support funds for 19+. Schemes can help with the costs of learning including fees, materials and resources, travel, childcare and other costs.

How much will I pay for a course?

We try to make our courses as affordable as possible and we receive government funding for many of our courses, making the cost lower for you. Typically, you pay around half the amount of the cost of your course, and the government pays the other half.

Does my course have exam fees?

Exam fees are included in the course fee, unless otherwise stated, for your first attempt at the exam / assessment. Unfortunately we are unable to refund exam fees, including any re-sit exam fees paid. Resits and non-attendance fees for examinations may be charged at the discretion of the service.

What if I can’t afford the course fees?

Our team can offer flexible plans to pay your fees in smaller, regular amounts. We normally offer instalment plans for course fees of £150 or more, but we may consider lower amounts in exceptional circumstances. Please ask to pay by instalments when you enrol. Please note that you are liable to pay a full instalment plan to cover your fees, even if you decide to leave the course early.


You can enrol over the phone for most courses. Please have your course code and Visa / Mastercard card details to hand. At busy times there may be a delay before your call can be taken but we will take your call as quickly as we can.

Our enrolment line is open: Monday to Thursday 08:30 - 17:00 and Friday 08:30 - 16:30.

Please call 0345 600 6400 between these hours to speak to one of our Advisors.

In person
You can enrol in person at any of the local centres during opening hours. You can pay credit / debit card, cash or cheque.

You can enrol by post. Please complete the enrolment form in the brochure or download here for printing at home. Please attach your cheque payment or evidence you are entitled to free fees and send to;

Enrolments: Learning and Skills Service
Northumberland County Council
Northumbria House, Manor Walks
Cramlington, Northumberland, NE23 6UR


Your place will be confirmed with an email once you have enrolled. All you need to do is bring this confirmation email and ID to your chosen class. You will only hear from us again prior to your class if we have not gained sufficient numbers for the class to run. If this is the case, you will be given an alternative course or fully refunded. 

We have a range of learning centres across the county, so there's somewhere to learn close to where you live. We also have a range of specialist teams to help you find, enrol on and enjoy your studies.

Our contacts are listed below

Contact details for our centres are listed below.

ALNWICK,  Lindisfarne Road,  Alnwick, NE66 1AX, Tel: 01670 623 691

BEDLINGTON, Jubilee Terrace, Bedlington, NE22 5HB, Tel: 01670 623 687 (Closed on Fridays)

BERWICK, Walkergate, Berwick upon Tweed, TD15 1DB, Tel: 01670 626 107

BLYTH, Brunel Building, Blyth, NE24 1LT,  Tel: 01670 622 099

CRAMLINGTON, Northumbria House, Manor Walks, Cramlington, NE23 6UR, Tel: 01670 622 104

HEXHAM, Wentworth Leisure Centre, Wentworth Place, Hexham, NE46 3PD, Tel: 01670 623 701

MORPETH, Cottingwood Lane, Morpeth, NE61 1DN, Tel: 01670 622 257

PRUDHOE, Fuse Media Centre, Moor Road, Prudhoe, NE42 5LJ, Tel: 01670 623 689

WANSBECK WORKSPACE, Rotary Parkway, Ashington, NE63 8QZ, Tel: 01670 623 894

HAYDON BRIDGE, North Bank, Haydon Bridge, NE47 6LR Tel: 01670 623 294

ATKINSON HOUSE, Atkinson House School, North Terrace, Seghill, Cramlington, NE23 7EB

Our dedicated team offer extra services to support you as you learn during your course.

Ok, so you have started or are thinking about starting one of our courses or programmes and realised that you could do with a little extra help. Don’t be afraid to come and talk to us, we could help to make things easier for you.

If you have a disability, learning difficulty or other particular need we will make any reasonable adjustment to help you access and get the most out of your studies.  

 Here’s a snippet of the different kinds of help available.

Learner Support, Safeguarding and Health and Safety

Education Lead for Learner Support

Brian Harrison    Brian.Harrison@northumberland.gov.uk,  01670 622100      
Emergency out of hours contact: 07800 885 174


Gillian Fox    Gillian.Fox@northumberland.gov.uk, 01670 622107    
Emergency out of hours contact: 07951 938 385

Our coaching programme for young people is designed to help them plan for a future that they feel they can cope with and fit into. We can help to:

  • build confidence
  • achieve goals
  • manage difficult issues
  • help troubled young people get back on track
  • encourage a better learning or work ethic
  • discover potential and set goals
  • introduce informal learning, visits and taster days
  • travel planning and training

It is for 16-18 year olds who are not in education, or up to 25 years if you have a special educational need. We hold coaching sessions across Northumberland. Call Michael on 01670 622 112 or 07867 441 942 or email Michael.Holliday@northumberland.gov.uk

We offer extra support through our team of teaching assistants who work in our service. If you think you need extra help for your studies, let us know when you enrol and we will then be able to prepare for you starting your course. If you need support and you have already started classes, the best thing to do is tell your lecturer or the administrator at the centre where you are studying. They will get in touch with the Learner Support team who will work with you and the lecturer to find the best way to help you.

We can help learners with a wide range of support needs like Dyslexia, Dyspraxia, Asperger’s Syndrome, visual or hearing impairments, physical disability and mental health difficulties. You might also have a medical condition or need help temporarily, for example after an illness or accident.

Our support is broad and tailored to your needs. We may be able to provide you with adapted materials, specialist software and if required we can make special arrangements for exams. This could include laptops, note-taking equipment, digital recorders, screen-reading software and large-print materials. Alternatively we can help through 1-1 support with a teaching assistant or provide access to assistive technology loans. We can also assist with exams and extra time in some circumstances. We will arrange for you to have an assessment with our Educational Psychology team for this.


Counselling Services

Sometimes life has a habit of taking us by surprise, and sometimes that can mean we face a tough time. We want to help our learners make the best of life and learning, so we offer support through our qualified BACP counsellors who can offer professional counselling sessions to learners.

This service is designed to support you either short term, or if you have been referred for mental health support through your GP and you are on a waiting list. We can provide you with support until those services start.

To access the service, the best thing to do is tell your lecturer or the administrator at the centre where you are studying.

Counsellors help individuals to deal with problems which are having a negative effect on their learning, traineeship or apprenticeship. We can help you by:

  • identifying the issues and giving you a chance to talk about and explore the issues in a safe environment

  • help you plan to deal with the issues where you can

  • develop self-awareness and a range of life skills

  • make informed choices about how you can still stay in learning and improve your chances of success

  • make contact with other services that can help you

  • help you access other self-help resources

Apprenticeship Mentor Team

The apprenticeship mentor team works across Northumberland ensuring that you are supported in your workplace. There are also specialist mentors in the team who work with learners who have special educational needs or are looked after children. Their role is to ensure you are safe and happy in the workplace, you are meeting the employer’s standards and code of conduct, you are progressing well and that your welfare needs are being met. The team provide individual pastoral support, coaching and mentoring to help you succeed as well as organising extra-curricular activities for apprentices through the various phases of the programme.


Apprenticeship Support & Counselling Service by Remploy

This new free service supports apprentices who are feeling low, upset and struggling to keep up with their apprenticeship. It is completely confidential and run by fully trained professionals with expertise in mental health.

By working in partnership with Access to Work; a Job Centre Plus scheme, Remploy are delivering this service in England to apprentices who are affected by a mental health condition in the workplace.

An expert from Remploy will provide apprentices with personal, emotional wellbeing support and advice for six months, and help individuals cope better so they can concentrate on their apprenticeship. They will help develop a step-by- step support plan to keep apprentices on track and advise on some workplace adjustments.


16-18 Bursary Policy

Discretionary Bursaries 

This grant is available to all full time learners aged 16-18 attending further education study programmes, traineeships or supported internships. The grant is not guaranteed, even to eligible learners. There is a limited amount of money available and awards will be made at our discretion. It must be deemed that the young person has a financial need that is not being met elsewhere and there are sufficient funds for us to support the need.  

Eligibility - Discretionary Bursary

The learner must meet the criteria below:

  • Age - Be at least 16 but under 19 years of age at the start of their course. 

  • Aged 19 plus and they are continuing on a study programme that they began aged 16-18

  • Aged 19 to 24 and have an Education, Health and Care Plan (EHCP)

  • Learners must meet the residency criteria in ESFA funding regulations for post 16 provision in the relevant academic year.

  • Be participating in eligible education provision. In our service this is currently:

  1. ESFA funded Study Programme or Supported Internships

  2. European Social Fund funded provision

  3. ESFA funded Traineeship programme 

  • Must evidence financial need.

  • Be a full time learner completing at least 540 hours of guidance learning in an academic year or pro rata if starting or completing part way through an academic year for example a learner completing one full term in an academic year must complete at least 180 hours in the term. 

Financial Need Assessment

Eligibility for discretionary bursaries is based on annual household incomes of less than £31,000 per annum. This will be verified by Tax Credit forms, benefit award notices, a P60, or 3-6 months of most recent bank statements. Eligible learners will fall into one of the following four bands:

Band 1 - Annual household income of less than £16,000. These learners will receive:

  • A £10.00 weekly payment subject to attendance and behaviour conditions.

  • A daily lunch allowance of £3.00

Band 2 - Annual household income of between £16,000 to £21,000. These learners will receive:

  • An £8.00 weekly payment subject to attendance and behaviour conditions

  • A daily lunch allowance of £3.00

Band 3 - Annual household income of between £21,001 to £26,000. These learners receive:

  • A £6.00 weekly payment subject to attendance and behaviour conditions

  • A daily lunch allowance of £3.00

Band 4 - Annual household income of between £26,001 to £310000. These learners receive:

  • A £5.00 weekly payment subject to attendance and behaviour conditions

  • A daily lunch allowance of £3.00

Learners can apply more than once if their circumstances change. Learners will be advised in writing on the outcome of their application.

Bursaries for Defined Vulnerable Groups

This grant is for vulnerable learners and is guaranteed to all those who meet the eligibility criteria and have a financial need. The grant is a weekly payment to a maximum grant of £1200 per year and can be used to help with participation costs such as travel, books, equipment and materials, or anything else that they need along the way.

Learners must meet all of the essential criteria for the discretionary bursary and fall under at least one of the 4 defined vulnerable groups below: 

  • Looked After Child or Care Leaver (evidenced by written confirmation from the local authority responsible for their care or previous looked after status)

  • Receiving Income Support or Universal Credit because they are financially supporting themselves or financially supporting themselves and someone who is dependent on them and living with them such as a child or partner (evidenced by a copy of their Award Notice. Learner must be entitled to the benefit in their own right and the evidence must not specify any conditions that prevent the young person from being in further education or training)

  • Receiving Disability Living Allowance or Personal Independence Payments in their own right as well as Employment Support Allowance or Universal Credit in their own right (Universal Credit is evidenced by their award notice. Learner must be entitled to the benefit in their own right. They must also provide additional information to confirm their independent status, for example tenancy agreement in the learner’s name, utility bill. ESA, DLA and PIPS are evidenced by award notices). 

Learners can apply more than once if their circumstances change. Learners will be advised in writing on the outcome of their application

Payment Arrangements

Receipt of the weekly payment will be conditional on the learner completing a weekly attendance record. This record must be signed by an approved signatory at their main learning centre. The main centre will need to confirm on this record that ;-

  • The learner is meeting agreed standards of conduct, behaviour and effort. These conditions will be set by the centre

  • The learner is completing at least 16 hours of study in the week. These will be monitored by the completion of timesheets

Learners’ weekly payment will then be calculated by the Finance and Learning Loans Officer. The method of calculation for vulnerable bursaries can be requested from them. Payments will be made by BACS transfer into the learner’s nominated bank account. In order to avoid discrimination, where the learner does not have their own, or a nominated bank account, the centre should provide support to help them obtain one wherever possible. 

For any week where both of the conditions have not been met, payments will not be made. There will be no way of ‘earning back’ missed payments due to learners not meeting the conditions.

If the learner leaves the Service before completing the course, payments will be stopped.

The information on the application form must be correct to the best of the learner’s knowledge. They will be asked to sign a declaration that if they are found to have knowingly made false declarations or fail to report to the Service their circumstances having changed and they no longer need or are entitled to support, they will be required to repay the entire grant and may be asked to leave the course.  If they have received financial assistance and leave before the completion of the course they will be required to repay any overpayment of grant. If progress or attendance proves to be unsatisfactory, money will be withheld.

Application Process

Application forms and supporting materials are made available across the service and on the website. The final decision on eligibility and awards made will be made by the Service. If a young person wishes to appeal the decision, they should follow the Service complaints procedure.


If you are a parent under the age of 20 you can get help with your childcare costs through “Care to Learn”. This scheme can help with the cost of childcare and can pay up to £160 a week for each child. The scheme is run nationally by the “Learner Support Service”. You can get an application pack on the scheme from them by calling 0800 121 8989. If you are 20+ looking for help with the costs of childcare, then you can apply to our Adult Discretionary Learner Support Fund below.

Our 19+ Financial Support Policy

The Service will provide clear processes for learners to apply for financial support and promote these across the service. Support will be in the form of grants, items or repayable loans.  We will make our decisions fairly and retain evidence on spending for each of the categories. Support funds will be used only for permissible items such as: 

  • Course-related costs, including course trips, books and equipment (where costs are not included in the funding rate), examination fees, accreditation fees, professional membership fees and any fees or charges due to external bodies, support provided by others
  • Transport costs

  • Hardship, domestic emergencies and emergency accommodation, providing items, services or cash direct to the learner 

  • Our enrolment fees in exceptional circumstances

  • Childcare with a childminder, provider or childminder agency and MUST be registered with Ofsted. This fund is available to be granted towards the cost of childcare for eligible learners with dependants up to 14 years old (16 for children with a disability) for who care is needed whilst they attend learning and where it has been established that no other support is being received and any other parent/partner cannot provide this support. Childcare for learners aged under 20 on the first day of learning, these learners must be directed to the ESFA’s Care to Learn Programme

To be eligible for support the learner must:

  • Be at least 19 years or over of age at the start of their course (20+ for childcare)

  • Meet the residency criteria in ESFA funding regulations for post 16 provision in the relevant academic year

  • Be participating in eligible education provision. In our service this is currently:

  1. ESFA funded Adult Education

  2. Advanced Learning Loans Level 3+ provision

  3. European Social Fund funded provision

  4. ESFA funded Traineeship programme 

  • Must evidence financial need. 


The level of financial support is determined by the learner’s needs and financial circumstances and we reserve the right to make awards at a level that removes the barriers to learning, but as a general rule the support we offer is typically capped at:

  • Course Related Costs - limited to a maximum value of £150.00. Any items that can be reused will be expected to be returned to their centre when the course finishes

  • Transport Costs - limited to a maximum of £30.00 per week for full time learners and £15.00 per week for part time learners. Special consideration will be given to learners who have additional travel or mobility needs due to a disability or learning difficulty, and to learners who have caring responsibilities which mean they may need to be able to return home quickly.

  • Hardship - Learners weekly payment will be calculated by the Fund Administrator. 

  • Our enrolment fees - - limited to a maximum value of £150.00. 

  • 20+ Childcare  - This support can only be offered for the duration of the course and funding will be limited to a maximum of £300.00 per calendar month. 


Payments are made direct to service providers wherever possible. Where this is not possible or appropriate, payments will be made directly to the applicant. Payments will be made by BACS transfer into the learner’s nominated bank account. In order to avoid discrimination, where the learner does not have their own, or a nominated bank account, local staff should provide support to help them obtain one wherever possible


Financial Need Assessment: Eligibility is based on the learner establishing that their income is a barrier to learning and how a grant / loan will enable them to access, stay on or achieve their programme. Learners in receipt of income based benefits should not be income assessed a second time but must provide evidence of their most recent benefit award notice with their application. Learners who are not in receipt of an income based benefit but are applying on the grounds of low income/hardship must state their household income and expenditure and have no more than the following amounts of disposable income available on a weekly basis (i.e. income – expenditure).


Weekly amount:(for monthly amounts please multiply values by 4.33)

Personal allowances for single people: £58.20

Personal allowances for couples: £97.85

Personal allowances for lone parents: £58.20 plus £44.80 per dependent child before 18th birthday

Personal allowances for families: £97.85 plus £44.80 per dependent child before 18th birthday plus family premium of £18.02

Additional allowances to be added to single adults / couples / lone parents / families / pensioners if any are applicable to main adult in the family:

Carer: £27.29

Severe disability - paid for each adult: £46.86


Learners can apply more than once if their circumstances change. Learners will be advised in writing on the outcome of their application. If a learner wishes to appeal the decision they should follow the Service complaints procedure. 


Learner Terms and Conditions of accepting financial support are:

  • They certify that the information that they have provided is correct and to the best of their knowledge. If a learner is found to have knowingly made false declarations they will be required to repay the entire grant and may be asked to leave the course

  • Leaving before the completion of the course means they may be required to repay all or part of the grant

  • Failing to attend at a level of 90% or better will mean that on-going funding may be withheld.

  • Any material items purchased that can be reused / recycled must be returned to the Service at the end of the course.
Click here to view our digital version of the application form 

Advanced Learning Loans

If you are aged 19+ and want to study for level three or four courses, you will need to pay for the learning or apply for an advanced learning loan from the Student Loans Company.

  • Student loans are available for; level three or four certificates or diplomas, A Levels, access to higher education courses, advanced and higher apprenticeships.

  • Household income isn’t taken into account and there’s no credit check.

  • Loans are for a minimum of £300, and you will need to borrow enough to cover the cost of the course.

  • You won’t have to pay anything back until you’ve completed your course and your income is more than £21,000 a year.

  • If your advanced learning loan is for an access to higher education programme and you go on to graduate from university, you won’t have to pay it back.

We know learning can be expensive, so this is a great way to make learning affordable and spread the cost of your payments after you qualify.

Click here for more information and the online application form.

The sooner you apply, the sooner you’ll know if you’ve been successful and we can confirm your place on the course. Need help? Call us on 01670 622105


If you need a work placement to complete your qualification, we’ll do all we can to help you find a relevant placement that will give you the experience you need.

Going into a work placement on a regular basis or on block release will help you:
  • to become confident in new environments and with new people
  • to develop your skills outside the classroom
  • provide the evidence you need for your qualification
  • enhance your CV and job applications
You can also find your own work placement and we’ll check the employer can provide a safe workplace and the opportunities you need.

Free and friendly maths and English courses are offered in ten sites across Northumberland, from Entry Level to Level 2. These are arranged on a roll-on/roll-off basis so you can join throughout the year and sit your assessments as soon as you are ready. We also offer a free initial assessment. It is essential to be able to attend regularly in order to achieve.

GCSE Maths and English classes are also offered at sites around the county with an annual September start you can sit the exams in the following June. We also offer a free initial assessment. You are expected to attend every week and complete the independent learning set by your lecturers.

Many people sign up for our free courses in English and maths because they need to improve their skills and gain a qualification however once they begin a class they discover that learning with us is fun and a great boost to confidence.

You will be able to:

  • Learn the basics
  • Improve your everyday English: reading, writing, spelling, grammar, speaking and listening skills.
  • Improve your everyday Maths: addition, subtraction, division, multiplication, fractions, percentages, shape, ratio, budgeting skills
  • Refresh your skills and improve confidence
  • Gain recognised qualifications that employers are looking for
 Our full programme of English and maths courses is available in our current part time course guide.
Our great team of staff can give you advice on courses, entry requirements, progression routes into further learning and work. You may be unsure the course you are thinking of enrolling on next, is the right one for you.You might also be seeking a careers guidance session to help you choose a direction in life.  We’re very pleased to provide you with advice over the phone, or you may wish to have a private appointment at one of our centres.

If you are young person seeking advice and guidance about learning and work, you may wish to contact our Careers Guidance specialists. 
There are around 30,910 reports of domestic abuse in Northumbria each year, this equates to an average of 2,576 incidents per month and 2,216 victims every month. Levels of rape and other serious sexual assaults, often committed by partners or people known to their victims, are also high and unacceptable.

With this is mind the service are actively promoting the importance of employers to have Domestic Violence Champions within the workplace to raise awareness around the issues of DVSA and guiding people towards specialist services.

Champions have already accessed the training and resources via the champions’ network to help and support colleagues. The training which was held at the Police Commissioner office welcomed our commitment from staff to become the service’s Domestic Violence Champions. The role of the champions are to:
  •  Act as a conduit for information between their organisation and the Champions Network, as necessary.
  • Be a point of contact for their organisation for information relating to Domestic Violence and Sexual Abuse (DVSA)
  • Raise awareness and enhance the overall level of knowledge of DVSA within their organisation.
  •  Ensure up to date and accessible information is available in relation to support services for victims.
All centres have a poster with our champions names on and can be found on our noticeboards in the safeguarding and well-being section. The service now has 10 champions in all parts of our service. Our service champions are:
Brian Harrison
Gill Fox
Lindsey Taggart
Caroline Tulett
Michael Holiday
Lee Ferris
Lesley Bruce
Joanne Hewison
Vanessa Laing
Carol Young
Jane Dunne 

Other Useful contacts:
The 24-hour free phone national domestic violence helpline runs in partnership between Women’s Aid and Refuge and is a national service for women experiencing domestic violence. Family, friends, colleagues and others may call on their behalf. Telephone: 0808 200 0257
Website: http://www.nationaldomesticviolencehelpline.org.uk

The National Stalking Network has been established by Network for Surviving Stalking, Protection against Stalking and the Suzy Lamplugh Trust. It is the first national helpline to specialise in providing information and advice to victims of harassment and stalking as well as their friends and family. Telephone: 0300 6360 300
Website: http://www.stalkinghelpline.org

Women’s Aid is the key national charity working to end domestic violence against women and children.
Telephone: 0808 2000 247
Website: http://www.womensaid.org.uk

Women’s Aid have created this space to help children and young people to understand domestic abuse and how to take positive action.
Website: http://www.thehideout.org.uk

Mankind is the UK’s leading charity for supporting male victims of abuse.Telephone: 01823 334 244
Website: http://www.mankind.org.uk

Broken Rainbow provides the national helpline for lesbian, gay, bisexual and trans people experiencing domestic violence.Telephone: helpline - Monday, 2pm to 8pm, Wednesday, 10am to 1pm, Thursday, 2pm to 8pm on 08452 60 55 60
Website: http://www.broken-rainbow.org.uk

This free phone helpline is for both female and male survivors, partners, friends and family. It is open from noon to 2pm and 7pm to 9.30pm every day of the year. Telephone: 0808 802 9999

If you are a man who is worried about your behaviour towards your partner, or if you have been abusive or violent, you can get information from the respect phone line. It is open Monday, Tuesday, Wednesday and Friday from 10am to 1pm and 2pm to 5pm.
Telephone: 00845 122 8609
 Text: 07624 818 236
Email: phoneline@respect.uk.net
Website: http://www.respect.uk.net

NDAS can also be contacted on 01434 60 80 30 or 01434 41 60 46

In an emergency dial 999. Northumbria Police Officers are trained to deal with domestic violence and abuse.
Hot topics are bite-sized pieces of information on health and safety, safeguarding and prevent, equality and diversity, British values and citizenship, and well-being. They are for staff, learners and employers. You can share them.

Why do we use Hot Topics?

We want to:
•    keep you up-to-date
•    tell you about changes in legislation
•    protect you from harm
•    promote your health and wellbeing
•    voice your rights and responsibilities
•    enable you to face change and challenge
•    develop your interests
•    ensure fairness
•    encourage you to look out for one another
•    guarantee you know what to do if there is a problem
•    widen your knowledge about subjects beyond your experience
•    help you to take responsibility for your own safety
•    give you confidence to explore sensitive issues
•    change hearts and minds and remove prejudice

How do I get Hot Topics?

Hot Topics appear in our newsletters, are on the Hot Topics walls in our centres and held by staff for use in classes, assessments and reviews. They change every month so look out for the new hot topics.

Why are Hot Topics so important?

The hot topics we produce for staff and learners are linked to protecting people’s health, wellbeing and human rights, and enabling them to live free from harm, abuse and neglect. It is the responsibility of Learning and Skills Service to proactively promote these Hot Topics each month for the understanding for all of our learners, staff and employers.

For help on any of our hot topics you can contact our Education Leads for Learner Support:

Brian Harrison    Brian.Harrison@northumberland.gov.uk         
01670 622100      Emergency out of hours contact: 07800885174


Gillian Fox    Gillian.Fox@northumberland.gov.uk         
01670 622107    Emergency out of hours contact: 07951938385
We will provide a safe environment in which you can study. This will include instructions on what equipment and/or materials you can or cannot use for your safety. You are required at all times to work in a safe and responsible manner, paying due regard for your own safety and that of others.  We ask you to pay particular attention to any health and safety notices issued to you. We have a designated lead for Health and Safety who will work with any of our students in need, to ensure appropriate action is taken to address your concerns and ensure you are safe.  If you have a concern related to health and safety you should discuss it in the first instance with your lecturer or a member of staff at the centre where you are studying.  

The Learning and Skills Service is committed to ensuring the promotion of equality of opportunity for all members of the learning community. It is a service in which all forms of discriminatory behaviour are challenged; differences between individuals celebrated and generate a culture where all staff and learners are encouraged to achieve their full potential. 

The Service is keen to ensure that equality of opportunity underpins all policies, and treating all involved in the service equally. Promoting, celebrating and valuing diversity is at the heart of our core values.

Respect – The service will undertake to ensure all individuals and groups are treated fairly, courteously and with respect. Beliefs, values and religious views will be respected and tolerance encouraged where individuals or groups may have differences.

Excellence and High Aspirations – The service will ensure that all members of the community are encouraged, supported and have equal opportunity to achieve their full potential. Pride will be taken in all achievements, and celebrated annually.

Support – Learners will be given equal access to support in their work or studies. The service will make all reasonable adjustments to ensure individuals are given assistance and help where appropriate.

Inclusion – Diversity is not only valued by the service, but also celebrated and promoted. The service will seek to ensure that individuals understand differences in others and that activities and opportunities are adjusted where appropriate to ensure equality of access for all groups.

Global Citizenship – The service celebrates and promotes understanding of international differences, encouraging all members of the community to develop a better appreciation, tolerance and respect for global issues.

Enthusiasm – We are passionate about the place we work and learn, and will seek to nurture a positive attitude amongst all of the community towards diversity, celebrating and exploring differences and valuing all individuals.

Integrity – All inappropriate behaviour and actions against the spirit of the Equality Policy will be challenged and not tolerated. Learners are expected to act with integrity at all times in recognising and respecting individuals’ differences.

British Values – The Learning and Skills Service believe in the fundamental British Values and their place within our own core values. Fundamental British values are democracy, the rule of law, individual liberty, mutual respect for and tolerance of those with different faiths and beliefs and for those without faith.

Democracy - A country where equality and freedom is at the centre of who we are.  Learners are encouraged to be part of our service democracy by sharing their views and helping to shape the service through learner voice events, focus groups and surveys.


Learners will not be denied access to courses or progression to other courses because of any aspect of their LGBT+ identity. Any LGTB+ learners will receive fair and equal treatment whilst studying at the Learning and Skills service.

The curriculum will be checked to ensure that it does not rely on or reinforce stereotypical assumptions about members of the LGBT+ community and that it does not contain LGBT+ - phobic material.

Learning and Skills will respect the confidentiality of all LGBT+ learners and will not reveal information without prior agreement.

LGBT+ abuse, harassment or bullying (name-calling/derogatory jokes, unacceptable or unwanted behaviour, intrusive questions) is a serious disciplinary offence and will not be tolerated and will be dealt with in line with our anti-bullying procedure.

Learning and Skills Service will provide a supportive environment for learners who wish their LGTB+ identity to be known. However, it is the right of the individual to choose whether they wish to be open about their gender identity or sexuality. To ‘out’ someone without their permission is a form of harassment.

All anti-LGBT+ propaganda, in the form of written materials, graffiti, music or speeches will not be tolerated. The Learning and Skills Service undertakes to remove any such propaganda whenever it appears on the premises.

We also work alongside Stonewalls priorities which are:

To empower individuals - We will support individuals to work out how they can make a difference for LGBT people at work, home and in their communities. We will support them, and the people they reach, to be themselves and achieve their full potential.

To transform institutions - Institutions have power and influence. We will reach more people and have a greater impact by transforming institutions and by embedding an inclusive and accepting culture and the benefits they bring all employees, service users and members of the community.

To change hearts and minds - We will go deeper into our communities than ever before to reach people who we may not have had a relationship with in the past, including people from a range of ethnic and religious backgrounds, as well as rural communities. We will work with these communities, and partners and allies close to these communities, to demonstrate the strengths that our differences can bring, and to let all lesbian, gay, bi and trans people, here and abroad, know they’re not alone.

To change laws - We will continue to campaign and lobby government to change laws that do not ensure equality for LGBT people, or laws that do not go far enough. Despite good progress for lesbian, gay and bisexual people under the law, trans people still do not have the right legal framework to enable them to be themselves.

If you are LGBT and want to be put in touch with other LGBT residents, let us know and we can refer you to local social and support groups.


The Learning and Skills Service is totally committed to safeguarding and promoting the welfare of all of our learners and staff and we expect all learners and staff to share this commitment. We are fully committed to ensuring that consistent effective safeguarding procedures are in place to support all who use our service.
All concerns are passed through the members of staff who are trained as "Designated Safeguarding and Prevent Officers" in our service.

There are a number of ways you can report concerns about yourself or someone else.

1) You can report to your class lecturer or any member of staff at our centres

2) You can also contact our Education Leads for Learner Support, who are our Designated Safeguarding Officers:

Brian Harrison    Brian.Harrison@northumberland.gov.uk         

01670 622100      Emergency out of hours contact: 07800885174

Gillian Fox    Gillian.Fox@northumberland.gov.uk         

01670 622107    Emergency out of hours contact: 07951938385

3) You can report via our online Safeguarding portal “Tootoot”

Sometimes people simply aren't confident enough to speak to someone face-to-face about their concerns, for fear of being identified or worrying about perhaps making matters worse. To reduce the stigma attached to having a voice, learners can now use our online safeguarding platform and mobile device app to report confidentially to us.

Learners can access TootToot at any time of day and can report their concerns, or on behalf of their peers using any web-enabled device. Learners with iPhones and iPads can even download the TootToot app to use on the move. 

We have also placed the TootToot icon on all of our network computers. Just click on the TootToot icon and you are on the website. Posters are in every centre on display. All learners on induction will be introduced to the system.


All computers within our Service have forensic software installed which is a sophisticated system that monitors, records and prevents computer misuse in our centres. This allows a comprehensive and automatic protection for everyone who uses our computer equipment.  We take our duty of care seriously and take active steps to protect our learning community.

You must not use or download material which may be offensive to others, download or forward any abusive material. You must not access, create or transmit material that is contrary to the law.  Screen captures are taken all day, every day, of anything that could potentially be breaching our rules. We investigate all causes for concern.  An acceptable use policy is available from your centre. Any breaches in the policy are taken very seriously, and may result in your access to the network or course being removed.

As part of our monthly ‘Hot Topics’ we will draw your attention to themes in E-Safety that we believe are important in protecting you as a technology user. You can ask us for advice on E Safety at any time.

Prevent and radicalisation

The Learning and Skills Service responds quickly to safeguarding concerns for children, young people and adults who may be vulnerable to the messages of extremism and the risks of radicalisation. .

As part of our Prevent strategy for all learners we are:  

Promoting Equality and Diversity and ensuring sites are safe for all learners
Referring any Safeguarding and Prevent concerns to the appropriate authorities
Encouraging positive relationships between learners and staff
Vetting and removal of any materials of an extremist nature including banning access to extremist materials 
Educating learners via induction, tutorials and hot topics
News monitoring of any concerns whether nationally, regionally, locally or for individuals and following these up
Training of our staff to raise awareness of the signs and risks

The Learning and Skills Service is a safe place to learn and we intend to keep it this way. Reporting concerns is everybody’s business. If you have any PREVENT concerns, you can raise these concerns in exactly the same way as any Safeguarding concern.

Traineeships are for learners who are aged 16-24.

A traineeship is a placement with a business, organisation or company to get you ready for work or further development.

You have to be between 16 and 24 years old. 

You can apply if you’re:

  • eligible to work in England
  • unemployed and have little or no work experience
  • aged 16 to 24 and qualified below Level 3

This might be a good option for you if you have applied for apprenticeships or work and haven’t been offered a place. It could be that people have felt that you’re not quite ready for work. It could even be that you’re not really sure yet what you want to do.

A traineeship gives you the opportunity to get ready for work.

On a traineeship you will:
• Attend off the job classes in English, Maths, ICT and employability
• Receive a personal coach and mentor
• Attend work experience with a great local employer
• Be able to try more than one occupation at a time
• Have the chance to show an employer what you are made of
• Be able to fast track to an apprenticeship, you’ll be apprenticeship ready by the end of the programme

Traineeships last from between one and sixth months – and they don’t affect your benefits. You would not normally be paid but you may be eligible for financial help, and help with your child care and travel.

The key thing about traineeships is that they prepare you for work or apprenticeships. They help you to build confidence and to understand the skills and behaviours that employers are looking for.

All vacancies are advertised online. All applicants will get a one to one guidance interview to help find the perfect traineeship and prepare you for an employer interview.  You can search and apply at https://www.gov.uk/find-traineeship

Contact our traineeship and apprenticeship team on 01670 622114 for help.
Supported Internships are for learners who have special educational needs (SEN) and have an Education and Health Care Plan (EHCP) and are aged 16-24.

If you are aged 16-24 and have an Education Health and Care Plan, we can help you get some work experience and training through a 12 month supported internship.   You’ll have the opportunity to show an employer what you can do.  Internships normally last for a year and include unpaid work placements of at least six months. Wherever possible, they support the young person to move into paid employment at the end of the programme. We will cover all of your learning and work experience expenses and you are likely to be entitled to a bursary of up to £40 per month, depending on your circumstances. 

For more information on Supported Internships call Rachel Wilkinson on 01670 622 255.

Supported internships are full time programmes. You’ll be studying and undertaking your work placement for at least 3 days a week. There will be 5 elements to your programme.

1. A job related qualification

You’ll be working towards qualifications that will help you get ahead in a career. The programmes are designed to help you get to the next level of study, apprenticeships or employment. We will help you to find the right level to start at.

2. English and maths

You’ll be getting help with English and mathematics if you haven’t already achieved your GCSE’s in English and Maths at grade C or grade 4 or higher. You may undertake functional skills or other approved English and maths qualifications. 

3. Work experience

We will work with our local employers to find the right work experience for you. We will help you by travel planning how you will get to your placement, provide you with any clothing or equipment you need, and ensure you are settling in and doing well by visiting you regularly. 

4. Enrichment

Then there are lots of add-ons you can do to make your time with us more exciting and make your CV better and better. You might take up first aid training, learn about safety in your chosen industry, or learn how to maintain a bike or scooter to help you get about.

5. Pastoral care and support

You’ll get a personal coach to help you through the programme. They can arrange extra help and support to help you get the most out of your studies with us. We work with you to design your internship, depending on where you live, which days you want to study and the career or trades you are interested in. 


You can start throughout the year. So if you are looking for a place now, or you lose your way in the middle of the year we’re interested in hearing from you.


Not everyone knows what they want to do, or what they think they will enjoy and be good at. We’re here to help you find that out.

We’ll give you a personal coach who’ll sit down with you over a cuppa, and listen to your interests and wishes. We’ll try our best to guide you in the right direction. You may want some of your family members or carer to help you when we meet you. 

Call our young people’s team on 01670 622112 whenever you are ready to find out more. You don't have to be 16 or older to start working with us. If you want to start planning a supported internship ready for when you are 16, we would love to hear from you.
Our learners are always the thing we are most proud of in the service. Their achievements are what keeps our team motivated every day. Here are some of the best stories...

Cream of the Crop celebrated at the FUSE
A great evening of celebration took place for learners and employers at the FUSE in Prudhoe for the Annual Adult Learning Awards.
The ceremony was opened by Deputy Leader and Cabinet Member for Children's Services, Cllr Wayne Daley. Cath McEvoy Director of Children’s Services, Dean Jackson Director of Education and Kelly Angus, Executive Director of HR/OD & Deputy Chief Executive presented the awards along with industry sponsors Tootoot and Radio Prudhoe. Paul Stephenson Media was on hand for the 9th year running to provide music and photography.
Awards were presented to:
The Health, Care and Education Award
The two highly commended learners - Donna Clark and Bev Stonehouse
The runner up - Jordon Wall
The winner - Caitlin Cooney 
English, Maths and Employability Skills Award
The runner up - Carol Davidson
The winner - Marjorie Davison
Sciences, Construction and Engineering Award
The winner - Aiden Woolard
The Employment Participation Award for 25 and under
The runner up - Amanda Murphy
The winner - Calvin Easton
The Employment Participation Award for over 25s
The runner up - Austin Ward
The winner- David Thackray
Technology, Business, Commerce and Management Award
The winner - James Baker
Languages, Literature, Arts and Culture Award
The winner - Dominic Richardson.
Employer of the Year Award
The highly commended - Prudhoe Castle First School
The runner up - Priory Special School
The winner - Northumberland County Council’s Information Services Team
Apprentice of the Year Award
The highly commended - Monica Wilson
The runner up - Ed Harrison
The winner - George Ridley  
Return to Learning – Learner of the Year Award Winner
The runner up - Lynn Mitchell.
The winner -  Laura Kinghorn
Young Learner of the Year Award
The winner - Aidan Charlton.
Significant Progress Award
The runner up - Anna Priestly
The winner - Cody Armstrong
Overall Outstanding Learner of the Year Award
Overall outstanding learner of the year for 2017-18 is Dominic Richardson
Kieran Little, a 20 year old visually impaired student, has just commenced an Apprenticeship with the Council. He is learning with the Learning and Skills Service and is working in the Information Services department. 

Kieran has been blind from birth but never let that stand in his way. While gaining good GCSE’s at Gosforth Junior High School, Kieran’s flair for all things IT had already become evident. He then went on to the Royal National College for the Blind where he continued to build a hugely impressive list of IT related qualifications.

What Kieran really wanted next was a job in IT where he could put these skills to good use and begin forging a career.Kieran’s mum, Lesley, contacted the Council’s Learning and Skills Service about how to get involved in Apprenticeships.

The Council’s Apprenticeship Lead, Richard Henderson, was delighted to meet Kieran and work out a plan with the IS Training Team Leader, Michelle Williams. She quickly set up a three week work placement for Kieran, where he spent time with colleagues from various departments within Information Services and had the chance to try out a number of different roles. 

Staff who attended the case meeting at the end of the three weeks placement had left everyone ‘wowed’ with Kieran’s skills and an Apprenticeship offer was made.

Both the Learning and Skills and Information Services Teams are looking forward to working with Kieran and wish him great success in his apprenticeship.
Northumberland County Council Sensory Support and Learning and Skills Services have helped a severely deaf student choose a new career path and develop learning and skills through an apprenticeship programme.

A Northumberland A Level student, Sophie, was working closely with the Sensory Support Services who provide a range of support for hearing and visually impaired learners across Northumberland. The Sensory Support Services would visit Sophie at school to work with both her and her teachers to secure a supportive learning environment and ensure her hearing problems were not causing significant problems accessing the curriculum while also implementing any necessary changes to guarantee continued support to both Sophie and staff at the school.

During a recent meeting, Sophie made the support team aware that she felt she wanted to change learning paths to focus on a more practical learning experience. This resulted in various Northumberland teams working together, including; Sensory Support Service, the Learning and Skills Service and Careers Guidance Teams to set up an apprenticeship at The Dales School, Blyth. During her apprenticeship, Sophie will undergo training to become a teaching assistant through working in various classrooms supporting children with special needs and also gaining qualifications in supporting teaching and learning.

As part of setting up the programme, Sophie’s Teacher of the Deaf met with Hugh Steele, Headteacher of The Dales School, to arrange training for the school staff to allow them to support Sophie appropriately while she is an apprentice within the school. The training will help to provide deaf awareness within the workplace, such as, consideration of the acoustic environment.

Hugh Steele, headteacher at The Dales School, said; “We are delighted to be able to work with the various teams to set up and provide the apprenticeship for Sophie, allowing her to develop training to become a teaching assistant.

“Supporting students of all abilities is vital and this is a great opportunity for the apprentice, students and staff to develop their awareness and skills allowing for further learning opportunities.”
Richard Henderson, the Education Lead for Apprenticeships said; “Working together across the various teams to provide the best learning outcome for Sophie is a great example of how the various departments work together putting the interest of pupils first.
One of our former Apprentices, now a full time Northumberland County Council officer, has scooped a national award as an “unsung hero”.

Amber Sweet, a Local Land Charges Officer in the Council’s Public Protection Service has been Highly Commended as an Unsung Hero at the recent Local Land Charges awards.
The award recognises her commitment to providing the best possible service to businesses she deals with. The award also came with two days free training which Amber will pass on to the rest of the Land Charges team
Well done Amber from the NALS staff who helped her on her way!
Carole Richards, our Work Related Learning Officer, organised a terrific Employability Skills Conference at Kirkley Hall, Ponteland, for 132 Year 8 students from Chantry Middle School, Morpeth.

Over the past four years, Northumberland Education Business Partnership, led by Carole, and Chantry Middle
School have worked in partnership, supported by Business Ambassadors and Apprentice Ambassadors, to allow Year 8 students to practice their employability skills and to meet and work with ‘real’ employers.

To reinforce their learning, the children performed the role of day delegates at a mock conference, where they initially listened to a welcome speech, followed by a Keynote Speech by Alison Donkin of Turn Coach. The children attended four employer-led workshops across the day. After attending two morning workshops lead by regional employers, lunch was served outside on the terrace, an added treat.

After lunch, the children participated in two additional workshops, with employers from HMRC, DWP, Robertson
Construction, Northumbria Police, Northumbria University and the North East Raising Aspiration Partnership to
help them gain a better understanding of the employability skills that employers expect.

After a fun but informative day, the children returned to school with a raised awareness of the world of work.
Working with real employers the children were afforded the opportunity to gain a current insight into modern day
progression pathways to employment. This conference was the culmination of 4 years of partnership working
bringing together the world of education and the world of business. It served as both an educational opportunity
and a well deserved reward for all Year 8 pupils involved prior to moving on to high school and selecting their GCSE subjects.

Yvie Gallon - HMRC (Interview Skills Workshop) said, “It was nice to step away from my day job to use the
knowledge I’ve gained over the years and translate this into something meaningful to help the children learn about applying for jobs.”

Gail Weatherson - HMRC (Preferred Learning Styles Workshop) said, ““This workshop was developed to highlight that not everybody learns using the same method. I hope that the pupils of Chantry Middle
became more aware of how they learn and feel comfortable knowing that people learn in different ways”

Chloe Tesseyman - Kirkley Hall said, “It was a pleasure to have you all with us and fantastic to see children that were so engaged”

Student feedback was equally positive.
“I will remember this because it has positively influenced me to expand and increase my knowledge. ”
“ It was immersive and there was a variety of different things to participate in ”
“ I think I will refer back to this event when I make my career choice ”

If you’re interested in learning more about the work of Northumberland Education Business Partnership
and the Business Ambassador and Apprentice Ambassador Programme please contact Carole Richards on
01670 622790 or email carole.richards@northumberland.gov.uk.
Creating an ideal wedding venue for people looking to get mar-ried was the challenge given to 527 students at Newminster Middle School and Technology College in Morpeth on its Enter-prise Day.

The activities were delivered by an expert team of 26 business ambassadors from the HMRC, DWP, Barclays and Northumber-land County Council among other organisations, as well as Carole Richards from Northumberland Education Business Part-nership, Learning and Skills Service, who organised the day.

The aim of the day was for students from different year groups to experience what it would be like to work in the leisure sector and their task for the day was to set up a hotel which would offer a wedding package to the business ambassadors who posed as couples looking for a venue in which to get married.

The students had the opportunity to pitch their ideas to the business ambassadors in the afternoon session after being given a master class in presentation and communication skills.

Cameron (Year 7): “I think Enterprise day was epic and the experience will help me get a job in the future.” Laura (Year 8): “I have enjoyed working with younger pupils”. Hussain (Year 7): “My favourite thing about the day was designing of hotel material.” Assistant Headteacher Sumeena Razzaqi said: “With events like this we hope to inspire and motivate youngsters for the world of work and also develop a raised awareness of employability and financial skills.”
We've tried to answer the questions you may have before you enrol. Can’t find the answer to your question? Call us on 01670 622 119.

We send out our course guides to all Northumberland households via the Royal Mail.

The autumn prospectuses are delivered at the start of August depending on where you live.
The spring prospectuses are delivered in early January depending on where you live.

The summer prospectuses are delivered in early April depending on where you live.
If you need our prospectus or other information in any other format including large print, braille, audio, or another language, please contact us:
  • Telephone: 01670 622 119                  
  • Type talk: 01800 10845 600 6400                            
  • Email: adultlearning@northumberland.gov.uk 
You can pay in the following ways:
  • over the phone, using a credit/debit card
  • at one of our learning centres using cash, cheque or credit card
  • or by instalments

Paying in instalments
You can apply to pay in instalments if your tuition fees are more than £150 and your course is qualification based.

  • Arrangements must be agreed with the service and you will need to sign a bank mandate before starting the course.
  • Course costs will be divided into three equal (or as near equal) consecutive monthly instalments, with the first instalment due immediately.
Please note: if you withdraw from the course, you’re still liable to pay the full tuition fees and agree to all the planned instalments being collected. Only where the learner meets the conditions of our refunds policy can we refund any remaining fees.
You should turn up to the centre where your course is held on the advertised start date. You will be asked to complete a learner agreement and learner record, which is required for funding the course and helps us to provide the support you’ll need while studying with us.

To ensure you get the best learning possible, we’ll ask you about your previous learning experiences and look at what support you may need. We will explore what you want to get out of your learning programme to help us assist you in your development.
Please try to attend all classes punctually and regularly. If you're unable to attend a class you should let your centre know by telephone or email as soon as possible.

If you’ll be absent for a number of weeks, but intend to return, please let your course tutor know.