also known as: Potholes, Road maintenance.
Potholes are defined as a defect in the highway surface, which is surrounded by surfacing material on all sides. They can develop over short periods of time and depending on the size, depth and location there will be a greater or lesser risk to the general public. The response of the County Council will be dependent on the severity of the reported defect.
Please click below to report a problem to us:Report
a pothole or road maintenance problem here
Or you can contact
The A1, A19 and A69 within Northumberland are the
responsibility of the Highways Agency. Report potholes on these
roads by calling them on 0300 123 5000 or emailing
What happens after you report a problem?
If the issue is on one of our roads, then we will temporarily
repair the defect within 24 hours, if considered
to represent a serious risk to road users.
Other potholes that have been determined as to not
represent an immediate hazard but still have safety
implications will be repaired within 14 or 28
days, depending on the associated risk to the road
here to view our Transport Asset Management Plan policy and
Work continues to improve road network
Around 700 potholes a week are being cleared
in Northumberland as we continue work to improve the road
Following a pledge last winter to clear the
long-running backlog of potholes, teams of council staff
successfully filled in the outstanding repairs of 12,213 potholes
by the end of June 2014 – a figure which stood at more than 32,000
in May 2013.
The ‘potholeometer’ shows the number of
potholes identified and the numbers repaired to date. Since
April 2014 we have repaired over 57,500 potholes. In January
we reported that there were just over 6,000 outstanding pothole
repairs, but through the significant work we have undertaken in
recent weeks this has been reduced to 2,600.
Councillor Ian Swithenbank, policy board
member for streetcare and environment said: "As with many local
authorities, we have seen our road network deteriorate due to
long-term under investment, exacerbated by a series of severe
“The Council recognises the importance of
maintaining this network and has, over the past two years, invested
heavily in additional resources to help tackle the issue. We are
currently carrying out more work on the county’s highways than we
have seen for many years and recently topped the poll in the ‘most
improved county council’ category in the Highways and
Transportation public satisfaction survey 2014.
“Since April 2014 we have repaired over 57,500
potholes and once the weather improves we will be starting on a
surface dressing programme for the roads, meaning highways will be
smoother and repairs last longer.
"With over 5,000kms of road to look after and varying
weather conditions there will always be peaks and troughs in the
cycle of repairs but we want to be open and transparent and show
people our progress."