Index of information on this page

• Northumberland County Council
• The Highway Agency
• Report a problem
• Potholes on A1 or A19
• Inspections
• Verge maintence

Northumberland County Council 

Northumberland County Council carries out planned inspections of all adopted roads with additional ad-hoc inspections being undertaken following reports of damage. 

Any repairs considered necessary are carried out within timescales determined by risk assessment, based on the type of road, the amount of traffic using the road and the nature and extent of the defect.

The Highway Agency

The Highways Agency look after trunk roads, that is the A1, A19 and A69, through a range of partnerships with service providers, namely AONE and RoadLink.

Reporting a problem

To report a road defect, please contact us on 0845 6006400. or email us at ask@northumberland.gov.uk with as much detail as possible about the defect. This is also the number to be used for reporting defects on the A69.

• Click here to report a pothole online

Potholes on A1 or A19

Both the A1 and A19 within Northumberland are the responsibility of the Highways Agency. We do not plough or grit these roads.

You can contact the highways agency as follows:

• Telephone: 0300 123 5000 (this is the preferred method)
• Email: ha_info@highways.gsi.gov.uk 
• Website: http://www.highways.gov.uk/traffic/traffic.aspx 

Inspections

We inspect every adopted highway on a regular basis. Any area of road or pavement which the inspector thinks is or may become an imminent danger to road users or a pedestrian is noted and a repair arranged.

If during this inspection any streets are judged to need more extensive treatment they are listed and their condition is further assessed at a later date.

Each year we carry out surveys to assess the condition of the roads and pavements, in accordance with national standards. This then provides us with the information needed to draw up the Council's annual structural maintenance programme.

The Council has a responsibility to keep the roads and footpaths safe to use.

Verge maintence

The Council arranges grass cutting in-house or via external contractors. Funding is allocated annually through the routine highways maintenance budget to ensure that grass cutting is continued throughout the growing season.

In rural areas, a number of grass verges have rare or endangered species of flora/fauna and here the grass cutting regime is tailored to suit, to help promote and encourage biodiversity.