Contact us

County Hall
Morpeth
Northumberland
NE61 2EF
Tel: 0845 600 6400
Fax: 01670 620 223
Opening Hours:
Monday to Friday
Call us: 8am - 7pm
Visit us: 9am - 5pm

Housing benefit - change of circumstances

If you currently receive Housing Benefit and/or Council Tax Support and you or any member of your household has a change in circumstances, you must let the Benefit Section know as soon as possible

Change of Circumstances

 

If you currently receive Housing Benefit and/or Council Tax Support and you, or any member of your household has a relevant change in circumstances, you must let the Benefit Section know as soon as possible as it may affect your benefit entitlement.

 

If the change is likely to result in increased benefit, you must tell us within one month of the change, or the change will only take effect from the Monday following the day you tell us and you may lose out on benefit. 

If the change results in the overpayment of benefit to you, we have the power to recover the overpayment from you. 

Please download a change of circumtances form, complete and either post or fax the completed form to the address below. 

 

Below are some examples of changes that you must tell us about straightaway

 

Changes to the money you get

  • you start or stop getting Income Support, Job Seekers Allowance, Employment Support Allowance
  • you start or stop getting Tax Credits
  • the money you or your partner gets increases or decreases
  • the money non-dependants get increases or decreases
  • there are any other changes in the money people in your home get.

 

Changes in your home

  • you change your address. 
    If you move address within Northumberland you may download a change of address form here
  • the number of people in your home changes - for example, someone has a baby
  • a partner comes to live with you
  • a partner leaves

 

Other changes

  • you, or your partner, go into hospital for more than 6 weeks
  • you, or your partner, become a student, or stop being a student
  • the amount of savings or capital you have changes
  • any of your children leave school or leave home.

In all cases it is your duty to notify us of any change in your circumstances.

 

How to inform us of your change

 

You must notify us of your change in writing.  Therefore you may either; 

Benefit Section, Northumberland County Council, Wansbeck Square, Ashington, Northumberland NE63 9XL

or;

 

It is important that you provide us with the original proof/evidence that supports your change in circumstances where appropriate, for example payslips, bank statements or birth certificate.

 

If you require further help or information please telephone 0845 600 6400.

 

Useful links

 

You may use our benefits calculator to see how your change in circumstances may affect your benefit. Benefits Calculator

 

You may also find the following sites useful: 

Citizens Advice

Gov.uk

Department of Work and Pensions

Money Advice Service

 

Contact Details

 

Benefits SectionIRRV

Northumberland County Council

Wansbeck Square

Ashington

Northumberland

NE63 9XL

Telephone: 0845 6006400

Fax: 01670 620098

email: benefits@northumberland.gov.uk