Contact us

County Hall
Morpeth
Northumberland
NE61 2EF
Tel: 0845 600 6400
Fax: 01670 620 223
Opening Hours:
Monday to Friday
Call us: 8am - 7pm
Visit us: 9am - 5pm

Housing benefit

If you are on a low income, whether you're working or not, and need financial help to pay all or part of your rent, you may be able to get Housing Benefit. On this page you will find relevant information to see if you are entitled to Housing benefit

Important Changes

 

Council Tax Benefit will cease from 31 March 2013 and will be replaced by Council Tax Support.

 

Northumberland County Council has adopted The Council Tax Reductions Schemes (Default Scheme) (England) Regulations 2012 for the period 1 April 2013 to 31 March 2014 which will be based closely on the means-test Council Tax Benefit currently delivered. 

Council Tax Support for pensioners (persons who have attained the qualifying age for state pension credit) will be calculated in the same way as the current Council Tax Benefit scheme. 

Although Government funding will be reduced by 10%, none of these cuts will be passed onto benefit claimants.

If you currently receive Council Tax Benefit, this will automatically cease from 31 March 2013.  Council Tax Support will automatically be applied to your account from 1 April 2013.  You will receive a decision notice explaining what support you will receive towards your 2013/2014 Council Tax bill.

 

 

For a more accurate idea on how much Housing Benefit or Council Tax Support you may be entitled to please telephone 0845 600 6400 to speak to one of our advisors or alternatively call into one of our Information Centres.

 

New Claim

If you wish to claim Housing Benefit, Council Tax Support or require further information please click here.

 

Housing Benefit & Council Tax Support Calculator

You may wish to use our online benefit calculator which can give you an instant estimate of what you could claim based on the information you supply.  For further details on how to use our online calculator please click here.

 

Local Housing Allowance

Local Housing Allowance (LHA) is designed to be a fairer and simpler way of working out how much help with your rent we can give you.  For further details please click here.  

 

Backdated Claims

If there has been a reason which prevented you from applying for Housing Benefit at an earlier date you can ask for your claim to be ‘backdated’ so that it starts from an earlier date.  For further information please click here.

 

Discretionary Housing Payments

Discretionary Housing Payments (DHP’s) are for people receiving Housing Benefit who require further financial assistance with their housing costs.  For further details please click here.

 

Appeals & Re-considerations

For further information on how to appeal against a housing benefit decision, or request a revision, please click here.

 

Overpayments

An overpayment is an amount of Benefit that has been paid, but for which there was no entitlement under the Benefit Regulations.  For further information please click here.

 

Change of Circumstances

If you currently receive Housing Benefit and/or Council Tax Support and you or any member of your household has a change in circumstances, you must let us know as soon as possible.  For further details please click here.

 

Guide to financial support for disabled people

The calculation of Housing Benefit is dependant on a number of factors. 

For a more accurate idea on how much Housing Benefit you may be entitled to please telephone 0845 600 6400 to speak to one of our advisors or alternatively call into one of our Information Centres. 

For a general overview of other disability-related financial support information from Gov.uk,
please click here.

 

Visiting Officer Service

If you find it difficult to access our Information Centres we have Visiting Officers that may be able to visit you to help you complete any Benefit forms or offer advice.  Please contact 0845 600 6400 to ask for further details.

 

Language Service

If you would like any document in a different format or if you need any help with language or translations, please telephone 0845 600 6400 and we will do all we can to help. 

You may also wish to use the facilities available on all of our web pages including page translation, display and text size options.  Please see the links at the top of each web page.

 

Private Interview Facilities

If you require a private interview with a benefit assessor, please contact 0845 600 6400 where an appointment can be made in your local office

 

Benefit Fraud

If you would like more information on how to prevent benefit fraud, or would like to report a suspected benefit fraud, please click here.

 

Debt Help and Advice

For further information and advice, click here

 

Contact Details

For further information or specific help with information on this page, please contact us:

Benefits Section

Northumberland County Council

Wansbeck Square

Ashingtonirrv

Northumberland

NE63 9XL

 

Tel: 0845 600 6400

Fax No: 01670 620098

Email: benefits@northumberland.gov.uk

 

FAQ's

Please click on the links below to view our FAQ leaflets.

Appeals

Backdating

Discretionary Housing Payments

Landlords and Agents

Local Housing Allowance

Overpayments

Students