Private Water Supplies
A private water supply is one not provided by
a water supplier (such as Northumbrian Water Ltd.) and may come
from a source such as; a well, borehole, spring, stream, river,
lake or pond. The supply may serve only one property or several but
in either case it is essential the supply be well maintained to
minimise any risk to human health.
While mains supplied water is treated to
remove possible contamination most private water supplies are
Within Northumberland there are over 1000
private water supplies. There is a great range in the type of
supply and the number of outlets connected to it. Around 40% of
supplies serve only one property, 40% serve more than one and 20%
serve a commercial activity, such as a pub, hotel or B&B.
What should you do
to keep your water supply safe?
The first thing is to get some details on your private water
supply such as…
Who is responsible for the upkeep and maintenance?
- Where is the source?
- How does it get to your property?
- Is there any treatment?
- If it is treated is the equipment in good
order and serviced regularly.
Should you get your
The Council may monitor the supply for
chemical and bacterial quality under the Private Water Supplies
Regulations 2009, the number of consumers and use the water is put
to (is the supply just for domestic purposes or for a commercial
use) will affect how often it is tested.
If you think your supply is not up to the
standard that it should be then you can have it tested yourself at
a private laboratory or request the Public Protection service to
test it for you. Please note that both of these options would incur
a charge, which will vary depending on the analysis carried out.
However, if you have a concern that the supply may be affecting
your health, the investigation of your complaint and any associated
water sampling would not normally incur a charge from the
The charges the Council will make for work associated with
a Private Water Supply are shown in the leaflet on this