Complaints relating to conditions or working
practices within premises within the Council’s
jurisdiction will be investigated in accordance with out
There are wide range of complaints that the
council will investigate however if you have any concerns about the
health and safety practices in a particular premises or you are
being ask to undertake an activity where you feel your own personal
health and safety could be compromised then please contact the
Commercial team at Northumberland County Council.
The depth of investigation and method will
vary dependant upon the circumstances of each complaint.
Where the circumstances are perceived to present a significant risk
to the health and safety of employees or the public or where such
complainants meet strategic and/or local aims a personal visit
and investigation may be appropriate. In other circumstances
investigation solely by correspondence or telephone enquiries in
combination with written confirmation may be carried out.
We will always try to keep your details
confidential but on some occasions it may be necessary to disclose
them but we will always check with you first. Sometimes the
person concerned may guess who has made the complaint.
Should you have any concerns about health and
safety in a particular premises or be concerned about conditions or
working practices the please use the details on the right.