Transport for communities

Here you will find an introduction to community transport in Northumberland.

Community transport is usually developed for specific needs. It is run by volunteers for the local community on a not-for-profit basis.

Community transport users are generally able to access mainstream public transport, either because they have mobility difficulties or have no public transport service available to them.

This may be because of isolation in remote rural areas or because of low incomes. These community transport users would otherwise experience social exclusion.

The council’s role in community transport widens social inclusion by improving access to work, learning, and health facilities. We work alongside the North East Ambulance Service NHS Trust in order to optimise the mis of transport solutions offered.

Community transport operations in Northumberland are:
  • registered companies or charities who prioritise transport for those who need it most.
  • social enterprises with a clear mission:
    • this allows them to generate their own income by providing services, by applying for grant aid, or via donations.
    • if any surplus is generated, it is reinvested back into the social enterprise.
  • operational due to input from volunteers, either in management or administration.

Community transport toolkit
Where communities have significant access issues, here you will find a toolkit to maximise public transport and access in the community:

Please click here to view our community transport toolkit.
Northumberland has client groups with many different community transport needs across the county.

To satisfy the demand of these client groups, community transport services in Northumberland include:
  • Group transport:
    • This is referred to as ‘Section 19 Minibus Permit Work’.
    • It can include a dial-a-ride service for registered users, but not to the general public.
  • Local bus services:
    • This is referred to as ‘Section 22 Minibus Permit Work’.
    • Local buses run to a schedule and are open to any fare-paying passenger on a not-for-profit basis.
  • Voluntary or community car schemes:
    • This includes volunteers providing transport in their own cars for eligible users.
    • Journeys are organised by a co-ordinator, and the car owner receives a contribution towards the running costs.

Community transport services in Northumberland

Adapt North East
  • Areas covered: countywide
  • Tel: 01434 600599
  • Click here for more information about Adapt North East
Adapt North East also run the Getabout Access Scheme:

Getabout Access Scheme Bell View North East Equality and Diversity Ltd. (NEED) Upper Coquetdale Community Transport (UCCT)