Here we provide information and links to find your nearest car park, check charges and restrictions, apply for a parking permit or blue badge and pay your penalty charge notice.
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An ‘informal representation’ – is what we call a challenge made any time up to receiving a ‘notice to owner’.
If you don’t pay the penalty charge or appeal to the Traffic Penalty Tribunal before the end of the period outlined on the notice, we’ll send a charge certificate confirming that the fee has increased by 50%. You can’t appeal any further at this stage.
How much do I have to pay?
The cost varies depending on the seriousness of the offence:
high - £70 e.g. parking on double yellow lines
low - £50 e.g. not displaying a pay and display ticket
Both fines will be reduced by 50% if paid within 14 days.
Can you explain what the different terms in the PCN process mean?
Full details of the terms used in the PCN process are in our glossary of terms.
Can I have more information on the process?
Full details of how to challenge and what happens to a PCN are explained in the attached guide.
A guide to the Penalty Charge Notice appeals process
Where can I find more information & advice?
Motorcycles are exempt from charges when parking in on-street and off-street pay and display bays.
Motorcycles are also exmept from displaying a disc in disc parking places.
Please note that Motorcycles are NOT exempt from the time limits in force in the place where they park.
Where possible motorcyclists should aim to park within designated motorcycle bays, however where this is not possible, they can park within a marked parking bay.
For example a motorcycle may park in an ordinary bay within a 3 hour time limited disc parking car park. They do not need to display a parking disc but they must not park for longer than three hours.
Motorcycles cannot park within disabled bays, loading bays, taxi ranks, on yellow lines, bus stops, residents only streets, permit holders only bays (without a permit) or adjacent to a dropped kerb.
Apply for a pay and display parking permit
If your badge is lost or stolen, please complete the replacement blue badge application form.
Return the application form to the address shown on the form, with a new passport photo for the replacement badge.
We’ll contact you by telephone to take payment of £10 for the replacement badge.
You can also call into one of our customer information centres for assistance.
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