Find out about referring young people to Kyloe House, as well as information about the support and services the facility provides.
Ofsted key points
The children's home provision is good because:
There are high-quality relationships between staff and young people. Staff are excellent role models for young people. They provide good support and guidance and encourage positive social skills and behaviour, which form the foundations for the good-quality individualised work undertaken.
The overall quality of teaching, learning and assessment in education is good with some outstanding aspects. This leads to good progress by young people in improving their knowledge of English and mathematics and achieving their agreed learning goals.
Healthcare, including mental health care, is of a good quality, ensuring that young people’s needs are assessed, planned for and met.
Good-quality work is undertaken to help, guide and support young people to make progress and return to community living.
A stable, knowledgeable and well-led staff team is supported by managers who have high aspirations for young people.
If you have a young person moving on from Kyloe House, please complete the online survey.
Kyloe House feedback survey
Feedback from parents and professionals:
A social worker stated that ‘One of the home’s strengths is the quality of the relationships they form with young people.’
They kept her safe:
The parents of a young person told an inspector, ‘They have kept her safe and helped her to change some of her views.’
Kyloe House is my go-to provider:
A team manager from a placing authority commented, ‘Kyloe House is one of my go-to providers. I always feel confident when working with them. I recommend the placement to others.’
Working in partnership:
Identifying need, developing plans, case management and working towards transition are areas that are well coordinated. Young people benefit from receiving a multi-agency approach to their care. A team manager commented, ‘They are very receptive to joint working programmes’
Make a referral
To request a place at Kyloe House for a young person you are working with, please complete the Kyloe House referral form. The form includes guidance notes but if you have any questions, please contact us on 01670 758900.
Kyloe House referral form
For further information, download our notes for placing social workers
Why young people stay with us
Young people join us at Kyloe House for many reasons:
- challenging and/or criminal behaviour
- family breakdown
- risks to themselves and others
- remanded by the courts to reside in secure accommodation
- actual abuse or serious risk of abuse
- absconding and placing self and others at risk
Young people are placed in a secure home under the Children Act 1989, Section 25
or section 70 of the Children (Scotland) Act 1995
. The young people may also be, or have been, the subject of a:
- care order
- interim care order
- emergency protection order
- child assessment order
Many young people have experienced rejection, significant loss or change. Some may have suffered emotional, physical or sexual abuse. Kyloe House’s staff have the skills to engage with young people through their understanding of child development and relationship skills.
Accommodation & facilities
Kyloe House was purpose-built in 1997 and is set in a rural location in well-maintained grounds. The home creates a caring environment within the parameters of a secure home. The décor and furnishings are kept to a high standard through a child-centred planned maintenance programme.
All bedrooms are single occupancy with an en-suite bathroom and quality, built-in bedroom furniture incorporating a study area for young people.
There is a large, well-furnished living space, a smaller relaxation lounge, bathroom and toilet facilities, and a unit kitchen for food preparation when risk assessment allows.
Otherwise, the main kitchen provides a high standard of food. There is access to a yard with a well-established garden on each unit. Each unit has adequate staff sleeping-in and office areas.
Kyloe House has an excellent range of facilities to help support and develop young people:
- fitness suite
- multi-media and music centre
- sports hall and climbing wall
Education from Kyloe House School
The Ofsted ‘good’ rated team consists of six full-time teachers, including a head of education, deputy head and supporting daily care staff.
We provide individualised education programmes for each young person, which is broad, balanced and differentiated according to age, ability, aptitude and any special educational needs.
Young people can access:
- the National Curriculum
- a range of appropriate externally accredited qualifications, including GCSEs.
- vocational education provision is offered when appropriate, including practical work experience whenever possible
- careers advice and guidance
The curriculum is supported by high-quality teaching materials. Each young person’s general progress and wellbeing is promoted by teaching staff through:
- guidance and advice on education, social and careers matters
- recording and reporting the personal and social needs of the young person
- communication and co-operation with people and/or bodies outside the establishment
- participating in meetings arranged for any of the above
Full educational assessments will be provided for anyone admitted to Kyloe House, together with a report on educational progress and attendance as required for reviews and case conferences.
The school and care team work together and are committed to raising the achievements of young people and improving their life chances. Dedicated care staff support in classrooms during the educational day.
Special educational needs (SEN)
Young people with statements will have their arrangements reviewed in accordance with the SEN code of practice. Appropriate arrangements will be made by the Northumberland local education agency (LEA) when a young person without a statement needs an assessment before leaving Kyloe House.
Group work & activities
Kyloe House provides activities and educational-based work in many areas. The following is a list of some of the groups regularly taking place. The team is proactive in setting up new groups and activities based on young people's interests:
- Go Girls and Boys’ Own (raising young people’s self-esteem)
- art club
- hockey club
- debate club
- offending behaviour group
- knife crime group
- gardening club
- sessions run by local fire and rescue service
- knife crime sessions facilitated by local police
- team building activities and projects
After school hours, the care team provides an evening plan incorporating group and 1:1 sessions. Smaller activities are organised to help improve young people’s group living skills. Activities are monitored monthly to make sure there is lots of variety and all our young people are encourage to get involved. Popular activities include:
- treasure hunt
- Deal or No Deal
- projector art
- glass painting
- cones (a football-based game created by current residents)
Young people have the opportunity to work towards a young sports leader award that enables them to gain skills and a certificate in sports coaching.
Kyloe also houses a state-of-the-art gym climbing wall, where they can experience physical and mental benefits from climbing. They also learn to support their peers, build trust and care for equipment.
Specialist support services provided
We believe the transition from secure care back into an open setting is a crucial part of a young person’s care plan. Therefore, we offer a comprehensive mobility package where secure criteria can be ‘tested’ and young people can be re-integrated into society.
It’s fully risk assessed and supported by Kyloe House staff and has proven a successful and important tool. Details will be discussed at each young person’s post admission meeting.
We offer a full health assessment for all young people, including an assessment on admission carried out by our school nurse. We have long-standing working arrangements with many local health facilities to ensure young people receive treatment, including:
- referral to the local GP (where all young people are temporarily registered) is arranged if necessary
- dental check-ups and treatment
- eye and hearing tests
- pregnancy support with excellent links to local maternity facilities
The team is dedicated to improving the wellbeing of young people in a variety of ways.
New resident psychological screening
Every young person receives a psychological screening from the forensic mental health service, which helps us understand how we can best work with each individual. It includes recommendations for further assessment to the placing authority, which may choose to seek further assessment. The team visits twice a week so staff and young people can use the facility at various stages of a young person’s stay.
Dedicated link-work team
Each young person is allocated a link-work team. This team is responsible for delivering work that has been identified by the placing authority. The work aims to reduce risk taking and increase self-esteem.
Ongoing staff wellbeing focused training
Staff have been trained to support the emotional health and wellbeing of looked-after young people, promoting positive mental health and high self-esteem.
We believe sex and relationship education (SRE) is crucial for young people coming into secure accommodation. Support for sexual health and relationship issues is available for all residents. An SRE programme runs regularly in Kyloe School and we have specifically trained staff who can discuss issues with young people.
We also support visits to a local 1:1 clinic and have facilities in Kyloe House to treat some of these issues on site.
SORTED! Drug and alcohol education
Locally based SORTED!
offer all young people at Kyloe an educational needs assessment followed by tailored intervention. Each session held is documented and sent to Kyloe House, enabling progress to be monitored. This includes tier two work where more specific intervention is required. SORTED! also run the ‘R U Thinking’ sex and relationships course on a regular basis in Kyloe House school.
All young people develop important life skills during their stay at Kyloe House through education and our links with our vocational training partners. The team encourage independent living skills development and promote positive group living.
Care and service planning
We support young people to participate in their care planning and to express their views maturely. Meetings are held weekly where young people are encouraged to contribute to the unit and how it functions.
Many young people have the opportunity to be involved in staff recruitment as the young person’s panel is an important feature of Northumberland County Council’s recruitment process.
Support for the placing local authority
The team aim to support the placing authority by hosting all required meetings, including a monthly action planning meeting. Our support is underpinned by the following meetings:
- post-admission meeting (up to 48 hours after admission)
- secure accommodation review (28 days after admission)
- looked-after child review
- action planning meeting (monthly)
The team and our partners
The Prince’s Trust
We work in partnership with The Prince’s Trust to deliver the XL club. The XL club is an informal initiative promoting educational achievement to young people who may have experienced barriers to success.
We have two XL advisors providing residents with opportunities to succeed and gain recognition for their skills. The group uses initiative and group work-based sessions to build up qualifications such as ASDAN awards
We have been praised for having the highest standards of work and some of our residents have achieved gold awards and continued to excel beyond this.
Local authority designated officer (LADO)
The role of the LADO is set out in the HM Government guidance Working Together to Safeguard Children (2013)
. The Northumberland Safeguarding Children’s Board
(NSCB) has procedures for managing allegations against people who work with children, for example, those in a position of trust.
The LADO works within children’s services and is alerted to all cases where it is alleged a person who works with children has:
Click here for further information about the LADO.
Independent reviewing officer (IRO)
- behaved in a way that has harmed, or may have harmed a child
- possibly committed a criminal offence against children
- behaved towards a child or children in a way that indicates they are unsuitable to work with children
The IRO has a key role in improving care planning for looked after children. They also challenge delays in a child’s care plan which would have a negative impact on their life.
Regulation 33 visits are carried out on a monthly basis. These are undertaken to assure Ofsted and ourselves that the young people living in our care are receiving good levels of care which maximise their outcomes in life.
Our participation and advocacy officer, Robin Craig, is available for looked-after young people who need advice, support or information. Young people can also express their views about the services.
or call 07785 573426.
Other supporting organisations
Young people staying in Kyloe House benefit from a number of agreements with outside agencies. We have worked with the following agencies:
- Army Careers
- Hang aerial dance – Dance City
- Them Wifies
- Youth for Christ
- Gibber Drama Group
- The Bruvvers Theatre Group
- Prison Service
- Youth offending teams
- Positive Futures (Sports coaching)
- North East forensic mental health unit
- Teenage pregnancy unit
- Youth Justice Board
- Artstone project
- Teen Talk
- Ambulance Service
- Reflex - exist to empower children, young people and young adults to break the cycle of offending and reoffending.
- The Kolvin Unit – A forensic service for young people with mental health difficulties and offending behaviour.
- The Children’s Commissioner
Visions & values
We aim to provide residential care in a stable environment which supports young people.
Our visions and values are:
- to deliver the service through a diverse, caring and skilled staff team
- to offer opportunities for young people to access external services supporting their health, social and educational needs
- to provide a positive group living experience, allowing young people to develop relationship-building skills and social skills
- to enable a return home or to develop skills for the young person to have accommodation choices in the future
- to work alongside families, education, health, youth justice and other agencies involved with the young person to gain an understanding of their needs and plan for appropriate intervention
- to provide clear care plans for young people throughout their stay in conjunction with their social worker and family
- to actively involve the young person in their care planning process
- to act as ‘good parents’ during the young person’s stay
- to provide a quality and best value service within the expected standards and regulations, as required by our various monitoring bodies including NCC, Ofsted and YJB
At the base of our vision and values, we understand although a young person’s right to liberty has temporarily been restricted, the young person’s rights to choice, privacy, independence, respect, dignity, partnership and liberty remain.
Empowering their sense and understanding of responsibility is an important part of their stay.