This page describes experiences of people who have been affected by abuse and is part of the See it, Report it! publicity campaign.
See it, Report it - Mary’s story
I’m 91 and I’ve been living in a care home for the past year because I couldn’t manage any more at home. I had a fall and broke my hip. Some nice ladies came to help me but I was very frightened of being on my own.
I used to ring my neighbour quite often because I didn’t want to bother my daughter but she complained and eventually I had to give up my home. The care home was alright to start with. Most of the staff seemed friendly but some of the night staff were quite nasty.
They used to ignore me and the other residents. If I asked for help they just ignored me or made me wait for a long time if I needed to go to the toilet or needed a drink or something like that. I wake up quite early and no-one would see if I wanted a cup of tea but I didn’t like to complain.
I decided to tell my daughter I wanted to move to another care home and the whole story came out. She was very upset and she reported these problems to the manager. They had a big meeting in the care home to sort everything out. My daughter went along because I didn’t want to and I had to tell the social worker who came to see me what had been going on.
The night staff who’d been nasty left the care home and everything’s fine now and I’m happy here. The care home have apologised to us all.
See it, Report it- Peter’s story
My name’s Peter. I’m 32 years old, and I live on my own in a small flat.
I was diagnosed with bipolar disorder when I was 21 and put on medication. I have a psychiatrist and my community psychiatric nurse Jack comes to see me to see how I’m doing.
Sometimes I feel really down, really depressed, and when I’m like that I don’t get out of bed or bother to get washed, dressed, shave or go shopping.
I had an old friend from school, Jason, and he offered to do my shopping and it was a massive help. To start with, he always gave me my change but after a while he stopped and I felt too awkward to ask about it. Then he started borrowing money and not giving it back. At first it was £10, then it was £30 or £40.
One day £50 went missing from my flat and Jason was the only person who’d been round for a couple of days, so
I asked him for it back and he got really nasty, he was shouting and screaming, and after that he was really funny with me. When he wasn’t being off with me, he was ignoring me.
I didn’t know what else to do, so I rang the Crisis Line. They thought Jason might be taking advantage of me and they put me in touch with adult services.
I spoke to a social worker who listened to everything I said, asked if I would like someone to investigate it and I know Jason and me go a long way back but if someone’s stealing from you then it’s just not right.
The police and the social services were involved. There was a meeting. They asked me if I wanted to go but I didn’t, so my nurse Jack told me what had happened.
The next time Jason took my money, the police caught him and I got my money back. And now, when I’m not well, I have a care worker who comes to help me instead.
See it, Report it - Wendy’s story
My daughter Wendy is 50 years old and has a learning disability. She moved out and went to live in a house with three other people with learning disabilities about 15 years ago, and it was wonderful for her to have her independence.
There are some staff who come and help her with shopping, going to the bank and looking after the house but Wendy can do things on her own too. She can get the bus by herself and she comes to see me every Tuesday.
She likes to go to the local day centre to see her friends. She makes things to sell like birthday cards and they have trips out and things like that.
Then a little while ago she refused to go but she wouldn’t say why. She was upset and tearful. In the end, she told me there was a new man that had started going to the day centre and that he’d touched her in places she did not like. She hadn’t said anything because she was frightened she’d get into trouble.
I was furious, absolutely furious, so I rang the day centre straight away. They reported the matter through adult services and everything was looked into.
I attended some meetings with my daughter. The police were there too. The social worker called this a “strategy". Wendy told the social worker what had been happening and everything was sorted out. The man doesn’t go to the day centre anymore.
My daughter’s so much happier now, she’s started going back to the day centre and she’s getting back to her old self again. The social worker and I have told her what to do if anything like this happens again.