If you are unable to complete the online form, provide the relevant information, or have further questions please contact us on 0345 600 6400 and we will be able to help you and/or help you make a claim over the telephone.
The Council has introduced a further discretionary scheme that can provide £500 in exceptional circumstances for people who don’t meet the conditions of the national scheme.
No. We are only able to make payments into an account in your name. If you do not have a personal bank account, please contact us and we will look at other payment methods.
The council is not involved in the set-up or operation of tests, including their locations.
It was announced on 30 July 2020, that if you show symptoms of coronavirus, or if you test positive for the virus, you must self-isolate for 10 days.
When to self isolate and how long to self isolate
If you test positive for coronavirus, the NHS Test and Trace system will ask you to share your most recent contacts with them. This allows your contacts to be 'traced' via this service, and they will be informed that they have recently been in contact with someone who has tested positive for the virus. They can then self-isolate for 14 days to stop the spread.
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