Bulky waste

Bulky waste is household waste you can’t fit into your rubbish bin e.g. sofa, freezer, washing machine.

This page provides information on how to dispose of your bulky waste items.

You can dispose of bulky waste items in various different ways:

  • Look for organisations and charities on our reuse and recycle page to see if any can make use of your items. Some will collect for free.
  • Take most of your bulky waste items to one of our household waste recovery centres for free.
  • Use our bulky waste collection service. We can collect a variety of items from the edge of your property for a charge based on the number of items. Concessions are available. See below for details on what we can and can’t collect.
  • Use a private waste removal company or hire a skip

For commercial waste (waste generated as a result of carrying out a business), see waste and recycling advice for businesses.

Details about our bulky waste collection service, qualifying items, prices and concessions.

If you need help putting your bulky items out, we may be able to offer an assisted collection. Please let us know if you require assistance at the time of booking. You will need to give a short explanation of why you are unable to move your items out of your property.

Read our terms and conditions

Check the list below to see if we can collect your bulky waste.

All those listed are classed as one item. Loose materials must be bagged or bundled and light enough for one person to lift safely or it won’t be collected.

If you don’t see your bulky waste item listed, then please check the list of items we don't usually collect below.  In some instances we may still be able to collect those dispose of the items for a quoted and agreed fee.

  • Sofa
  • chair
  • pouffe/stool
  • table
  • coffee table
  • cabinet
  • sideboard
  • bathroom cabinet
  • mirror
  • office chair
  • office desk
  • cot
  • bed (mattress and bed frame)
  • dressing table
  • chest of drawers
  • television
  • stereo
  • DVD player
  • computer
  • computer monitor/screen
  • laptop
  • mobile phone/accessories
  • printer
  • shredder
  • small electrical items e.g. kettle, toaster, hair dryer, straighteners
  • fridge / fridge freezers and or freezers (max size 1m x 1m x 2m)
  • cooker
  • cooker hood
  • washing machine
  • tumble dryer
  • tools
  • table
  • chair
  • bench
  • lawnmower
  • bike
  • trampoline (must be dismantled)
  • swing (must be dismantled)
  • car body parts e.g. car battery, tyre
  • Radiator (no asbestos)
  • carpets - one roll under 6ft in height (for larger carpets contact us for a quote)
  • buggy/pushchair
  • stair gate
  • exercise equipment e.g. treadmill, exercise bike 
  • bagged items e.g. one bag (light enough for one person to lift) of household waste or garden waste

We’ll collect textiles such as bags of clothes and curtains for free if you are also paying for other things to be collected. This excludes duvets and pillows, which are charged by the bag.
Before booking a collection, read our terms and conditions
  • fridges and/or freezers greater than 2m x 1m x 1m (NB. comment below about quotes)
  • boiler
  • rubble
  • plaster and plasterboard
  • fixtures and fittings e.g. coving, dado rails, doors, door frames, window frames, light fittings
  • piano
  • fence panels/timber
  • greenhouses
  • sheds
  • soil
  • kitchen units or sinks
  • bathroom suites
  • toilet
  • bath or bath panel
  • shower (cubicle or tray)

We may be able to provide a quote for removal of these items. Contact us for more information.

We can remove small amounts of hazardous household waste (terms and conditions apply) such as asbestos, some garden pesticides and flammable solvents. See our hazardous waste collection service for details.

We can quote for removal of your plastic oil heating tanks but they must be cut in half, disconnected from pipe work and completely empty of oil. Alternatively, cut and clean as mentioned and take them to your household waste recovery centre.

Contact us for more information.

For metal oil tanks you will need to contact a specialist company, such as Oil Tanks PlusCrown Oil Environmental or Atlantis.

Collection price is determined by how many items you have and whether you are eligible for concession. See below for details.  

**Please note that these prices are for householders who wish to have waste removed from their own home.**

Landlords and property developers should contact us for a quote.


Number of items Price for collection Concession rate *
1 £17.00 £12.75
2-4 £34.00 £25.50
5-8 £68 £51
8+ Please contact us for a quotation. No concessionary rates


*We offer a 25% concession for residents who are claiming the following benefits (this does not apply if your job requires a quotation):  

  • council tax support
  • housing benefit

If you are eligible for a concessionary rate, you must book by telephone or in person as you will be asked to provide evidence.

Before booking a collection, read our terms and conditions

You must inform us if you wish to cancel your collection. Please do this as soon as possible, so we don’t waste time and fuel.

Unfortunately, once a booking has been made and paid for it can't be amended. If you have additional items to collect, you'll need to contact us again and to make a further booking. This is due to the space allocation on the collection vehicle.

Call us on: 0345 600 6400. Please have your reference number handy when contacting us.

If you are eligible for a refund, we will issue you a cheque.

Before booking a collection, read our terms and conditions

  • Put the items for collection outside your property.
  • Place items as close as possible to where your wheeled household waste bin is collected.
  • Items should be in an area that is easily accessible and not likely to cause injury/inconvenience.
  • We may be able to can collect waste from just inside your property if you are unable to place it outside or if this will cause an obstruction. You must be present and will be asked to sign an insurance disclaimer for any accidental damage that may be caused. Please inform us of this at the time of booking.
  • If you live in a flat, items must be left on the ground floor outside the building and easily identified.
  • Bag any loose materials, ensuring they are light enough for one person to carry, or unfortunately we will not be able to take them.

Read our terms and conditions

Book by phone, online or in person at a customer information centre.

When you book, choose a collection day for your bulky waste and we will collect it between 7am and 5pm.

If you are booking a concession collection you must book by telephone or in person, as you will be asked to provide evidence of eligibility .

Quoted collections must be booked by telephone or in person. Concessionary rates do do not apply.

Ways to book: