Bulky waste is any waste type that is too large to be disposed of via our regular waste collections. This can be anything from garden furniture, televisions, fridges, and carpets.
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Currently we are not collecting large items as they can not be safely collected by a single operative. We are still collecting other items to help residents dispose of any other excess waste that they have on their property.
You can dispose of bulky waste items in various different ways:
Bulky waste from HWRCs (tips) is delivered to waste transfer stations where materials are sorted into suitable end destinations (i.e. recycling, energy from waste plant, or landfill). A greater degree of segregation is achieved with the bulky waste collection service as council staff are able to segregate white goods, TVs etc. from general bulky waste. This cannot be done to the same extent with skips from the HWRCs.
PLEASE NOTE: Due to the current COVID-19 situation, a modified bulky waste collection service will be re-introduced from Monday 4 May 2020.
You may be eligible for assisted bulky waste collection. If you feel as though you need assistance, please call us on 0345 600 6400 to discuss.
If you are unsure of anyone who comes to collect your waste, you can always check their details on the Environment Agency website below:
Please click here to check the register of waste carriers, brokers and dealers.
PLEASE NOTE: You don’t have to stay at home for us to collect any large waste items as long as you are able to get them outside, in an accessible location, by 7:00am on collection day.
We determine collection prices by how many items you have, and whether you are eligible for a concessionary discount.
The prices below do not apply to landlords and property developers. If you are a landlord or property developer who requires a bulky waste collection, please call us on 0345 600 6400.
*We offer a 25% discount for people claiming council tax support and/or housing benefits.
If you are eligible for a concessionary rate, you must book by calling us on 0345 600 6400, or in person at one of our Customer Service Centres. Please click here for details about your local Customer Service Centre.
Please click here for our terms and conditions.
For more information about our bulky waste collection service, please click on the blue drop-down boxes below:
To book a bulky waste collection, please use our form:
We may be able to provide a quote for removal of these items. Please call us on 0345 600 6400 for more information.
Concessionary rates do not apply to quoted collections.
We can remove small amounts of hazardous household waste (terms and conditions apply) such as asbestos, some garden pesticides, and flammable solvents. See our hazardous waste collection service for more information.
We can quote for removal of your plastic oil heating tanks but they must be cut in half, disconnected from pipe work and completely empty of oil (concessionary rates do not apply to quoted collections). Alternatively, cut and clean as mentioned and take them to your household waste recovery centre (HWRC). See our HWRC service for more information.
If you have any other queries, please contact us on 0345 600 6400.
For metal oil tanks you will need to contact a specialist company, such as:
When you book, please choose a collection day for your bulky waste and we will collect it between 7am and 5pm.
If you are booking a concession collection you must book by telephone or in person, as you will be asked to provide evidence of eligibility.
Quoted collections must be booked by telephone or in person. Concessionary rates do not apply to quoted collections.
How to book a bulky waste collection:
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