Bulky waste

Bulky waste is any waste type that is too large to be disposed of via our regular waste collections. This can be anything from garden furniture, televisions, fridges, and carpets.

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The latest information regarding bulky waste collections and how this service is operating during the coronavirus (COVID-19) outbreak.

This information was last updated on 3 August 2020.

As you may be aware we have been running a restricted service that has meant we can't collect all items we usually can. From Monday 3 August 2020 we can begin to collect more of your items. However, we still cannot collect large exercise equipment such as treadmills and exercise bikes.

Click here to use our bulky waste booking system

Please click here for more information about our bulky waste service.

Bulky waste is normally additional waste generated by a household that they need to dispose of, including waste types that are too large to be disposed of via our regular waste collections.

This page was last updated 3 August 2020.

You can also dispose of bulky waste items in other ways:

Look for organisations and charities on our reuse and recycle page to see if any can make use of your items. Some will collect for free.
- Please click here to see our reuse and recycle page.
Take most of your bulky waste items to one of our household waste recovery centres (HWRCs) for free.
- Please click here for more information about our HWRCs.
Use our bulky waste collection service. We can collect a variety of items from the edge of your property for a charge based on the number of items. Concessionary discount is available, but not for quoted collections.
Use a private waste removal company or hire a skip.

Do we recycle your bulky waste?

We try to recycle as much bulky waste as possible.

If, however, you fill plastic sacks with numerous items, there is no one to decide which items are recyclable and which aren’t.

If you would like your cans, plastic bottles, paper etc. to be recycled, then put these loose into your kerbside recycling bin.

Please click here for information on waste disposal and recycling for businesses.

To book a bulky waste collection, please use our form below:

Book a bulky waste collection

Our bulky waste collection service is designed for large items you would like to dispose of.

You may be eligible for assisted bulky waste collection.

If you are unsure of anyone who comes to collect your waste, you can always check their details on the Environment Agency website below:

Please click here to check the register of waste carriers, brokers and dealers.

PLEASE NOTE: You don’t have to stay at home for us to collect any large waste items as long as you are able to get them outside, in an accessible location, by 7:00am on collection day.

Please click here for our terms and conditions.

For more information about our bulky waste collection service, please click on the boxes below:

To book a bulky waste collection, please use our form.

Book a bulky waste collection

Bulky waste items we can collect

From Monday 3 August 2020 we can begin to collect more of your items. However, we still cannot collect large exercise equipment such as treadmills and exercise bikes.

PLEASE NOTE: The items listed below are classed as one item. Loose materials must be bagged or bundled and light enough for one person to lift safely or it won’t be collected.

If you don’t see your bulky waste item listed, see the list of items we don't collect, and whether we may still be able to collect/dispose of the items for a fee.

Furniture:

Electrical:

television
stereo
DVD player
computer
computer monitor/screen
laptop
mobile phone/accessories
printer
shredder
small electrical items e.g. kettle, toaster, hair dryer, straighteners
fridge / fridge freezers and or freezers (max size 1m x 1m x 2m)
cooker
cooker hood
washing machine
tumble dryer

Garden/garage:

tools
table
chair
bench
lawnmower
bike
trampoline (must be dismantled)
swing (must be dismantled)
car body parts e.g. a car battery or tyre

Miscellaneous:

radiator (no asbestos)
carpets - one roll under 6ft in height (for larger carpets please call us on 0345 600 6400 for a quote)
buggy/pushchair
stair gate
bagged items e.g. one bag (light enough for one person to lift) of household waste or garden waste

Textiles:

We can collect bags of clothes and curtains (for example) for free if you are also paying for other things to be collected.

This excludes duvets and pillows, which are charged by the bag.

Before you book a bulky waste collection for these items, please click here to read our terms and conditions.

Bulky items we do not collect

fridges and/or freezers greater than 2m x 1m x 1m (please see below for how to get a quote)
boilers
rubble
plaster and plasterboard
fixtures and fittings e.g. coving, dado rails, doors, door frames, window frames, light fittings
pianos
fence panels or timber
greenhouses
sheds
soil
kitchen units or sinks
bathroom suites
toilets
baths or bath panels
showers (cubicle or tray)

Quotes:
We may be able to provide a quote for removal of these items. Please call us on 0345 600 6400 for more information.

Concessionary rates do not apply to quoted collections.

Specialist bulky waste collections

We can remove small amounts of hazardous household waste (terms and conditions apply) such as asbestos, some garden pesticides, and flammable solvents. See our hazardous waste collection service for more information.

We can quote for removal of your plastic oil heating tanks but they must be cut in half, disconnected from pipe work and completely empty of oil (concessionary rates do not apply to quoted collections). Alternatively, cut and clean as mentioned and take them to your household waste recovery centre (HWRC). See our HWRC service for more information.

If you have any other queries, please contact us on 0345 600 6400.

For metal oil tanks you will need to contact a specialist company, such as:

Book a bulky waste collection by phone, online, or in person.

When you book, please choose a collection day for your bulky waste and we will collect it between 7am and 5pm.

If you are booking a concession collection you must book by telephone or in person, as you will be asked to provide evidence of eligibility.

Quoted collections must be booked by telephone or in person. Concessionary rates do not apply to quoted collections.

How to book a bulky waste collection:

Please click here to book a bulky waste collection online.

Cancellations

You must inform us if you wish to cancel your collection. Please do this as soon as possible, so we don’t waste time and fuel.

Unfortunately, once a booking has been made and paid for it can't be amended. If you have additional items to collect, you'll need to contact us again and to make a further booking. This is due to the space allocation on the collection vehicle.

Please call us on 0345 600 6400 to either cancel your booking, or to arrange another booking for extra items. Please have your reference number handy when contacting us.

If you are eligible for a refund, we will issue you a cheque.

To book a bulky waste collection, please use our form below: