The latest information regarding bin collections and how the service is affected by Coronavirus (COVID-19).

Easter bank holiday bin collections 

For the small number of households in the Hexham area whose usual collection day is Friday,  those collections will now take place on Saturday 11th and Saturday 18th of April.

This information was last updated on 7 April 2020

Our bin collection teams are still out and about, working to collect your normal household rubbish and recycling bins. We're also running our commercial waste service to businesses.

Please click here to see our alerts page, where we will update you on any issues we have with collecting your bins.

You can help by thoroughly washing your hands for at least 20 seconds before and after touching your bins. 

If someone in your household had symptoms for COVID-19, please make sure their waste is also double-bagged, the handles of each bag are tied, and is stored for 72 hours in a place not accessed by people/pets before putting in it your bin.

We will respond to advice from the government and Public Health England, and will keep residents informed of changes to our waste services. 

All 12 Northumberland Household Waste Recovery Centres are closed as of 8am 24th March 2020 until further notice.

If you suspect that someone has the Coronavirus, here is the government advice on what to do with their waste, and how to clean any areas where they have been:

• Click here for the government's latest advice regarding waste and Coronavirus.

The latest information regarding garden waste collection in Northumberland during the coronavirus (COVID-19) outbreak.

Easter bank holiday bin collections 

On the week starting Easter Monday (13 April) all bin collections will run one day later than normal, so collections due on Monday will take place on Tuesday and so on, with Thursday collections being done on Friday. Please have your bins out by 7am on the day of collection.

For the small number of households in the Hexham area whose usual collection day is Friday,  those collections will now take place on Saturday 11 and Saturday 18 of April. 

PLEASE NOTE: Due to the current circumstances, no new customers will be eligible for the garden waste service. Please do not attempt to apply for a garden waste bin at this time.

 

This information was last updated 9 April 2020.

We're pleased to confirm our teams will still be running a garden waste collection service from Monday 30 March.

Please put your bins out before 7am on your normal bin collection day. You can help us by thoroughly washing your hands for at least 20 seconds before and after touching your bins - as well as applying social distancing rules - this is really important. 

Remember - bulky household waste collections are currently suspended, and we'll confirm alternative collection dates as soon as normal services are resumed. 

Here you will be able to find when your bins will be collected using our waste collection calendar, as well as how to report a missed or damaged bin.

Easter bank holiday bin collections 

 

Bin collection dates

 

Bin collection times

 

Report a missed bin

 

 

Apply for assisted bin collection

 

New, lost, stolen, or damaged bins

 

Change your bin

Please see the lists below for more information on what to put in your household, recycling, and garden bins.

Please click here to view our Right bin, right thing leaflet.

For more information about what you can put into your bins, please click on the blue drop-down boxes for the relevant bin below:

Please see below for our answers to commonly asked questions regarding bin collection.

What should I do when bin collections are disrupted?

• Council Alerts Page
• Facebook
• Twitter
   

 

What happens if my garden waste bin is missed?