This page provides information on the amount of council tax you will have to pay through band charges, and how these are calculated.
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The Direct Debit option to receive the payment is now closed.
We will now be using the Post Office Payout Voucher scheme to enable you to receive your £150 payment from any Post Office.
Anyone who is eligible and has not yet claimed will be sent a letter over the next 2 weeks with information on how to claim at the Post Office.
If you have previously claimed using the online process and have not yet been paid it may be the case that we have been unable to verify the bank details that you supplied with your application. This can happen under various circumstances (ie. recently opened bank accounts or banks that have not signed up to the verification process). In these cases we will now be using the Post Office Payout Voucher scheme to enable you to receive your £150 payment from any Post Office Branch.
We also ultimately have the option of crediting your council tax account with £150 as a last resort to make sure you get the money that is due to you.
The Council will never request your bank details for this payment by telephone.
If you have any issues accessing the link provided in the letter, please first check the spelling of the link before contacting the number below.
If you need assistance to complete these applications, please call 0345 600 6400 during office hours (Monday to Thursday 8:30am to 5pm and Friday 8:30am to 4:30pm)
If you have any queries in relation to these matters, please email: Energyrebate@northumberland.gov.uk
You will receive £150 energy rebate if:
* If you receive council tax support you are still eligible for the £150 payment
You will not be eligible if:
How the £150 will be paid to you
People who share paying the bills
Only one payment of £150 can be paid per property. Where the Council Tax is paid by direct debit the £150 will be paid to the account that is used to pay the Council Tax. Where the Council Tax is not paid by direct debit, customers will need to decide who is going to apply. We will pay whoever applies for the property, as long as the applicant is one of the liable parties for paying Council Tax.
What if I’m not eligible but I need help?
If you do not know your Council Tax band
Find out what Council Tax band your property is in:
How this affects paying your normal bill
You must continue to pay your Council Tax bill as normal on the dates shown on your bill for 2022/23.
How to pay your Council Tax by Direct Debit
You can switch to Direct Debit payments using the link below:
For adult social care authorities, council tax bills show two percentage changes: one for the part of the overall change attributable to the adult social care precept, and one for the part attributable to general expenditure.
The adult social care element represents an offer made by the Government to increase council tax to assist the Council in meeting expenditure on adult social care. The Council has taken up the option to raise an additional 2.25% in 2022-23 for adult social care. The additional 2.25% in relation to adult social care is calculated from the total council tax charge for the previous year and is not a 2.25% increase on the previous year's adult social care precept
For example, the Council’s council tax charge for a Band D dwelling in 2021-22 was £1,823.75 (made up of a general charge of £1,638.43 and an adult social care charge of £185.32) so the 2.25% additional charge for adult social care in 2022-23 is £41.03 (£1,823.75 x 2.25%). The overall charge for 2022-23 is a cumulative figure so the £41.03 is added to the 2021-22 charge of £185.32 to give a total charge for 2022-23 of £226.35 for a Band D dwelling.
Adult Social Care charge for 2022-23 – Band D
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