Here you will find your nearest council-managed car park in Northumberland and can check the charges and restrictions that apply.
This information was last updated on 12 October 2021
We now offer Pay By Phone facility in all of our Pay and Display parking locations.
Pay By Phone is used by many local authorities across the country. Users only need to set up an account once and then it can be used in all car parks where Pay By Phone is in operation. The service also offers additional benefits such as being able to extend parking sessions remotely. We recommend downloading the app prior to visiting our car parks if this is your preferred payment method.
Beware of fraudulent sites masquerading as PayByPhone on Google
We have recently become aware of several fraudulent companies masquerading as PayByPhone on Google. These companies are using advertising to trick people into visiting a website that pretends to be the PayByPhone site.
These sites require you to register then ask for your credit or debit card details and charge you a subscription. PayByPhone does not provide any subscription service and will never charge your card without your authorisation.
PayByPhone are working with the relevant authorities to have these sites removed, however, in the meantime we would urge you to exercise caution when providing your credit or debit card details online in case the site is fraudulent. Rest assured the authentic PayByPhone site remains a secure platform, which is PCI level 1 compliant - the highest level of security for processing payments. All cardholder data is heavily encrypted.
To avoid these scams, the safest and most secure way to use PayByPhone remains:
For further information on the implementation of Pay By Phone, please click here
Please note: Some free short stay car parks require a parking disc. You can get a disc from local businesses or council offices or use a disc from another council if you already have one. Find out about parking discs and check our parking location maps in the other parking location information section below.
Some council offices and local businesses remain closed due to Corona virus.
We have a range of pay and display and free coastal car parks from as far north as Berwick stretching down the Northumberland coast to Seaton Sluice.
Charges apply from 8am to 6pm, Monday to Sunday (including bank holidays)
You can park for up to 72 hours (Monday to Sunday including bank holidays) but you must remove your vehicle for a period of 6 hours or more before returning. Time limit applies to all types of parking bay.
The Terrace Car Park
Willmott Dixon Construction Limited has been appointed by Northumberland County Council to construct the new leisure centre located on the vacant land on Gas House Lane in Morpeth.
Construction activities will commence on 1st March and run until late 2022. The closure of The Terrace Car Park is necessary to house the construction site compound and will be unavailable for public use throughout the construction period. The Council has acquired a replacement long stay car park on Gas House Lane to mitigate any loss of town centre parking from the temporary loss of The Terrace Car Park.
Updates on the progress of the works will be located on the site hoarding.
Some council offices and local businesses remain closed due to coronavirus.
We allow mobile traders to sell certain goods in some of our NCC managed parking places, this is subject to the trader obtaining a licence granted by the council and a valid street trading consent.
The right to trade from these locations are awarded on a three-year cycle by way of submitting a sealed bid for each consecutive year in the period advertised.
Trading licences expire on 31 March at the end of the three year period.
To find locations where we allow trading together with what can be sold and when the licences are due to expire, click here.
Available Trading Concessions are advertised on the corporate contract portal: click here to visit the contract portal.
Please note: you need to register as a supplier before you can submit your tender.
Tenders will not be considered if there are any outstanding trading licence fees from any previous licence periods.
As the number of electric vehicles on the roads continues to increase, the County Council has agreed to introduce a user tariff for its electric vehicle chargers from Thursday 1st April 2021.
The new tariff will be 35p per kwh which will cover the cost of the chargers and installations, electricity and servicing, meaning the council can continue to invest in new EV charging points and support the continued growth in usage of electric vehicles in the county.
We hope this change will also encourage those with electric vehicles who can charge at home to do so, freeing up council chargers for those without home charging facilities.
There’s also been some cases of motorists “hogging” the chargers by parking up and leaving them, preventing others from being able to charge their vehicles.
The tariff is comparable with others in the north east and unlike some schemes there is no joining or membership fee – you only pay for what you take.
Drivers will be able to use either a contactless payment card, or a mobile phone app to access the chargers and pay the fee.
Across the county the council has now installed 37 charging points, including nine new ones at:
A further 12 chargers are in the process of being installed, with more units planned over the next year.
We’re also starting work on a strategy address the lack of kerbside charging for those residents who cannot install their own chargers on drives/garages, such as those in flats and terraced houses with no off-street parking.
This includes a pilot project where six selected locations across the county will each have four on-street charge points installed.
At rapid chargers there is a contactless payment terminal. Follow the on-screen instructions and swipe your card when prompted. At slow chargers use the VendElectric App to either scan the QR code or enter the code displayed on the charger. The app can be downloaded at the Apple Store and Google Play. Further details can be found at: https://www.rolecserv.com/charging-on-the-go
Any request for a dispensation or suspension will be reviewed against set criteria.
We are doing this because there has been a significant increase in requests to allow parking in all of our busy town centres and a notable increase of convenience parking for trades people. This has placed a great deal of pressure on our high demand town centre parking and we need to better manage this.
The procedure aims to protect the availability of public parking in our town centres and manage demand for kerb space across the County, it also explains when and where we will grant dispensations and suspensions.
We are changing the way that we grant parking dispensations.
From 17 May 2021 you will have to apply 3 days in advance for a dispensation to park and there will be a non-refundable £25 administration fee. You will not be able to park in contravention of a parking restriction unless you have been granted, and paid for, a dispensation.
A dispensation helps to ensure that trades people, businesses and utility companies can carry out their work safely whilst causing minimal disruption to others.
Parking dispensations allow a vehicle to park where there are restrictions in place to enable works to be carried out. A dispensation may only be granted for parking on;-
single or double yellow lines
resident permit parking bays
pay and display parking bays
time limited parking bays
It does not allow parking in bus stops, taxi ranks, school keep clears, disabled bays or where a loading ban applies.
Parking dispensations will only be granted in exceptional circumstances and for necessity, they are not intended to provide 'convenience parking'. For instance, a request to park a van for access to tools or materials will not be granted dispensation as these items should be loaded/unloaded before the vehicle is parked legally elsewhere.
A dispensation will generally be granted for:
Essential building/maintenance/repair works (where proximity to the site is essential)
A dispensation on a yellow line will normally be granted for one day only.
Dispensations in a permitted parking bay (pay and display, time limited, resident) may be granted for up to seven consecutive days, but for no longer.
Extensions will require new applications to be submitted to allow a review of the parking, traffic and safety situation.
On most occasions a dispensation can be planned well in advance, therefore we require a minimum of 3 working days notice.
We do appreciate there may be emergency situations where notice cannot be given however an application still needs to be made, approved and paid for. An emergency is anything that may cause harm or danger to persons or property.
From 17 May 2021, once we are satisfied that your request can be approved, a non-refundable administration fee of £25 is payable.
The dispensation will not be processed until this fee is paid. The fee covers the administration, processing and issue of the dispensation and any subsequent inspections.
A dispensation will only be granted for a maximum of 7 days and is vehicle specific. If a dispensation is required for longer, a new application and payment is required.
There is no discount for multiple vehicles, days, weeks or months or for periods of less than a day.
If the dispensation is to park for longer than normally allowed in a pay and display parking bay, a further charge will apply comparable with the parking tariff in place.
The dispensation will contain the vehicle registration mark and must be clearly displayed inside the windscreen at all times.
The dispensation is not transferable between vehicles or dates. Changes such as these would require a new application.
The dispensation will stipulate on which street or location the vehicle is allowed to park and the dates and times.
The dispensation does not permit parking anywhere else and will not guarantee a parking space in time limited/residential parking places (see ‘suspensions’ when requiring a specific parking space where restrictions are in place)
The vehicle must not cause an obstruction to other road users or pedestrians and must not be parked (wholly or partly) on the verge or footway.
Materials or goods must not be loaded/unloaded or deposited on the footway/public highway or passed across the footway/public highway if this would cause an obstruction to other vehicles or pedestrians.
If the dispensation is placed in a different vehicle to the one stated, or if it is changed or altered in any way, then it will be deemed invalid and a Penalty Charge Notice may be issued.
The vehicle must be moved on the request or instructions of a Police Officer, Civil Enforcement Officer (CEO) or Council officer. If the vehicle is requested to move, we are not required to offer any refund, compensation or alternative parking place.
If it is deemed necessary, a dispensation may be withdrawn without notice by the Council on the instructions of a Police Officer, CEO or Council officer.
CEOs employed by Northumberland County Council may conduct inspections to establish the vehicle is being used for the purpose that the dispensation was issued. If the vehicle granted a dispensation is not being used as an integral part of the works in progress, a Penalty Charge Notice may be issued.
Dispensations will not be issued for locations where there is any possible danger to pedestrian or highway safety.
Certain vehicles have an automatic exemption and therefore do not need to apply for a dispensation, for example:
Vehicles being used in connection with postal services
Vehicles undertaking statutory duties requiring them to be parked at the location or being used for highway maintenance, waste collection or parking enforcement
Vehicles in connection with statutory undertakers/utility services (such as gas, water, electricity or telephony) which necessitates work on or immediately adjacent to the highway and requires the vehicle at or near the work will be granted permission under the relevant legislation from Streetworks
The hearse and chief mourner's vehicles at a funeral
The bridal vehicle at a wedding
To apply for a dispensation, please email firstname.lastname@example.org giving a minimum of 3 days notice.
The location where you require the dispensation
The restriction you would like to park on
Reason for dispensation request
Start & End date (max 7 days)
Mobile telephone number
You agree to the terms and conditions that apply YES/NO
From 17 May 2021 there will be £25 administration fee payable if the dispensation granted, this is payable 2 days before the dispensation starts.
You will not be able to park in contravention of a parking restriction unless you have been granted, and paid for, a dispensation.
What is the difference between a Dispensation and a Suspension?
A dispensation allows a vehicle to park in contravention of the restrictions in place for a specified period of time.
A suspension temporarily removes the restrictions in place, securing a length of highway for specific vehicles for a specific purpose.
Why have you implemented a procedure now?The procedure will provide a structured process for requesting dispensations and suspensions ensuring that each request is reviewed against set criteria. We are doing this because there has been a significant increase in requests to allow parking in all of our busy town centres and a notable increase of convenience parking for trades people. This has placed a great deal of pressure on our high demand town centre parking and we need to better manage this.
Where can I get a dispensation to park?
Parking dispensations allow a vehicle to park where there are restrictions in place to enable works to be carried out. A dispensation may only be granted for parking on;-
Why can I not have a dispensation to park in a bus stop?
Stopping or parking in a bus stop or stand makes it difficult for the bus to pull in to its designated stopping place. This not only delays the natural traffic flow but also endangers the passengers getting on and off the bus; especially disabled people, as well as people with young children and pushchairs.
I need to park outside the job because I need regular access to my tools
Your tools and materials need to be loaded or unloaded and then the vehicle parked legally somewhere else. We will not grant a dispensation because it is convenient for someone to park near to where they are working; only in exceptional circumstances and because of necessity.
What if I need longer than you have allowed?
Extensions to a dispensation will require new applications to be submitted to allow a review of the parking, traffic and safety situation.
How far in advance do I need to apply?
Most work is planned in advance so we require 3 days notice for a dispensation request.
However, when there is an emergency and notice cannot be given an application still needs to be made, approved and paid for.
An emergency is anything that may cause harm or danger to persons or property.
Why are you charging us a fee?
The administration and coordination of requests for dispensations and suspensions across the county incurs a cost to the council.
The fee covers the administration, processing and issue of the dispensation and any subsequent inspections.
The payment of a non-refundable fee will also ensure that requests are valid.
What is an emergency?
We receive many requests for emergency or urgent dispensations.
An emergency is defined as anything that may cause harm or danger to persons or property.
For example, you would not be given a dispensation because you urgently need to repair a broken refrigerator in a butchers shop. While we understand that this may be considered urgent by the business owner, it is not a scenario where we would grant an emergency dispensation. If you are unable to park near the shop and your tools were too heavy to carry, then you would be expected to off load the tools required to repair the refrigerator, and move your vehicle to a permitted parking space for the duration of the repair.
Parking suspensions will generally be granted for:
Suspension administration fee and charges cover the cost of investigation, site review, suspension signage, reservation of location, administration and issue of the suspension and any subsequent inspections.
Parking suspensions prohibit the use of the parking place by any other user and therefore it is our intention to keep suspensions to a minimum. For this reason a tiered charging structure is applied, whereby the longer the suspension the higher the cost incurred each day.
On-street - a unit of suspension is up to a maximum of 2 longitudinal parking bays or up to 12 metres in length.
Charges for periods of longer than 28 days are available on application (as a formal licence agreement with conditions may be required)
On-street - A unit of suspension is up to a maximum of 2 longitudinal parking bays or up to 12 metres in length.
* Price On Application - a formal licence agreement with conditions may be required
Charges for the use of off-street car parks are available on application (as a formal licence agreement with conditions may be required)
Cancellations may be subject to charges depending on the notice provided.
Terms and Conditions
Receipt of your application is not confirmation of approval.
The administration fee is non refundable and must be made at the time of application.
The suspension can be cancelled any time before the scheduled suspension start date. However a refund of the daily charges will only be made if 3 working days notice, prior to the scheduled start date, is given (the application fee is non refundable).
If a suspension needs to be extended; the request must be made via application form at least 3 working days prior to the initial completion date. Date changes may also be granted for postponing suspensions providing a minimum of 3 working days’ notice has been provided (before original start date).
Suspension start dates can only be brought forward if the required notice periods for the suspension can be met.
If a parking suspension is granted but is not in-use by close of business on the first day; all signage will be removed and the suspension cancelled without notice unless the Council have been notified of the delay. There will be no entitlement to a refund.
On-street equipment provided by NCC must not be removed under any circumstances. Suspension warning notices remain the property of NCC and will be removed only by Parking Services officers.
Applicants are expected to leave the highway/footway in the same condition that it was found; thus reinstating all road markings and signage that may have been temporarily displaced. Failure to comply will result in reparation charges being incurred by the applicant and may also result in future applications being rejected.
Private vehicles belonging to the employees of contractors or subcontractors are not permitted to park within the suspended area for site visits etc. These employees are required to park outside of the suspended area. This is to ensure that the area is not being suspended for private parking purposes.
Film companies must detail on a separate sheet the types of vehicles and include a map of the location requested (only essential vehicles will be authorised)
The Council are unable to remove vehicles from suspended bays as we do not have removal vehicles to facilitate this. However, we can issue Penalty Charge Notices to any vehicle parked in a suspended bay. If you notice an unauthorised vehicle parked in the suspended area please contact Parking Services on: Tel: 01670 620220
Yellow suspension signs will be placed as near as possible to the suspended area showing the details of the suspension. Residents are advised to check all signs in their road before parking on each and every occasion.
Suspensions cannot be considered in areas where there are no parking restrictions in place.
CEOs will conduct inspections during the period of the suspension to ensure the vehicles within the suspension are authorised to be there.
If, in the opinion of an officer of the Council or a Civil Enforcement Officer (CEO), a vehicle is parked in contravention a Penalty Charge Notice may be issued.
Suspensions are granted to specific vehicles and are not transferable between other vehicles, locations or dates. Any changes would require a new application.
Where an suspension has expired and the suspension signs have been removed, a new application will not be considered in that same location for a period of 4 weeks.
Emergency utilities works are exempt from the notice period and charges.
Some special events may be exempt for example Royal visits, Armed Forces days and Remembrance parades.
To apply for a suspension, please email email@example.com 10 working days before the date of the suspension commencement (except in emergencies)
The location where you require the suspension, include full details
The restriction you would like to be suspended
Reasons and details about the suspension request
If applicable vehicle(s) type, make and registration
The length of suspension (Start & End date)
You agree to the terms and conditions that apply
Depending on your request a site visit may be required.
We will calculate the cost of the suspension including a £25 administration fee and site visit fee (where applicable), payable within 28 days of receiving the invoice.
You will not be able to park in contravention of any parking restrictions unless your application has been approved.
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