Civil parking enforcement

Here we explain parking enforcement, including the benefits it brings to Northumberland, the role of civil enforcement officers and how to request footage recorded on cameras worn by our officers.

Here we explain parking enforcement, including the benefits it brings to Northumberland, the role of civil enforcement officers and how to request footage recorded on cameras worn by our officers.

Civil parking enforcement allows us to enforce the regulations in place to make sure everyone parks correctly and safely where ever parking restrictions exist. In other words, if there is a line or a sign that prohibits people from parking, we can take action.

Civil enforcement officers, sometimes known as traffic wardens or parking attendants, make sure everyone follows these rules, which help:
  • reduce traffic congestion
  • create safer roads for pedestrians, cyclists, mobility vehicles, etc...
  • improve access for public transport
When can we not take action?
If there are no regulations in place we have no power to take action, such as when a car parks on a pavement or grass verge. The police can deal with obstructions on the highway where no signs, lines or regulations are in place and you should contact Northumbria Police on 101 in these cases.
Enforcing regulations can sometimes lead to disputes and we want to create a safe and respectful environment for both the public and our civil enforcement officers to operate in. To help prevent disputes from escalating and allow issues to be settled fairly, our officers now wear cameras to record incidents that occur.

The cameras worn are not recording constantly and are only activated when penalty charge notices are issued or if an officer feels threatened. Our civil enforcement officers also should announce when they are activating their cameras so it is clear the interaction is being recorded.

If you believe an interaction between you and one of our officers has been recorded and you would like to view the footage, complete a subject access request (SAR) no more than 31 days after it was filmed. Recordings older than 31 days are normally deleted.

Subject access enables people to find out what personal data is held about them. SARs for footage recorded on body worn video cameras must be made within 31 days from the date of your interaction with a civil enforcement officer as any recorded footage that is "non-evidential" will be retained for 31 days, after which it will be automatically deleted.

There is more information about subject access requests and a Subject Access Information Pack to download on our Information Governance pages, please click here.

If you can’t download the form, please email  informationgovernance@northumberland.gov.uk or parkingservices@northumberland.gov.uk or call 0345 600 6400.

Please note: occasionally videos may not be released for legal reasons that will be explained to you.

Here are our on and off-street parking accounts showing a breakdown of revenue collected from penalty charge notices, pay and display tickets and permits and expenditure.