Photo of worker looking anxious

New service to support mental wellbeing

Northumberland residents whose worries about job security, going back to work after being furloughed, finding a new job or finances are affecting their mental health can now access a new support service.

Through a new freephone helpline people can gain confidential advice and be directed to online self-help, one-to-one counselling, or other services that can support them.

The new service has been funded from the North of Tyne Covid Capacity Fund, in recognition of the impact that coronavirus is having on people’s working lives and mental wellbeing.

It is being provided by Cygnus support, specialists in providing mental health and well-being services to people in Northumberland.

Through the service you can access online self-help tools to support you to manage stress and anxiety and help you to build your resilience and, if you need it, one to one counselling too. 

Cllr Jeff Watson, cabinet member with responsibility for adult care and wellbeing at Northumberland County Council, said: “We all know what an impact Covid-19 has had on everyone’s lives.  

“For some, worries about job security or other work-related issues can become overwhelming. This is where this new service, arranged by the council and funded through the North of Tyne Covid Capacity fund, comes in.  

“Specialist advisers can chat through your concerns and suggest the sort of support that might work for you.  I urge people to give this a try. It’s completely confidential and could provide you with the tools to cope much better with what the future holds.”

To access the service you can call 0808 196 3933 free during these times: 
  • Monday 10am-2pm
  • Tuesday 1pm-5pm
  • Wednesday 3pm-7pm
  • Thursday 1pm-4pm
  • Friday 10am-2pm
This Northumberland COVID19 Capacity Fund Project is funded by the North of Tyne Combined Authority. 

You can find out more about help and support available to individuals and businesses in the Coronavirus information hub at
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